2 of 2 Service Delivery Jobs in Swindon

Chief Operations Officer

Hiring Organisation
UKSBS
Location
Swindon, Wiltshire, South West, United Kingdom
Employment Type
Permanent, Work From Home
Accountable for the delivery of all services. A leader of change, governance and delivery excellence. About Our Client UK Shared Business Services (UKSBS) are a public-sector, multi-client, multi-platform shared service provider, motivated to deliver the highest-quality service to our central government partner … functional team of over 350 employees to deliver a wide range of highly effective and efficient business services to our clients. Implementing a new service-oriented operating model and organisational design. Driving a step change in user experience through continuous improvement and technology adoption, enabling ever greater levels ...

IT Service Desk Apprentice

Hiring Organisation
QA
Location
Watchfield, Swindon, Wiltshire, England, United Kingdom
Employment Type
Full-Time
Salary
£18,000 per annum
connectivity and collaboration is the key to enabling secure data driven success. About the role: We are seeking a proactive and customer-focused IT Service Desk Apprentice to join our team in providing 24/7/365 support for end users. The ideal candidate will be responsible … resolutions in the ticketing system, ensuring accuracy and completeness. Contribute to the development of internal knowledge base articles and user guides to improve self-service and troubleshooting. Communicate with end-users to update them on the status of open issues and provide clear instructions for resolution. Prioritise and escalate ...