1 to 25 of 127 Service Design Jobs in England

Join us as a Lead Service Designer at Peregrine Resourcing. At Peregrine, were always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector we are always in search of the best talent to … driven by the opportunity to shape smarter, more customer-focused public services? Were partnering with a leading UK regulator on a high-profile transformation programme thats embedding continuous improvement, service design, and customer centricity at its core. As a Lead Service Designer, youll be instrumental in cultivating a culture of learning, agility, and operational excellence. Working across … unique opportunity to influence how public services evolvebringing clarity, consistency, and innovation to the heart of change. Location: Gatwick and remote (hybrid) | Clearance: BPSS required, SC eligibility essential Responsibilities: Service Design is still in its formative stages - which means this isnt just a leadership role, its a foundational one. Were looking for a Lead Service Designer who More ❯

UX/Service Designer or UX Designer Product Designer but must have experience of Service Design Service Designer Highly remote - 1 day per week in London or Bristol Overview: We're looking for an experienced, personable and passionate UX/Service Designer to join a mission lead/purposeful organisation as they work on a … with subject matter experts, programme directors, and multi-disciplinary teams to define project direction, embed best practices, and deliver high-impact outcomes. Drawing on your expertise in human-centred design and research you will identify and address complex challenges, translating insights into actionable strategies, prototypes, and solutions that deliver measurable value for users, clients, and partners What were looking … for; Facilitate and lead collaborative design and research activities-including workshops, stakeholder interviews, co-creation sessions, and prototyping-ensuring the effective translation of insights into actionable service solutions Ensure all design artefacts (such as service blueprints, journey maps, and prototypes) are robust, evidence-based, and capable of informing both strategic and tactical decisions. Collaborate closely with More ❯

Howdens Joinery are looking for a Service Design & Transition Analyst to join our Service Delivery team in Northampton in a permanent, full-time position The Service Design & Transition Analyst ensures the seamless integration and transition of new or modified services into our operational environment, thereby maintaining service quality and continuity. What will I be … doing? Supporting the Service Design & Transition Manager to ensure that projects, new services, releases, and changes move smoothly from development into production. Responsible for identifying, co-ordinating and managing service acceptance/service readiness activities you will ensure that new & changed services are delivered to meet customer user requirements before going live. Completing the necessary Service … work with other areas of the IT teams to ensure that documentation produced is fit for purpose. Ensuring that all the necessary teams required in transitioning and supporting the service are engaged and have the necessary Service documentation, skills and knowledge transferred prior to going live. What do I need to qualify for this role? Practical knowledge and More ❯

Job summary The Transition Lead shapes the Service Design & facilitates the Transition of services into Operations in a controlled manner acting as the interface between projects and Service Support to ensure new or changed services operate effectively and are fully supportable post go-live. The Transition Lead acts as the single point of contact for new or … changed services and co-ordinates the Service Management activity to ensure a smooth and successful transition into Operations. Main duties of the job Work with Technical architects & Project Manager's to shape and influence the final support model for the service. This will include planning & documenting the operational requirements for the service for example, technical support, release, reporting … and challenging them where appropriate to ensure value for money) and once agreed, communicating the final cost model for the ongoing support of the service. Ensure that throughout the Design and Transition phase all support teams have a clear understanding of the support requirements and the future support requirements needed to manage the service. It is essential that the More ❯

Service Architect Location: On-site 80% to Huntingdon, Cambridgeshire, UK Security Clearance Level: DV UNLEASH YOUR POTENTIAL Leidos has more than 30 years experience of developing and running some of the largest government systems in the world. We are currently hiring to expand our UK based technical team who support our delivery for the UK Govt. Come join our … The company's 33,000 employees support vital missions for government and commercial customers. Are you ready for your next career challenge? We are seeking an experienced and proactive Service Architect to lead and own the service transition process within an agile delivery environment. This pivotal role ensures that all aspects of service are considered throughout the … delivery lifecycle, enabling successful and seamless transition into live operations. You will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams. This is a hands-on, strategically important position that will shape how services are introduced and maintained in a complex and fast-moving More ❯

