Manchester, North West, United Kingdom Hybrid / WFH Options
Reed Technology
Service transition and designanalyst £36,024 - £44,263 (can go higher for the right person) + exciting benefits package Manchester - hybrid working Our client is on the lookout for a Service transition and designanalyst to ensure that new and changed services are … designed and transition in line with the IT Services Strategy, and that they meet current and future customer requirements. You will co-ordinate all ServiceDesign and Transition activities working closely with Project Teams, Workstream Leads and the Service Assurance Management Teams to capture the production ServiceDesign and Service Transition requirements. You will ensure that these requirements are understood, considered and addressed within the project lifecycle through ServiceDesign Packages and the attainment of agreed Service Transition and Operational Readiness criteria Key Duties and Responsibilities: The creation of Servicemore »
We have an excellent ServiceDesign & Transition Management Analyst job opportunity on a 2 year FTC/Permanent basis with our client based in Manchester, which is hybrid/flexible working 2 days per week in the office. Candidates who are interested in applying for this position … should be able to demonstrate the following skills and experience:- Proven experience of co-ordinating/managing ServiceDesign and Service Transition activities for new and changed services. Creation and maintenance of ServiceDesign and Transition Packages, Service Introduction Plans, processes, and operational readiness … material tosupport a smooth transition into allIT, ensuring compliance with key ITIL processes. Development ofall standard ServiceDesign & Transition Procedures, Artefacts and Templates. Identified Operational Assurance Testing for newand change services to ensure that services that are released are fit for purpose and meet ServiceDesignmore »
Prestigious opportunity for a Service Transition & DesignAnalyst to join our pioneering Digital transformation. Co-ordinating an end to end Service Assurance (ServiceDesign and Transition) process. You will be responsible for work ensuring that new and changed IT Services have a complete ServiceDesign Package, and that it meets the agreed Service Transition and Operational Readiness measures, which includes creation of artefacts such as runbooks, configuration of ITIL service support processes, support and RACI models, Disaster Recovery plans, and the completion of knowledge transfer. If you possess a combination … of some of the following skills, then LETS TALK! Experience of co-ordinating/managing ServiceDesign and Service Transition activities for new and changed services Experience of collaborating with stakeholders to successfully onboard all new and changed solutions delivered into the production environment Demonstrable understanding of more »