Salisbury, England, United Kingdom Hybrid / WFH Options
Serco
innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and … Manager (CQM). This will include the generation of daily and weekly status reports. You will be assisting the CQM in the production of monthly and quarterly reports on servicedelivery performance, as required under the contract. In addition, you will be working with and supporting the site-based VIVO Audit team, with the aim of confirming that More ❯
ServiceDelivery Manager - Service Catalogue and Integration Management - Must have Active SC Clearance Are you a driven and experienced ServiceDelivery Manager with a focus on Service Catalogue and Integration Management looking for a role where you can make a real impact? Join a team dedicated to supporting UK Military Operations both at home More ❯
EUS Lead Group, you'll play a key second-line support role, responsible for resolving incidents, handling requests, and supporting project related tasks. You'll work closely with our Service Desk and Level 3 teams to ensure high-quality servicedelivery and seamless communication. Key Responsibilities Resolve second-line incidents within defined SLAs Complete user requests in … a timely manner Maintain escalations at less than 2% per month Achieve CSAT scores of 4.5/5 or higher for incidents handled Communicate proactively with Service Desk and L3 teams Deliver project tasks within agreed timescales What We're Looking For Hands-on experience with Microsoft Windows 10/11 and Intune Solid understanding of desktop and laptop More ❯
to join our organisation as we build towards a greener future, tackling climate change, minimising our environmental impact and reducing our carbon footprint! Job Overview To support the operational delivery of the Southern Water Protective Security Strategy. Known internally as the Security Project Engineer, this role is primarily accountable for supporting the development, delivery of physical security as … part of Capital delivery and major projects across Southern Water. Developing relationships with IT/OT and 3rd party supply chain/Tier 1 Contractors.Travel across the whole estate will be required to support business needs. The role is the link between the overarching security legislation, regulators guidance and the business. On a day to day basis you will … be: Providing physical security advice and guidance to the business in relation to complaint security measures with the focus on major and capital delivery projects Support Regional Security Advisors assuring any security upgrades/project are compliant with the relevant Southern Water physical security policies and standards Work with the AMC Manager to continually improve the AMC ESS system More ❯