1 to 25 of 127 Service Design Jobs in England

Service Design Lead – Strategy, Design, Stakeholder, Users, Collaboration My leading client based in London is looking for an experienced Service Design Lead for an initial 3 month contract with the view to extend Please note this role is hybrid and will require 50% attendance … policy and regulatory function within the organisation Drive innovation Work with senior stakeholders across the organisation and wider society Make a visible impact As Service Design Lead you will shape, steer and deliver the service design approach, working across policy teams, project stakeholders and multidisciplinary specialists. ...

Service Design & Transition Manager/Executive £58,500 - £62,500 plus excellent benefits/Based in Worthing, but flexible on hybrid working A leading utilities company working within Critical National Infrastructure (CNI), seek an experienced forward thinking and proactive Service Design & Transition Manager, to join … with the expanding project and programme portfolio, through large investment that will have a massive impact on the local community and environment. As the Service Design and Transition Manager you will be responsible for ensuring the effective design and seamless transition of new or changed services into ...

Senior Service Designer (GDS) - Contract Rate: £470 per day (Inside IR35) Location: London/Remote Start Date: 1 June 2026 Duration: 6 months Clearance: Must be eligible for BPSS Role Overview We are looking for an experienced Senior Service Designer to work on complex, user-centred services within … government environment. This role aligns with the GDS Senior Service Designer definition and requires someone who can work with minimal supervision, influence across multidisciplinary teams, and help embed good service design practice. You will work closely with service managers, product managers, programme directors, delivery teams ...

Banking client is seeking to recruit an IT Service Design & Introduction Lead (VP) on an initial 6-month contract based in London. It is hybrid and will require 2/3x days onsite per week. The Service Design and Introduction Lead role is to ensure that … project delivery and operational teams, ensuring services are production-ready, resilient, and aligned with internal and external standards. The role will also support the Service Management Lead in developing and embedding a formal Service Design and Introduction process across the organisation, helping to establish consistent practices, reduce ...

Role As a Senior Service Designer at TCS Interactive, you will be a key contributor within the product design organisation, responsible for shaping, delivering, and continuously improving end‐to‐end service experiences across complex digital and organisational ecosystems. You will work in close partnership with Product Design Leads, UX/UI Designers, Researchers, Product Managers, Engineers, and wider business stakeholders to design services from early discovery through to delivery and optimisation. This role goes beyond execution; you will be expected to influence design direction, champion service design as a strategic capability ...

Adecco are pleased to be recruiting for a Service Design and Transition Manager to work within Southern Water Location: Hybrid working (Highly flexible, UK-based - Durrington office attendance periodically) Contract Type: Permanent Salary: £42,000 - £62,500 + 5% bonus + benefits Are you passionate about service design and eager to lead seamless transitions within the Facilities Management industry? Our client is looking for a dynamic Service Design and Transition Manager to join their growing team! If you thrive in a collaborative environment and are ready to make a significant impact, this ...

Service Design & Transition Lead - ECB Programme Contract: 12 Months Location: London - Hybrid (5 days in 10 in the office) Rate: Highly Competitive Status: Inside IR35 Working Pattern: Full-time We are currently recruiting for an experienced Service Design & Transition Lead to join a major transformation programme … bank in EMEA and meet the regulatory expectations of the European Central Bank (ECB). The successful candidate will lead the end-to-end service design and introduction lifecycle, ensuring all new or changed services are operationally ready, compliant, resilient, and aligned with both regulatory and internal standards. ...

Senior Delivery Manager to provide account-wide delivery and engagement leadership across a strategically important UK Government account. The role oversees multiple service lines including Testing, Service Design and Business Analysis, ensuring delivery is well governed, commercially controlled and consistently aligned to client outcomes. You will operate … across delivery leadership, client engagement, commercial management, governance, managed service performance and account growth, working closely with the Account Director, internal capability leads, delivery teams and the client side PMO. We are looking for a leader with experience in complex technology and managed service environments, ideally within ...

Service Design Architect (SC & DV-Eligible) - Secure Digital Services Defence & National Security Permanent | Remote (UK-based) Salary: up to £85,000 + benefits Shape secure digital services that actually get used This organisation delivers advanced, secure systems into some of the UK's most complex and mission-critical … defence and national security environments. As demand grows for assurance-led, user-centred digital services, we're looking for a Service Design Architect (SC & DV-Eligible) to ensure technical innovation translates into usable, scalable, real-world outcomes. This is a senior, influential role sitting at the intersection ...

Role: NOC Service Design Specialist (Fixed-Term Contract) Location: Hybrid 3 days onsite Milton Keynes Clearance: Current SC Clearance required (Eligible for DV) Overview Ten10 is seeking an experienced NOC Service Design Specialist to support a critical government client. You will be responsible for designing effective … transitioned into live operation with quality and consistency throughout the lifecycle. Key Responsibilities In this role, you will be the architect of the service operating model for a 24x7 Network Operations Centre (NOC) . Your focus will include: Service Design & Strategy: Develop and maintain service design ...

myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the job Job summary As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined … designers and business analysts. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave ...

myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the job Job summary As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined … designers and business analysts. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave ...

myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the job Job summary As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined … designers and business analysts. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave ...

