1 of 1 Service Delivery Jobs in Winchester

will be responsible for leading the design, development and maintenance of our Customer Relationship Management system Arcus Global (a Salesforce-based solution) alongside managing other technical platforms which underpin service delivery. By working closely with operational teams across the service, you will gather system requirements, design system changes and build system solutions to ensure that our technical platforms … operational users and strategic decision makers. Alongside your work in shaping our central system, you will also lead the deployment of other technical solutions by evaluating opportunities to enhance service delivery through technology, including Office365 applications such as MS Power Apps, MS Forms, MS Power Automate and more. This role will also involve assisting with the management of … specialist software packages and will oversee the management of our SharePoint site to ensure that service data adheres to confidentiality and security requirements. As subject matter expert for technology-based service improvements, this role will also support the training and development of operational staff to ensure that they are able to make the most of new technologies and More ❯