3 of 3 Service Design Jobs in Bradford

Service Architect - HR, Finance & Payroll Location: Remote-first (occasional UK-wide travel) Type: Permanent Clearance: Must be eligible for Security Clearance (SC Level) The Opportunity We are seeking a Service Architect to lead the design and delivery of integrated back-office services across HR, Finance, and Payroll for a high-profile public sector transformation programme. You will … play a central role in shaping the future operating model and service architecture for a multi-phase service transition project, ensuring it is user-centric, scalable, and aligned with the latest digital service standards. This is a rare opportunity to work at the heart of a strategic programme that is reshaping critical support services across a complex … multi-provider landscape. Key Responsibilities Lead the creation of the end-to-end service blueprint and high-level operating model across HR, Payroll, and Finance functions Collaborate with functional leads, UX designers, and operational SMEs to define a seamless, joined-up service experience Facilitate workshops with client and third-party stakeholders to integrate service components across a More ❯

Senior Service Designer Location: Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea Salary: Up to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior Service Designer in the Service Design and User Research team your role will be to help them deliver and … agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Your responsibilities will include, but arent limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other … sources into accessible designs. Ensuring services meet public sector accessibility regulations. Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System. Will prototype website designs and UI elements as required. Play a leading role in developing a user centred design community that will discuss methods, best practice and More ❯

The User Researcher will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design, design thinking, and service design, they will champion best-practice user research and mentor others in the discipline. Working as part of a growing Experience Design … to millions of people. The team takes pride in designing with integrity - prioritising positive user experiences over marketing gimmicks or dark patterns. Key responsibilities Lead, plan, develop, and conduct design research using the most suitable methods for each project. Produce robust, data-driven artefacts that inform design decisions. Collaborate with client teams to deliver relevant and practical research … plans. Apply both qualitative and quantitative research techniques effectively. Provide coaching and guidance to other researchers. Demonstrate a sound understanding of information architecture, interaction design, and visual design principles. Operate effectively within Agile delivery environments. Communicate clearly with stakeholders at all organisational levels. Apply strong commercial awareness to all activities. Manage stakeholder relationships with confidence and professionalism. Desirable More ❯