Service Architect Location: On-site 80% to Huntingdon, Cambridgeshire, UK Security Clearance Level: DV UNLEASH YOUR POTENTIAL Leidos has more than 30 years experience of developing and running some of the largest government systems in the world. We are currently hiring to expand our UK based technical team who support our delivery for the UK Govt. Come join our … The company's 33,000 employees support vital missions for government and commercial customers. Are you ready for your next career challenge? We are seeking an experienced and proactive Service Architect to lead and own the service transition process within an agile delivery environment. This pivotal role ensures that all aspects of service are considered throughout the … delivery lifecycle, enabling successful and seamless transition into live operations. You will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams. This is a hands-on, strategically important position that will shape how services are introduced and maintained in a complex and fast-moving More ❯

Service Architect Location: On-site 80% to Huntingdon, Cambridgeshire, UK Security Clearance Level: DV UNLEASH YOUR POTENTIAL Leidos has more than 30 years experience of developing and running some of the largest government systems in the world. We are currently hiring to expand our UK based technical team who support our delivery for the UK Govt. Come join our … The company's 33,000 employees support vital missions for government and commercial customers. Are you ready for your next career challenge? We are seeking an experienced and proactive Service Architect to lead and own the service transition process within an agile delivery environment. This pivotal role ensures that all aspects of service are considered throughout the … delivery lifecycle, enabling successful and seamless transition into live operations. You will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams. This is a hands-on, strategically important position that will shape how services are introduced and maintained in a complex and fast-moving More ❯

Overview Job Title: SAP - Service Design and Transition Manager Duration: 6 Months Location: Telford Hybrid - 2 days per week onsite Rate: £450 per day - PAYE via Umbrella Role Overview: The SAP IT Service Design and Transition Manager is responsible for ensuring new and modified IT services are designed, validated, and transitioned into the live environment in … a structured, efficient, and risk-mitigated manner. This role requires a strong blend of service design, change management, and stakeholder engagement, and works closely with project teams, technical architects, and Service Operations. Skills ServiceNow Microsoft Excel ITIL Microsoft Office Responsibilities Coordinate the design of new or changed services, ensuring they meet functional and non-functional requirements. … Ensure all service design packages (SDPs) are complete, accurate, and approved. Validate that services are designed for operability, supportability, scalability, and compliance. Plan and manage service transition activities across the full lifecycle, ensuring minimal disruption to existing services. Ensure new services or changes are seamlessly transitioned into Live operations, meeting performance and availability standards. Ensure service More ❯

Job Title: SAP - Service Design and Transition Manager Duration: 6 Months Location: Telford Hybrid - 2 days per week onsite Rate: £450 per day - PAYE via Umbrella Role Overview: The SAP IT Service Design and Transition Manager is responsible for ensuring new and modified IT services are designed, validated, and transitioned into the live environment in a … structured, efficient, and risk-mitigated manner. This role requires a strong blend of service design, change management, and stakeholder engagement, and works closely with project teams, technical architects, and Service Operations. Skills: ServiceNow Microsoft Excel ITIL Microsoft Office Core Responsibilities: Coordinate the design of new or changed services, ensuring they meet functional and non-functional requirements. … Ensure all service design packages (SDPs) are complete, accurate, and approved. Validate that services are designed for operability, supportability, scalability, and compliance. Plan and manage service transition activities across the full lifecycle, ensuring minimal disruption to existing services. Ensure new services or changes are seamlessly transitioned into Live operations, meeting performance and availability standards. Ensure service More ❯

Job Title: SAP - Service Design and Transition Manager Duration: 6 Months Location: Telford Hybrid - 2 days per week onsite Rate: 450 per day - PAYE via Umbrella Role Overview: The SAP IT Service Design and Transition Manager is responsible for ensuring new and modified IT services are designed, validated, and transitioned into the live environment in a … structured, efficient, and risk-mitigated manner. This role requires a strong blend of service design, change management, and stakeholder engagement, and works closely with project teams, technical architects, and Service Operations. Skills: ServiceNow Microsoft Excel ITIL Microsoft Office Core Responsibilities: Coordinate the design of new or changed services, ensuring they meet functional and non-functional requirements. … Ensure all service design packages (SDPs) are complete, accurate, and approved. Validate that services are designed for operability, supportability, scalability, and compliance. Plan and manage service transition activities across the full lifecycle, ensuring minimal disruption to existing services. Ensure new services or changes are seamlessly transitioned into Live operations, meeting performance and availability standards. Ensure service More ❯

