2 of 2 Service Design Jobs in Dorset

Service Architect - HR, Finance & Payroll Location: Remote-first (occasional UK-wide travel) Type: Permanent Clearance: Must be eligible for Security Clearance (SC Level) The Opportunity We are seeking a Service Architect to lead the design and delivery of integrated back-office services across HR, Finance, and Payroll for a high-profile public sector transformation programme. You will … play a central role in shaping the future operating model and service architecture for a multi-phase service transition project, ensuring it is user-centric, scalable, and aligned with the latest digital service standards. This is a rare opportunity to work at the heart of a strategic programme that is reshaping critical support services across a complex … multi-provider landscape. Key Responsibilities Lead the creation of the end-to-end service blueprint and high-level operating model across HR, Payroll, and Finance functions Collaborate with functional leads, UX designers, and operational SMEs to define a seamless, joined-up service experience Facilitate workshops with client and third-party stakeholders to integrate service components across a More ❯

key projects within Dorset Council's Community Partnerships Transformation Programme. To ensure projects are defined according to customer need and strategic objectives and planning reflects Dorset Council's digital service design approach. To deliver key pieces of policy and business analysis relevant to projects, including report drafting for engagement findings, financial analysis of service devolution and mapping … of current service delivery. To manage and mitigate risks, escalating to governance channels such as Programme Board or SLT. To monitor progress and provide evidence that demonstrates achievement against project objectives. Key responsibilities To deliver projects relating to Double Devolution to Town and Parish Councils, Financial provision to Dorset's Voluntary and Community Sector: leading much analysis and activity. … on project and contract management of projects throughout the project life cycle using appropriate project and contract management processes and tools. To lead on evaluating options and establishing project design as projects move from development to delivery. To represent the Council and/or the Council's Transformation Office at events with key stakeholders including our Community Partners. To More ❯