20 of 20 Service Design Jobs in the East Midlands

Role/Job Title: Service Introduction Manager Work Location: Nottingham (3days) The Role In the Health and Beauty Retailer space, the role purpose is to use our Service and Business Operation expertise to collaborate across Delivery and Service, including internal IT teams, partner IT teams … risk and ensure the quality transition of all new and changing application-led solutions. Your Responsibilities: Understand and document a project's impact on service, including designing any new or changing service models, including run costs for any new or amended project elements. To represent the customer when ...

will work out the best way to let users interact with services in terms of both overall flow and at the level of individual design elements. You will work in a multidisciplinary team, alongside user researchers, content designers, product managers and technology experts. As a team, you will develop … communicate this in an engaging way, whether this is by creating prototypes to test an idea and inspire the team and stakeholders or creating design patterns that can be used across our services to ensure consistency and scalability. Job Description Main responsibilities You Will Develop user-centred design ...

something bigger. As a User Researcher Lead (Manager) At Kainos You are responsible for delivering and assuring actionable insights that help define the right service experiences and focus them on user needs. You are an expert practitioner able to both oversee and lead teams as well as delivering high … quality research yourself. You shape and lead user-centred design teams to ensure delivery of our contracted deliverables while adhering to relevant standards e.g. GDS & NHS Service Standards. You are an advocate for needs-based design, design thinking and service design, and are passionate ...

something bigger. As a User Researcher Lead (Manager) At Kainos You are responsible for delivering and assuring actionable insights that help define the right service experiences and focus them on user needs. You are an expert practitioner able to both oversee and lead teams as well as delivering high … quality research yourself. You shape and lead user-centred design teams to ensure delivery of our contracted deliverables while adhering to relevant standards e.g. GDS & NHS Service Standards. You are an advocate for needs-based design, design thinking and service design, and are passionate ...

while retiring legacy pages. User Research & Testing: Expand research capacity to test draft content, navigation, and forms with diverse users, building on MVP and service design work Government Page Launch: Prototype and launch the organisation page, ensuring it meets branding, tagging, and accessibility standards. Licensing Discovery: Conduct discovery … support the launch. Your Skills and Experience Proven experience designing content for central government or similar public sector platforms Strong understanding of user-centred design principles and accessibility standards Experience with content migration, governance, and publishing workflows Ability to collaborate across disciplines including service design, research ...

while retiring legacy pages. User Research & Testing: Expand research capacity to test draft content, navigation, and forms with diverse users, building on MVP and service design work Government Page Launch: Prototype and launch the organisation page, ensuring it meets branding, tagging, and accessibility standards. Licensing Discovery: Conduct discovery … support the launch. Your Skills and Experience Proven experience designing content for central government or similar public sector platforms Strong understanding of user-centred design principles and accessibility standards Experience with content migration, governance, and publishing workflows Ability to collaborate across disciplines including service design, research ...

Make a Difference As a Senior Business Analyst, you'll be helping to shape and design future digital solutions that deliver services to the residents and front-line key workers of South Gloucestershire. Working within our Discover and Design practice as part of a multidisciplinary Agile Development team … primarily focussed on applying strong business analysis and service design skills to deliver user-centred digital products. The wider Information, Technology & Digital service delivers core IT services for the council. When providing solutions, we take a primarily low-code approach using our standard technology platform (Dynamics ...

strategic solutions that marry cloud engineering, security posture, and operational scalability for enterprise and public sector clients. This individual will collaborate across pre-sales, service delivery, security operations, and customer success teams, helping shape architecture roadmaps, improve security maturity and ensure successful implementation of complex hybrid cloud and security … solutions. Solution Architect – Key Responsibilities Lead the design and delivery of hybrid cloud and Azure-based solutions. Translate customer requirements into secure, scalable technical architecture. Embed MDR and cyber resilience into solutions, working closely with SOC/security teams. Provide architectural guidance across pre-sales, delivery, and technical teams. ...

data integration My client, a global consultancy requires a Technical Director to oversee and coordinating all technical aspects of the bid (including product/service design). If the bid is successful, there's a further opportunity to support contract negotiations and implementation of the system/service. … subsequent technical interactions with the client. - Providing technical narrative for the initial IT response. - Working with the Operational lead to review the client's service requirements/standards and working with our prime partner to translate these into a detailed asset inspection service plan/timetable. - Supporting ...

