18 of 18 Service Delivery Jobs in Stockport

Microsoft support team is integral to this approach and our success. Key to success will be to work as part of a close-knit team, with a customer centric service focus. You will be working closely with customers by providing day-to-day technical support, assisting, and contributing to overall technical governance and leadership, technical excellence, and continual service … of unresolved issues to the appropriate internal teams. Able to manage and prioritize Open and Unresolved Azure tickets liaising with all 3rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure … support for escalated issues that require vendor intervention. Stay current with Azure updates, new features, and industry best practices. Participate in continuous improvement initiatives to enhance support processes and service delivery. QUALIFICATIONS, EXPERIENCE, & SKILLS: Professional Experience Microsoft Data Fundamentals (DP-900) - ESSENTIAL Microsoft Azure Security Engineer (AZ-500) - ESSENTIAL Micro Microsoft Cybersecurity Architect (SC-100) - DESIRABLE Other Requirements 6+ More ❯

Service Delivery Manager - Engineering Services Thales Stockport, England, United Kingdom Service Delivery Manager - Engineering Services Thales Stockport, England, United Kingdom Location: Cheadle, United Kingdom Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have … your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. THALES has an exciting opportunity for a Service Delivery Manager to be responsible on the end to end service delivery, SLA management and customer services/relationships for the DIS Operated Managed Services Portfolio. …/7 Employee Assistance Program and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers Gym membership discounts What will you deliver? Effective service delivery, customer SLA management, expert knowledge and practical implementation of the ITIL V3 framework. Contractual knowledge of Service Level Agreement, OLA, CSF, KPIs and Service Credit structures More ❯

to ambitious SMBs. What our customers have in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will collaborate with Technical Resource Managers to build … dedicated support teams for customers based on technical environment and service requirements. The TSM will also be involved in onboarding new customers, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role includes participating in a Duty Manager rota and acting as Incident Manager for P1 incidents. This is a full-time permanent … role which can be home-based in the UK/Ireland or within our Shared Service Centre in Limerick. Candidates from European time zones may also be considered. The candidate should be able to work both onsite with customers and remotely as part of a team. Responsibilities: Support SDMs in managing support services according to SLA Participate in Service More ❯

exciting opportunity for an experienced 1st Line Support Engineer to join our expanding team. In this role, you will play a key part in maintaining high standards of client service as we grow our service delivery capabilities. Key Requirements: Reliable and self-motivated professional with a proactive work ethic. Strong problem-solving skills with the ability to … apply technical knowledge effectively. Experience in handling customer incidents via phone, email, or in person, ensuring prompt resolution. At least 2 years of experience in a service desk or deskside support role, preferably within an MSP environment, with a focus on excellent customer service. Responsibilities: Provide support and administration across Windows Server (all versions), Windows 10/11, Office More ❯

Thales Stockport, England, United Kingdom Engineering Delivery Manager Thales Stockport, England, United Kingdom 1 day ago Be among the first 25 applicants Location: Cheadle, United Kingdom Thales people provide armed forces customers with operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defence mission systems … working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Engineering Delivery Manager Base location : Cheadle/Templecombe, UK We can offer a hybrid approach to office and remote working. We would expect 3 days per week as the standard days … programme About The Team/rewards You will be managing a multidisciplinary team, including teams within Hardware, Software, Systems, Safety, and Cyber Security. This team works together on the delivery of sonar equipment. They are a close-knit team who are hardworking, helpful and enjoy working together on site. Our Opportunity Your role as Engineering Delivery Manager would More ❯

delivering innovative software that empowers energy and water utilities to engage better with their customers. Function: The Business Consultant will work for the customer and the Itineris project and service delivery teams. They will be responsible for the success of the UMAX solution by ensuring customers’ needs are managed from a business and market regulations perspective . The … and marketing. Contribute to the evolution of the Itineris standard UMAX solution for market readiness. Collaborate closely and develop strong relationships with clients, sales, pre-sales, product, and project delivery teams. Participate in project progress meetings and proactively identify risk areas . Apply your expertise to deliver high-quality consulting services to new and existing customers. Work with Itineris More ❯