Service Designer Max Supplier Charge Rate: £671,5 Remote Active SC required IS A MUST Job Description: Service Designer with extensive experience in the Public Sector, and with Government Digital Services. Lead the service design of end-to-end services that meet user needs and deliver policy intent Lead the service design of user … centred services, ensuring accessibility and usability across digital touchpoints and service journeys Map and analyse complex service ecosystems, identifying pain points, opportunities, and dependencies Collaborate with multidisciplinary teams including policy, operations, product, delivery, system design and user-centred design Design collaboratively and in the open, engaging and sharing knowledge with your whole team and wider … where information security restrictions allow) Map existing systems and processes (online and offline), using verified information to provide evidenced 'as-is' Develop service blueprints, journey maps, and other artefacts to communicate service design concepts visually and in an easy-to-understand format Facilitate workshops and co-creation sessions with stakeholders and users Align service design More ❯

Service Designer Rate: £577.00 a day inside IR35 Duration: Initially 6 months Location: Mostly remote Clearance: Active SC Clearance required You will join a global IT consultancy delivering digital transformation to a public sector body. They are looking for a Service Designer with extensive experience in the Public Sector, and with Government Digital Services. In this role you … will: lead the service design of end-to-end services that meet user needs and deliver policy intent lead the service design of user-centred services, ensuring accessibility and usability across digital touchpoints and service journeys map and analyse complex service ecosystems, identifying pain points, opportunities, and dependencies collaborate with multidisciplinary teams including policy … operations, product, delivery, system design and user-centred design design collaboratively and in the open, engaging and sharing knowledge with your whole team and wider (where information security restrictions allow) map existing systems and processes (online and offline), using verified information to provide evidenced 'as-is' develop service blueprints, journey maps, and other artefacts to communicate More ❯

Service Designer | Experience Design Team Some careers grow faster than others. Some roles have greater impact than others. Make a difference. If you’re looking for a role that will help you stand out and make a difference, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply … take you in an exciting new direction. Come and join the new Experience Design Team (EXD), focused on designing and delivering the next-generation banking experience for all our customers. We’re seeking a highly capable, enthusiastic and experienced Service Designer to be an essential part of one of the most high-impact teams in our organisation. This … deliver better experiences and improved outcomes for millions of customers across the UK, from retail banking, to savings, wealth, and insurance. You will be part of an integrated strategic design capability, made up of insight-driven Proposition, Service, Behavioural, Product and Content design, tasked with driving exceptional experiences and better outcomes for customers. You will partner and More ❯

Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel … to client sites required on occasion and you will need to hold current security clearance. The Role As a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service Design. * Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion More ❯

Service Designer - Consultant (SC cleared)Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel … to client sites required on occasion and you will need to hold current security clearance. The RoleAs a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles … in your deliverables.The Responsibilities* Maximise the value from the inception to real life application of Service Design. * Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with More ❯

Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel … to client sites required on occasion and you will need to hold current security clearance. The Role As a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service Design. * Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion More ❯

of a multidisciplinary team to develop the best way for users to interact with our digital services, in terms of both overall flow and at the level of individual design elements. You will have an inclusive, user-centered approach and enjoy adapting and learning at pace. You will work independently, have the ability to identify user issues and important … needs, and will mentor junior designers What do we offer ? 27 days leave (increasing with length of service) plus 8 bank holidaysFlexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently working largely remotely) Career development Active wellbeing and inclusion networks Excellent pension NHS Car lease scheme Access to … to ensure the discussion sticks - both internally and across other government agencies.4. Responsive to changes in technology that may impact designs, adapting your approach accordingly.5. Evidence- and context-based design - absorb large amounts of conflicting information and use it to produce simple designs to meet user needs6. Identify constraints, such as policy or legislation and communicate about these and More ❯

Service Designer, SC Cleared We are seeking a highly experienced Service Designer with a strong track record of delivering end-to-end, user-centred services in the public sector. This role requires a deep understanding of Government Digital Service (GDS) standards and principles, and the ability to lead complex design initiatives that align with policy intent … needs, and organisational objectives. Rate - £600.00 per day inside ir35 Location - Remote working with occasional travel on client site Duration - 6 Months Clearance - SC Cleared Key Skills Lead the design of end-to-end services that effectively deliver on user needs and policy objectives Ensure accessibility, usability, and inclusivity across all touchpoints and service journeys Map and analyse … complex service ecosystems to identify pain points, opportunities, and interdependencies Work collaboratively within multidisciplinary teams, including policy, operations, delivery, product, system design, and other user-centred design disciplines Engage in open and transparent design practices, sharing insights and collaborating with internal teams and wider stakeholders (subject to information security protocols) Produce detailed mappings of current ('as More ❯

