6 of 6 Service Design Jobs in East Anglia

Role: IT Service Design & Transition Consultant – M365 Tenant & Windows 11 Migration Location: Luton (Hybrid) Contract: Outside IR35 We are seeking an experienced IT Service Design & Transition Consultant to support a major M365 tenant migration and Windows 11 upgrade programme. The ideal candidate will bring strong expertise in IT Service Management (ITSM), service transition, and … operational handover within complex enterprise environments, particularly across M&A or large-scale transformation projects. Key Responsibilities Develop a comprehensive Service Design Package (SDP) for M365 tenant migration and Windows 11 rollout. Update service models and support documentation, covering: Exchange Online, SharePoint Online, OneDrive, Teams Identity & authentication services (Azure AD, SSO, MFA) Windows 11 endpoint upgrade processes … and support models Integration with ITSM processes (Incident, Problem, Change, Knowledge) Review and update knowledge articles where required. Identify and address skills gaps across support teams. Create a full service transition plan , covering operational readiness, cutover, and hypercare. Define support models, RACI, and escalation paths post-migration. Produce updated knowledge base articles, FAQs, and training materials for service More ❯

Role: IT Service Design & Transition Consultant – M365 Tenant & Windows 11 Migration Location: Luton (Hybrid) Contract: Outside IR35 We are seeking an experienced IT Service Design & Transition Consultant to support a major M365 tenant migration and Windows 11 upgrade programme. The ideal candidate will bring strong expertise in IT Service Management (ITSM), service transition, and … operational handover within complex enterprise environments, particularly across M&A or large-scale transformation projects. Key Responsibilities Develop a comprehensive Service Design Package (SDP) for M365 tenant migration and Windows 11 rollout. Update service models and support documentation, covering: Exchange Online, SharePoint Online, OneDrive, Teams Identity & authentication services (Azure AD, SSO, MFA) Windows 11 endpoint upgrade processes … and support models Integration with ITSM processes (Incident, Problem, Change, Knowledge) Review and update knowledge articles where required. Identify and address skills gaps across support teams. Create a full service transition plan , covering operational readiness, cutover, and hypercare. Define support models, RACI, and escalation paths post-migration. Produce updated knowledge base articles, FAQs, and training materials for service More ❯

Role: IT Service Design & Transition Consultant – M365 Tenant & Windows 11 Migration Location: Luton (Hybrid) Contract: Outside IR35 We are seeking an experienced IT Service Design & Transition Consultant to support a major M365 tenant migration and Windows 11 upgrade programme. The ideal candidate will bring strong expertise in IT Service Management (ITSM), service transition, and … operational handover within complex enterprise environments, particularly across M&A or large-scale transformation projects. Key Responsibilities Develop a comprehensive Service Design Package (SDP) for M365 tenant migration and Windows 11 rollout. Update service models and support documentation, covering: Exchange Online, SharePoint Online, OneDrive, Teams Identity & authentication services (Azure AD, SSO, MFA) Windows 11 endpoint upgrade processes … and support models Integration with ITSM processes (Incident, Problem, Change, Knowledge) Review and update knowledge articles where required. Identify and address skills gaps across support teams. Create a full service transition plan , covering operational readiness, cutover, and hypercare. Define support models, RACI, and escalation paths post-migration. Produce updated knowledge base articles, FAQs, and training materials for service More ❯

the end-to-end delivery of business outcomes and the Product teams are expected to demonstrate a proactive work mindset in addressing easyJet’s priorities. JOB PURPOSE The IT Service Assurance Specialist is responsible for the effective execution of the service integration strategy and processes within the Productivity & Collaboration team, enabling trust, velocity, scalability, and efficiency of the … product services. JOB ACCOUNTABILITIES The IT Service Assurance Specialist is responsible for delivering the service integration services within their own Product, overseeing the execution of standardised IT service management processes (ITSM), tools, and frameworks within their Product (including Supplier teams) and ensuring consistency of service integration practices with other Platforms and Products. Primarily reporting to the … Product Lead for P&C, this role uses the service integration team assets (e.g. process execution playbooks, training materials, governance frameworks, KPIs dashboards, etc.) to deploy the following key processes (in close collaboration with the Supplier team) and ensure their smooth execution: 1. Service Integration Management - Oversee IT service management processes across workplace products. Key areas include More ❯

the end-to-end delivery of business outcomes and the Product teams are expected to demonstrate a proactive work mindset in addressing easyJet’s priorities. JOB PURPOSE The IT Service Assurance Specialist is responsible for the effective execution of the service integration strategy and processes within the Productivity & Collaboration team, enabling trust, velocity, scalability, and efficiency of the … product services. JOB ACCOUNTABILITIES The IT Service Assurance Specialist is responsible for delivering the service integration services within their own Product, overseeing the execution of standardised IT service management processes (ITSM), tools, and frameworks within their Product (including Supplier teams) and ensuring consistency of service integration practices with other Platforms and Products. Primarily reporting to the … Product Lead for P&C, this role uses the service integration team assets (e.g. process execution playbooks, training materials, governance frameworks, KPIs dashboards, etc.) to deploy the following key processes (in close collaboration with the Supplier team) and ensure their smooth execution: 1. Service Integration Management - Oversee IT service management processes across workplace products. Key areas include More ❯

the end-to-end delivery of business outcomes and the Product teams are expected to demonstrate a proactive work mindset in addressing easyJet’s priorities. JOB PURPOSE The IT Service Assurance Specialist is responsible for the effective execution of the service integration strategy and processes within the Productivity & Collaboration team, enabling trust, velocity, scalability, and efficiency of the … product services. JOB ACCOUNTABILITIES The IT Service Assurance Specialist is responsible for delivering the service integration services within their own Product, overseeing the execution of standardised IT service management processes (ITSM), tools, and frameworks within their Product (including Supplier teams) and ensuring consistency of service integration practices with other Platforms and Products. Primarily reporting to the … Product Lead for P&C, this role uses the service integration team assets (e.g. process execution playbooks, training materials, governance frameworks, KPIs dashboards, etc.) to deploy the following key processes (in close collaboration with the Supplier team) and ensure their smooth execution: 1. Service Integration Management - Oversee IT service management processes across workplace products. Key areas include More ❯