7 of 7 Service Delivery Jobs in Sussex

Service Delivery Manager MSP Brighton, BN1 (primarily on-site, 1 day hybrid) £50,000 - £55,000 plus benefits My client is a well-established Managed Service Provider (MSP) , supporting long-standing clients across a variety of sectors. With a fantastic reputation, they pride themselves on building strong client relationships and a collaborative culture. They are now looking … for a Service Delivery Manager to take ownership of the IT services department and play a central role in the leadership team. This is an exciting opportunity to lead and grow a team of 6 talented IT Technicians while shaping how to deliver outstanding service to clients. What you ll be doing Leading, coaching, and developing the … Service Desk Team to deliver consistent, high-quality support Driving improvements in service delivery processes, performance, and client satisfaction Working closely with the Operations Manager and wider leadership team to influence strategy and growth Managing and reporting on KPIs, SLAs, and service metrics Ensuring best use of tools and systems, including the ConnectWise suite Building strong More ❯

technical expertise, a problem-solving mindset, and a proactive approach to continuous improvement. You will support the development and operation of cloud Landing Zones and act as a trusted delivery partner for internal stakeholders and project teams. By applying DevOps and automation principles, you will reduce manual overhead, accelerate delivery cycles, and improve operational resilience. You will contribute … to broader strategic goals by supporting the shift from traditional on-premises infrastructure to scalable, cloud-native services aligned with an "as-a-service" delivery model. As the Senior Cloud Operations Engineer you will also work closely with security, compliance, and disaster recovery teams to ensure that cloud services are not only high-performing and flexible, but also More ❯

Join the South s leading independent Fire & Security Systems company specialising in industrial and commercial sectors, delivering expert service and technical excellence. They are looking for a skilled, multi-disciplined Fire & Security Engineer to join our team. You ll install, service, and commission a wide range of systems, including fire alarms (conventional & addressable), intruder alarms, CCTV (IP & analogue … ll also diagnose and resolve faults, carry out small works and alterations, support clients with professional advice. The role involves travel across Sussex, Hampshire, Surrey & Dorset. Key Responsibilities Install, service, and commission Fire, Intruder, CCTV, Access Control, and Emergency Lighting systems Interpret system designs and liaise with other building service providers Ensure compliance with BS5839, PD6662:2017, BS5266 … Maximise first-time fix rates and meet project deadlines Provide expert advice and maintain strong customer relationships Maintain company vehicle with spares, consumables, and tools Support continuous improvement of service delivery and company reputation Requirements Minimum 5 years experience in fire & security systems installation, servicing, and commissioning Strong technical knowledge of Fire & Life Safety systems and relevant British More ❯

role. Role: Maintaining good, healthy client relationships through regular phone, email and face to face meetings Collaboratively working with the Technical SEO Team to define the correct strategy and delivery schedule to meet the needs and objectives of the client Overseeing the quality of service delivery Working with client development plans and internal processes to deliver long … term client relationships Documenting all client contact Ensuring the delivery of monthly marketing reports Identifying and presenting new business opportunities to your portfolio of clients Analysis, tracking and monitoring of rankings, conversions and traffic using a wide range of tools Management of client budgets Employee Benefits: 28 days annual leave and additional time off between Christmas and New Year … and flexible working options to suit work/life balance Office lunches & Christmas parties and evening events Annual budget for individual training/development Celebration of achievements Death in service benefit Employee Assistance Programme If this might be of interest, then please apply with your CV to find out more. More ❯

antivirus, telephony) Build trusted client relationships to understand and advise on their IT needs Achieve sales targets and contribute to company growth Work closely with technical teams for smooth service delivery Skills & experience required: Proven experience in new business sales (IT sales experience is a plus) Self-motivated with excellent communication and negotiation skills Goal-driven with the More ❯

and opportunities they need to succeed in their chosen fields. About the Role A s Technology Support Manager, you will be responsible for leading and enhancing the technical customer service experience across all of our client's University campuses. Your role will be essential in ensuring that students and staff can confidently access and utilise the technology services available … as a key escalation point for technical issues. Additionally, you will collaborate closely with senior leadership, regional supervisors, and external vendors to drive operational efficiency and continuous improvement in service delivery. What You'll Do: Lead, mentor, and develop the technology support team. Manage the Technology Operations helpdesk, ensuring timely resolution of tickets across the University while maintaining service More ❯

About the Company Our client is a leading freight forwarding and logistics provider based in Solihull, offering bespoke solutions across air, sea and road freight. With a commitment to service excellence and long-term partnerships, the company is expanding its commercial team and seeking an experienced Business Development Manager to drive new business growth across the UK. Business Development … and securing new business opportunities across multiple freight channels. You will build strong relationships with prospective clients, deliver tailored solutions, and work closely with internal teams to ensure seamless service delivery. This role is ideal for a dynamic and motivated sales professional with a solid background in freight forwarding. Business Development Manager Key Responsibilities Proactively identify and target new … strong sales pipeline, ensuring consistent prospecting and follow-up Conduct client meetings, presentations, and solution-focused discussions to understand customer needs Prepare and deliver competitive quotations, tender responses, and service proposals Negotiate rates and commercial terms in line with company guidelines Collaborate with operations, customer service, and management teams to ensure successful onboarding of new clients Maintain accurate More ❯