Role title : Lead Service Designer Location : Flexible (Remote), with options to work from offices in Reading and Leeds . You will be required to work regularly from client offices, when needed. Mastek is seeking a Lead Service Designer to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across … the public and private sectors, applying service design methods in agile environments, and collaborating with a diverse range of stakeholders. You will be able to balance people, process and technology in your approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy, line manage junior team members … and contribute to business growth. Key responsibilities: User-centred design leadership and strategy. Scope, deliver and lead components of end-to-end UCD activities in a variety of programme contexts Recommend and execute appropriate UCD activities based on project needs. Create and maintain phase-appropriate UCD deliverables Clearly articulate project problems, scopes, and success criteria to diverse audiences through More ❯

Role title : Lead Service Designer Location : Flexible (Remote), with options to work from offices in Reading and Leeds . You will be required to work regularly from client offices, when needed. Mastek is seeking a Lead Service Designer to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across … the public and private sectors, applying service design methods in agile environments, and collaborating with a diverse range of stakeholders. You will be able to balance people, process and technology in your approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy, line manage junior team members … and contribute to business growth. Key responsibilities: User-centred design leadership and strategy. Scope, deliver and lead components of end-to-end UCD activities in a variety of programme contexts Recommend and execute appropriate UCD activities based on project needs. Create and maintain phase-appropriate UCD deliverables Clearly articulate project problems, scopes, and success criteria to diverse audiences through More ❯

Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary £50-55k, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals More ❯

Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary £50-55k, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals More ❯

long-term sustainability in all our decisions. We are currently seeking a Senior Lead Deal Architect/Solution Manager with a focus on designing and developing tailored IT Managed Service Solutions to meet the unique needs of our clients. In this role, you will delve into understanding client requirements and create tailored solutions that effectively address their specific business … and join us on this exciting journey. What youll do Team Leadership Guiding the pre-sales team and collaborating effectively with subject matter experts as necessary to manage the Service Design process (incl. Due Diligence) to ensure internal and external milestones of a sales campaign are met. Facilitating the service and commercial negotiations (with respect to the … IT managed service design) with support from the sales and pre-sales teams. Setting an example for Service Architects & Designers in terms of work ethics, engagement, and integrity. Support and mentor more junior team members. Qualification Participate in the evaluation of opportunities and customer requirements against Computacenters capabilities and strengths. Participate in customer-specific campaigns, coordination of More ❯

We'd love to hear from you! About the Role We're looking for a Principal Experience Designer to lead at a strategic level-delivering and evolving the experience design strategy across the organisation and multiple product tribes. This is a high-impact role for a cross-functional, full-stack design leader who can translate vision into scalable … systems and innovative, user-centred experiences. You'll take ownership of complex, large-scale design challenges-shaping end-to-end product and service experiences that deliver measurable value. By aligning user needs with business priorities, you'll help influence direction, improve client outcomes, and drive key organisational KPIs. A champion of design-led transformation, you'll lead … cross-functional collaboration, engage with senior stakeholders, and embed design as a strategic lever for growth. Your deep expertise across UX, UI, content, research, and service design will elevate the quality and consistency of design while validating the impact of design thinking. You'll also play a vital role in shaping culture-facilitating knowledge sharing More ❯

We'd love to hear from you! About the Role We're looking for a Principal Experience Designer to lead at a strategic level-delivering and evolving the experience design strategy across the organisation and multiple product tribes. This is a high-impact role for a cross-functional, full-stack design leader who can translate vision into scalable … systems and innovative, user-centred experiences. You'll take ownership of complex, large-scale design challenges-shaping end-to-end product and service experiences that deliver measurable value. By aligning user needs with business priorities, you'll help influence direction, improve client outcomes, and drive key organisational KPIs. A champion of design-led transformation, you'll lead … cross-functional collaboration, engage with senior stakeholders, and embed design as a strategic lever for growth. Your deep expertise across UX, UI, content, research, and service design will elevate the quality and consistency of design while validating the impact of design thinking. You'll also play a vital role in shaping culture-facilitating knowledge sharing More ❯