6 of 6 Service Delivery Jobs in Sunderland

Service Transition Manager Up to £55k Sunderland - 3x per week We are representing a well renowned company in the midst of transformation and change who are looking for a Service Transition Manager to join their high-performing team. As the Service Transition Manager, you will be responsible … managing the transition of new and changed IT services into live operation. You will be tasked with ensuring operational readiness, minimising service disruption, and enabling effective service delivery across the business' IT technology environment. We are looking for: Proven experience in Service Transition within ...

Service Transition Manager Up to £55k Sunderland - 3x per week We are representing a well renowned company in the midst of transformation and change who are looking for a Service Transition Manager to join their high-performing team. As the Service Transition Manager, you will be responsible … managing the transition of new and changed IT services into live operation. You will be tasked with ensuring operational readiness, minimising service disruption, and enabling effective service delivery across the business' IT technology environment. We are looking for: Proven experience in Service Transition within ...

will also provide mentoring within the team and occasionally support complex 3rd line technical issues, ensuring incidents are resolved professionally and in line with service expectations.???????This is an excellent opportunity to work with modern cloud technologies while continuing to develop your technical skills across a broad infrastructure environment.The … practices , vulnerability management, and compliance controls Develop automation and infrastructure-as-code solutions to streamline operations Provide technical support and mentoring to colleagues and Service Desk teams Support IT integrations and onboarding of new organisations , including due diligence and infrastructure planning Work with third-party providers and vendors ...

Director of Smart Cities & Enabling Services, the postholder will provide strategic leadership across major areas of digital transformation, smart city innovation, and ICT service delivery. You will lead major programmes of citywide investment in next-generation digital infrastructure, smart technologies, and innovative data solutions that deliver tangible benefits … managing strategic partnerships—including the Smart City Joint Venture—to maximise investment and impact. The role also carries responsibility for the council’s ICT service, providing senior leadership and strategic direction to ensure our technology environment is modern, resilient, secure, and aligned with organisational priorities. You will oversee ...

lead direct teams with clarity and confidence. Expert knowledge of protective security, with the ability to drive innovation while balancing security requirements with service delivery and transformation needs. Strong ability to integrate external threat intelligence, organisational context and situational awareness to build a holistic threat picture, including … collaborating face to face in a hub. Pay: We offer competitive pay of up to £92,552. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. ...

undertaking a major digital transformation programme, migrating from a legacy CRM platform to Salesforce as the core system for client engagement, sales operations, and service delivery. The new platform will leverage Sales Cloud, Service Cloud, and Marketing Cloud to deliver a unified client experience across the property lifecycle. … architecture, ensuring the solution is scalable, secure, and aligned with the organisation's long-term technology strategy. Working closely with stakeholders and delivery teams, you will guide the implementation and ensure best practices across development, integration, and data architecture. Key Responsibilities Lead architecture and technical design for the Salesforce ...