2 Service Design Jobs in the East Midlands

and has a proven record of achievement. What I'll be doing - your accountabilities * Utilising experience and evolving technical ability to resolve technical incidents, service requests, changes or problems relating to "Data Services" portfolio. * Deal with customer requests in line with Service definitions and SLA's. * To escalate … and manage incidents and requests to vendors in a timely fashion. * Management and documentation of information relating to customer incidents, service requests, change and problem, and the effective communication of progress of such events to all stakeholders in line with internal process. * Collaborate with all business units to bring … training, tools and processes to ensure teams increase and develop technical capability. * Perform as an integral member of the Data Services team providing 24x7x365 service participating in an on-call support rota outside of core hours. * Perform a SME role for designated clients and technologies. * Responsible for pro-active more »

An office-based role with site visits on construction sites and site surveys of existing buildings. Working as part of internal and wider project design team. Designing building services for refurbishment & new builds including heating, lighting, ventilations systems etc. producing technical drawings using Autocad and Revit. Assisting Co-ordination … with other disciplines and specialists Assisting preparation of building service designs, calculations, specifications and reports Assisting engineers in managing projects Base working knowledge of AutoCAD and Microsoft software Good working ethic Attention to detail Training This course will enable you to meet the demands of employers in the construction … and the built environment sector and adapt to a constantly changing world; with specific emphases on the design, manufacture, and installation of housing, using off-site, factory-built and new digital technologies such as BIM and construction management programmes The course is delivered part-time, enabling you to fit more »