data integration My client, a global consultancy requires a Technical Director to oversee and coordinating all technical aspects of the bid (including product/service design). If the bid is successful, there's a further opportunity to support contract negotiations and implementation of the system/service. … subsequent technical interactions with the client. - Providing technical narrative for the initial IT response. - Working with the Operational lead to review the client's service requirements/standards and working with our prime partner to translate these into a detailed asset inspection service plan/timetable. - Supporting ...

client locations Salary: Up to £55,000 per year + benefits Security Clearance: Active SC clearance required Key Requirement: Familiarity with Government Digital Service (GDS) standards and practices The Role As a User Researcher, you'll be central to uncovering the needs and behaviours of end-users and ensuring … designed with them in mind. You'll collaborate across multidisciplinary teams to deliver actionable insights that shape inclusive and effective user experiences. Responsibilities Design and lead research activities throughout the project lifecycle — from discovery to implementation Choose and apply the most effective research techniques (e.g., interviews, usability testing, surveys ...

life. You'll do this by creating visually and engaging with customers and stakeholders through storytelling. Someone who can work collaboratively alongside a full design multidisciplinary team, with a willingness to learn from - and actively support other Visual Designers. We're looking for an experienced Visual Designer to work … within our Experience Design team of interactions designers, researchers, content writers and strategists. Working effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes, and define scope. You'll help identify and solve real customer problems and ensure that we put human's needs ...

life. You'll do this by creating visually and engaging with customers and stakeholders through storytelling. Someone who can work collaboratively alongside a full design multidisciplinary team, with a willingness to learn from - and actively support other Visual Designers. We're looking for an experienced Visual Designer to work … within our Experience Design team of interactions designers, researchers, content writers and strategists. Working effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes, and define scope. You'll help identify and solve real customer problems and ensure that we put human's needs ...

life. You'll do this by creating visually and engaging with customers and stakeholders through storytelling. Someone who can work collaboratively alongside a full design multidisciplinary team, with a willingness to learn from - and actively support other Visual Designers. We're looking for an experienced Visual Designer to work … within our Experience Design team of interactions designers, researchers, content writers and strategists. Working effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes, and define scope. You'll help identify and solve real customer problems and ensure that we put human's needs ...

Lead Product Designer to shape the future of our products and customer journeys across the Staysure Group. You'll lead end-to-end design for a defined product area, turning complex problems into elegant, user-centred solutions that deliver measurable business impact. You'll collaborate closely with cross-functional … teams, including Product, Engineering, Marketing, Compliance, and Operations - ensuring design decisions are aligned with business goals, customer needs, and commercial realities such as revenue, retention, and efficiency. As a leader, you'll coach and mentor other designers, raise standards across the team, and champion best practice in research, prototyping ...

Lead Product Designer to shape the future of our products and customer journeys across the Staysure Group. You'll lead end-to-end design for a defined product area, turning complex problems into elegant, user-centred solutions that deliver measurable business impact. You'll collaborate closely with cross-functional … teams, including Product, Engineering, Marketing, Compliance, and Operations - ensuring design decisions are aligned with business goals, customer needs, and commercial realities such as revenue, retention, and efficiency. As a leader, you'll coach and mentor other designers, raise standards across the team, and champion best practice in research, prototyping ...

Lead Product Designer to shape the future of our products and customer journeys across the Staysure Group. You'll lead end-to-end design for a defined product area, turning complex problems into elegant, user-centred solutions that deliver measurable business impact. You'll collaborate closely with cross-functional … teams, including Product, Engineering, Marketing, Compliance, and Operations - ensuring design decisions are aligned with business goals, customer needs, and commercial realities such as revenue, retention, and efficiency. As a leader, you'll coach and mentor other designers, raise standards across the team, and champion best practice in research, prototyping ...

with business rules and platform constraints Proactively identify information gaps, inconsistencies, or edge cases before development begins Maintain clear, current documentation for system events, service designs, and end-to-end workflows Transition working boards and ad hoc notes (e.g., Miro) into version-controlled design documentation Establish and champion ...

with business rules and platform constraints Proactively identify information gaps, inconsistencies, or edge cases before development begins Maintain clear, current documentation for system events, service designs, and end-to-end workflows Transition working boards and ad hoc notes (e.g., Miro) into version-controlled design documentation Establish and champion ...

with business rules and platform constraints Proactively identify information gaps, inconsistencies, or edge cases before development begins Maintain clear, current documentation for system events, service designs, and end-to-end workflows Transition working boards and ad hoc notes (e.g., Miro) into version-controlled design documentation Establish and champion ...