3 of 3 Service Delivery Jobs in Sevenoaks

with us, we’re striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description … services, connectivity, cloud, cyber security, communications, and professional services. The successful candidate will combine commercial acumen with a consultative approach, ensuring customers receive exceptional service while helping them achieve their operational, educational, clinical, and organisational objectives. Key Responsibilities Manage and develop a portfolio of approximately 100+public sector accounts, driving ...

deliver new or upgraded technology, integrations, and data capabilities to agreed scopes, quality criteria, timetable, and budgets Build relationships with stakeholders to facilitate successful delivery of projects within the agreed parameters Create and maintain detailed project documentation including charters, business cases, initiation documents, roadmaps, milestone/sprint plans, resource … successfully deliver new technology and data capabilities Experience in coordinating business analysis, specification, configuration, technical, test and training resources as well as delivering continuous service improvements. Ability to embed new systems and new ways of working for teams Experience in business engagement, business analysis and planning, design, sourcing, transition ...

opportunity to shape the secure, resilient digital services that support our colleagues and residents. Reporting to the Digital Technology Director, you will lead our service delivery, infrastructure and cybersecurity teams. You will set high standards for operational performance, strengthen our cyber resilience and ensure our cloud … premise technology is reliable, secure and easy to use. This is a visible and influential role. You will help shape strategy, lead service improvement, manage key technology partners and lead our resilience and response to major incidents. You will also build digital capability across West Kent and deputise ...