Service Design & Transition Manager Location: Telford Hybrid (2 days onsite per month) Day Rate: Up to £490/day inside IR35 Clearance: Active SC Clearance required Sector: Public Sector Overview We are looking for a Service Design & Transition Manager to support end-to-end service design and transition activities across project delivery teams. This role is focused on ensuring new or changed services are operationally ready, fully tested, and successfully transitioned into live service. You will work closely with project, technical, and support teams to identify operational risks, develop support models, and ensure ...

journey of services within larger teams and on more complex services based on evidence of user needs and organisational outcomes. Directly lead the service design of our complex, risky and interdependent new digital products, and services, working in multidisciplinary teams to identify, understand and validate through prototyping, opportunities … amended service processes and technologies, including working across multiple product teams concurrently to deliver services end to end from discovery to live. Contributing to service design and the creation of standards, guidance, and style patterns, contributing to developing the service design community, embedding service ...

Lead Content Strategist needed on a contract basis to join our VML Enterprise Solutions' Experience Team alongside experts in UX, UI, Service Design, CX Research, and CX Consultancy. The opportunity: We have an exciting opportunity for an experienced Lead Content Strategist to join the team. Working as part … Enterprise Solutions' Experience Team alongside experts in UX, UI, Service Design, CX Research, and CX Consultancy, you will play a key role in shaping the future content ecosystem and customer experience across client digital platforms. This role requires a highly strategic content thinker with strong experience across enterprise ...

Product Service Lead | 6 -Month Fixed-Term Contract Wembley Stadium | Hybrid Working (2 days per week onsite) The Football Association is looking for a Service Product Lead to join our Technology team and play a pivotal role in shaping how IT services are designed, introduced, transitioned, supported … enjoys building structure, improving processes, and driving operational excellence within a complex and evolving environment encompassing our cloud and SaaS estates. Our current Product Service Management capability is still developing, so we are looking for an experienced professional who can bring clarity, governance, and best practice while building strong ...

Service Design Lead Tachbrook Park, Warwick Permanent, Full-time, HybridSalary: Up to £75,000 (Dependent on experience) We’re looking for a Service Design Lead to play a critical role in shaping how our Apps & Platforms services are designed, transitioned, and continuously improved. This … business—ensuring they are robust, scalable, and aligned to architectural, security, and operational standards . You’ll sit at the heart of our Architecture & Design governance , working closely with Suppliers, Solution Architects and Service Owners to ensure services are continuously improved and risks are managed What ...

Cleared Service Designer - Contract Rate: Up to £500 per day (Inside IR35) Location: London (3 days per week on-site) Contract: Initial contract with strong extension potential We're hiring an experienced SC-cleared Service Designer to support the delivery of user-centred, GDS-compliant digital services within … central government environment. This is a high-impact role on a policy-backed programme where service design plays a critical role in shaping end-to-end user journeys, operating models and service outcomes. Key Requirements Active Security Clearance (SC) - must be current and transferable Strong experience working ...

Cleared Service Designer - Contract Rate: Up to £500 per day (Inside IR35) Location: London (3 days per week on-site) Contract: Initial contract with strong extension potential We're hiring an experienced SC-cleared Service Designer to support the delivery of user-centred, GDS-compliant digital services within … central government environment. This is a high-impact role on a policy-backed programme where service design plays a critical role in shaping end-to-end user journeys, operating models and service outcomes. Key Requirements Active Security Clearance (SC) - must be current and transferable Strong experience working ...

looking for a Service and Experience Design Lead to join E.ON's Growth Studio. If you're excited by the challenge of shaping ideas into tangible, testable propositions, and using design as a strategic tool to build the future of energy, you're in the right place. … lead design thinking end-to-end - from an idea to low-fidelity experiments, to functioning MVPs that help us validate big assumptions fast. This is a hybrid role - ideal for someone who brings a strong user research foundation and is equally confident contributing to design strategy, storytelling ...

Service Transition Analyst (Contract) Location: South West (Hybrid Aztec West/Bridgwater) Day Rate: £525 per day Inside ir35 Contract Type: Contract Duration: 6 Months Overview We are seeking an experienced Service Transition Analyst to lead and support the design, transition, and continuous improvement of IT services … business needs, compliance requirements, and cost expectations. You will act as a key interface between project delivery teams and IT operations, ensuring that all service introduction activities are completed to a high standard and aligned with best practice. Key Responsibilities Lead the service design and transition activities ...

Service Delivery Consultant (SC Cleared) Full Time | Hybrid (1 day per week) | London Job Summary Amber Labs are seeking a results-driven Service Delivery Consultant to join our IT project delivery team within a highly secure Central Government department. Due to the environment of the client, you must … successful deployment of new services for our clients. The candidate will need to liaise with teams across the project and the existing service, gaining a deep understanding of the existing service(s), the requirements of project, and any risks and issues which may impact the delivery. The ideal ...

Join our product design team and help deliver the next generation of digital product experiences for JPMorganChase’s Global Banking organization . As a Product Design Lead , you will be responsible for products that deliver high-value enterprise capabilities across multiple business functions. You’ll work … craft will be forward-thinking, refined, usable, and relevant to the organization’s holistic end-to-end value streams. Job Responsibilities: Lead product design initiatives, developing a deep understanding of the problem space, business needs, and user goals to achieve positive outcomes Build strong relationships with multidisciplinary teams across ...

Senior Service Designer role blending delivery, facilitation, and cross‐disciplinary leadership. Purpose‐driven work across transport, connectivity, and communications. Join a high‐impact UCD team and anchor design thinking in complex, technical environments. We’re supporting a forward‐thinking organisation in the search for a Senior Service Designer . Working across diverse, high‐stakes missions, this addition to the User-Centred Design team will be proficient in User Research, Service Design, and UX Strategy. You will lead complex discovery, translate business needs into technical understanding, and facilitate strategic change within a multidisciplinary organisation. ...