Join to apply for the Delivery Lead role at musicMagpie Join to apply for the Delivery Lead role at musicMagpie We’ve recently joined the AO family, a company that shares our passion for putting customers first, caring about colleagues and making a real difference. Together, we’re set to make an even bigger difference and with that … We give millions of customers a smart, sustainable, and trusted way to buy, sell, and rent phones, tablets, games consoles, laptops, and other tech - all in one place. Our Delivery Leads help the team to continuously make progress on their objectives and projects by guiding, coaching and motivating, to increase productivity, improve delivery and implement solutions to roll … out to wider IT functions and the wider business. As a Delivery Lead you will lead Product Team processes and ceremonies, with responsibility for ensuring development objectives and tasks are clearly understood and communicated, making sure everyone on the team understands the task/project goals and scope, so the right questions are asked of key stakeholders. Here's More ❯

Senior Service Designer | up to £700/day (Inside IR35) | 6-Month Contract | London - Hybrid We are seeking a highly experienced Senior Service Designer to lead and shape end-to-end public service design as part of a major government AI transformation programme. This is a unique opportunity to influence how AI can power the next generation … of UK public services, with real impact at scale. Key Responsibilities: Lead and coordinate service design work across agile, multidisciplinary teams. Design services that are efficient, inclusive, accessible, and user-centred. Work within the AI Customer Experience Frontier Programme to explore new design opportunities using emerging technologies. Use research and data to inform service improvements and address user … needs. Facilitate co-design workshops, stakeholder engagement, and collaborative problem-solving. Champion accessibility, legal compliance, and sustainability in service design. Mentor junior designers and promote best practice across government design communities. Required Skills & Experience: Extensive experience designing services in complex digital environments. Strong track record of working with user research data to drive decisions. Ability to influence and negotiate More ❯

application , which will enable you to become a functional expert . The role will be based in the UK (on site & remote). You will be part of the Service Delivery Team. This team provides 2nd & 3rd line functional and technical support to our customers after their go live. The Team is responsible for Application Management, Support and … other Impact), determine which functional changes are recorded to which sprint backlog and (after approval of the customer) realize the functional change. Ensure a professional and proactive approach to service delivery, aiming to go above and beyond just supporting customers. Participate in project and implementation activity to support the service readiness ahead of go live. Respect all … agreements between Itineris and the Customer, as set in the Service Level Agreement (SLA) document. Lead knowledge-sharing and training initiatives to strengthen client and internal team capabilities. Take part in project related activities as required. Participate in the outside business hours standby schedule to ensure the resolution of incidents. When functional questions arise, bridge between the client’s More ❯

to deliver high-quality technical solutions to clients across the UK. As the key representative on client sites, you will be responsible for troubleshooting, maintenance, system audits, and proactive service delivery. You ll ensure that technology solutions align with client needs while adhering to safety, quality, and security standards. Key Responsibilities: Provide on-site technical support, maintenance, and troubleshooting More ❯

to deliver high-quality technical solutions to clients across the UK. As the key representative on client sites, you will be responsible for troubleshooting, maintenance, system audits, and proactive service delivery. You’ll ensure that technology solutions align with client needs while adhering to safety, quality, and security standards. Key Responsibilities: Provide on-site technical support, maintenance, and troubleshooting More ❯

to deliver high-quality technical solutions to clients across the UK. As the key representative on client sites, you will be responsible for troubleshooting, maintenance, system audits, and proactive service delivery. You’ll ensure that technology solutions align with client needs while adhering to safety, quality, and security standards. Key Responsibilities: Provide on-site technical support, maintenance, and troubleshooting More ❯

Social network you want to login/join with: Head of Service Delivery and QA, stockport col-narrow-left Client: Spectrum IT Recruitment Location: stockport, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 26.06.2025 Expiry Date: 10.08.2025 col-wide Job Description: We have an excellent opportunity for an experienced … and strategic leader to establish and spearhead our clients QA and Service Delivery function. This is a pivotal role responsible for defining and executing the strategy for our QA and Release Management operations. The successful candidate will be instrumental in ensuring the quality and reliability of our client's software releases, fostering a culture of continuous improvement, and … enhancing the overall service delivery capabilities. This role offers a great opportunity to build and shape a critical function within a growing technology company, working closely with senior leadership to drive operational excellence and contribute significantly to the success of the business. Our client's office is based in Brighton, and this is a hybrid working role. As More ❯

