2 of 2 Service Delivery Jobs in Stansted

Freightserve recruitment are looking for a IT Project Deliver Manager for a well-established IT Company. The role is based in Stansted, Essex. The IT Project Delivery Manager will lead the planning, execution, and delivery of IT projects, across a wide range of clients and their various industries. Ensuring alignment with client’s objectives, technical requirements and to … The Company standards. This role is pivotal in driving successful outcomes for new service deliveries or infrastructure installations/upgrades and Cyber Security enhancements. Key Responsibilities:- Project Leadership & Delivery Lead end-to-end delivery of IT projects, from scoping and planning through to completion and handover. Develop and manage project plans, timelines and resource allocation. Work with … the project lifecycle. Pro-active communication with client and internal staff. Facilitate regular project meetings, status updates, and reviews with clients and internal teams. Operational Oversight Coordinate with the service desk and project team to ensure seamless handover and operational readiness of delivered projects. Ensure all project documentation is complete, accurate, and maintained according to Company's standards. Ensure More ❯

either Stansted or at various locations throughout London or where clients are based. Overview We are seeking a proactive and customer-focused IT Support Technician to join our Managed Service Provider (MSP) team. The successful candidate will provide technical support and troubleshooting to multiple clients, ensuring their IT systems and security run efficiently and securely. Key Responsibilities Provide remote … and on-site IT support to clients, resolving technical issues promptly. Manage service desk requests, prioritizing and escalating, as necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Support Microsoft 365, email configurations, and cloud-based services. Troubleshoot network connectivity, firewalls, and VPN issues. Perform regular system monitoring, patching, and updates to ensure security compliance. Maintain … documentation on client IT environments and solutions provided. Collaborate with the MSP team to optimize IT operations and enhance service delivery. Skills & Qualifications Previous experience in IT support, ideally in an MSP or multi-client environment. Proficiency in Windows, macOS, and possibly Linux operating systems. Strong knowledge of networking, Active Directory, and Microsoft 365 administration. Experience with remote monitoring More ❯