Service Desk Technician
- Hiring Organisation
- Sherwood Forest Hospitals NHS Foundation Trust
- Location
- Sutton-In-Ashfield, NG17 4JL, United Kingdom
- Salary
- £27485.00 to £30162.00
answer is yes, then we want to talk to you! We are looking for an enthusiastic individual to join our Team. As a dedicated Service Desk Technician, you will be the first point of contact for all IT related incidents and service requests, responsible for performing remote troubleshooting … determining appropriate solutions based on the information collected and provided by customers. Excellent customer service is required and accompanied by good IT technical skills. The need to accurately capture and handle all calls with the goal of resolving as many as possible at the first point of contact (first ...