visit reports. Support to both Royal Navy and Export Platforms Maintenance Periods/Refits: Conduct Pre-Upkeep Maintenance Assessment (PUMA) inspections. Conduct and Supervise scheduled maintenance activities Advise the Service Delivery Manager of stores required for the refit. Escalate engineering issues to the Field Services Manager or Service Delivery Manager as required. Write post maintenance reports. … Weekly reports to the Service Delivery Manager Field Services Manager or Service Delivery Manager as required Activities undertaken. Upcoming activities. Successes, challenges, opportunities. Identify any support required from the project or department. Identification of your own personal and professional development and provide Technical Support, Leadership and be a Mentor to other Field Service Engineers. Compliance … maritime environment. Demonstrable knowledge of complex systems. A working knowledge of project plans. Able to use a range of IT tools. Ability to train, coach and support other Field Service engineers. Experience: As a Principal Field Services Engineer you will have a significant track record of performing well in a relevant engineering discipline, preferably dealing with Complex Systems (Electrical More ❯

30am – 5:00pm) Contract type: Temporary (initial 3 months) DBS requirement: Basic We’re recruiting on behalf of a well-structured public sector organisation currently undergoing systems improvement and service transformation. They’re looking for a Business Systems Officer to join the team on an interim basis, supporting both digital projects and operational service delivery. This role will … suit someone with strong Excel and administration skills who’s comfortable working with housing or business systems, data reporting, and service support. Key responsibilities: Provide day-to-day technical and administrative support to the service team Assist with upgrades, replacements and ongoing maintenance of internal systems (e.g. NEC Housing or similar platforms) Reconcile rent and housing benefit payments … including year-end processing Prepare and analyse service data for reports, KPIs and performance reviews Support the production of letters, notices, and formal documentation Respond to FOI requests and basic-level complaints, ensuring accurate records Contribute to resident engagement activities and training coordination Maintain up-to-date manual and electronic records and filing systems Share knowledge across the team More ❯

of payroll outsourcing to our clients. YOUR MISSIONS As a Senior Workday Consultant, you will work closely with client teams, leading functional areas, and driving the scope, definition, and delivery of Workday solutions that meet client needs. You will implement and configure enterprise-scale Workday solutions for our global customers, building relationships to understand their needs. You will coach … of a Workday HCM implementation, taking roles such as Functional Lead, Analyst, Solution Designer, Tester, and Trainer. Your participation can also lead to the development and optimization of our service offerings to grow our business. A high level of flexibility is required, including willingness to travel to customer sites or attend global events. YOUR PROFILE Deep knowledge of Human … prepare documentation and presentations. Follow Workday methodology to tailor implementation modules to client needs. Team leadership skills and a positive attitude. Ability to lead design workshops and ensure quality service delivery. Experience in sales support and providing project estimates. Effective task prioritization and time management. Proficiency in English; additional languages are a plus. Experience with full cycle of at More ❯

working. Role Overview: As a Workday Engagement Manager you’ll fully manage the successful implementation of Workday solutions for customers by working closely with customer business teams and internal delivery teams to drive the scope, definition and delivery of solutions that are fit for purpose and commercially viable. You’ll take accountability for the complete delivery lifecycle … Pragmatically offering domain experience (HCM, Fins, Payroll or where relevant to a Workday Capability) to provide functional insight and thought leadership. Managing all aspects of [project/post deployment service] delivery including project planning, resourcing, milestone tracking, commercial management and customer satisfaction. Leading and supporting blended teams of colleagues, client and partner resources to share knowledge and develop … an integrated delivery ethic. Agreeing objectives, outputs, milestones, timescale with client, together with associated contract and commercial terms. Identifying requirements, business processes, application configurations, testing plans and other artefacts to be documented to ensure shared understanding and facilitate knowledge transfer. Creating well structured & accurate deliverables and presenting to client steering level groups to secure proposed recommendations and agreement. #TECH More ❯

build-out The Role As the MDM Lead, you will: Provide technical leadership across the MDM programme Drive the use of trusted master data to enhance customer experience, optimise service delivery, and improve operational efficiency. Ensure master data readiness to support advanced analytics, AI/ML initiatives, and automation across business operations. Work with the business to define … the MDM technology solution (Informatica desirable, but not essential – training available) Collaborate with Data Governance and Data Intelligence teams Drive consistency and quality across key data domains: Customer, Product, Service, and Location (with more to follow) Working alongside Data Engineering, MDM & IPAZ, and Integration teams Part of a growing platform team (currently 10–15 people) with further headcount planned More ❯