1 of 1 Service Delivery Jobs in Stafford

Customer Help Desk Co-ordinator

Hiring Organisation
JLA Limited
Location
Stafford, Staffordshire, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£24,000
make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. Role Overview -Working within the customer service department within the Hixon office you will be responsible for keeping our customer records up to date, logging jobs and call outs from customer portals … will have excellent attention to detail, communication and interpersonal skills. Key Tasks Taking incoming calls from customers, engineers, and suppliers, providing support and administration service Uploading to customer portals all relevant compliance certification and updating any job notes Liaison with customers to ensure they are kept informed on progress ...