1 to 25 of 92 Service Design Jobs in England

Contract Service Design Lead DV Cleared Preferred Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. You will guide multidisciplinary teams … create services that are evidence driven, inclusive, and built around real user needs. This role blends hands on research leadership with strategic service design, ensuring clarity from discovery through to delivery. You will shape propositions, map complex journeys, and drive insight led decision making across multiple workstreams. ...

Contract Service Design Lead DV Cleared Preferred Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. You will guide multidisciplinary teams … create services that are evidence driven, inclusive, and built around real user needs. This role blends hands on research leadership with strategic service design, ensuring clarity from discovery through to delivery. You will shape propositions, map complex journeys, and drive insight led decision making across multiple workstreams. ...

reimagining how our 100,000 employees interact with our new global platform. As part of the Change and Enablement team, we need a Senior Service Designer to meticulously craft and optimize these experiences, ensuring that our new ways of working are intuitive, efficient, and truly transformative. This role … into tangible, user-centric solutions that empower our global workforce to create and embrace the future. What you'll be doing: As a Senior Service Designer, you will be a hands-on expert, deeply involved in shaping the employee experience for our new AI-enabled marketing platform. You will ...

reimagining how our 100,000 employees interact with our new global platform. As part of the Change and Enablement team, we need a Senior Service Designer to meticulously craft and optimize these experiences, ensuring that our new ways of working are intuitive, efficient, and truly transformative. This role … into tangible, user-centric solutions that empower our global workforce to create and embrace the future. What you'll be doing: As a Senior Service Designer, you will be a hands-on expert, deeply involved in shaping the employee experience for our new AI-enabled marketing platform. You will ...

Service Architect Location: Hybrid, 40% onsite - 60% home BARROW IN FURNESS Duration: 26/06/2026 Rate £625 MUST HOLD ACTIVE SC MUST BE PAYE THROUGH UMBRELLA Role Description: The Service Architect is responsible for designing and defining end-to-end IT service solutions that meet … standards. This role ensures that services are scalable, secure, and deliverable within agreed SLAs, while integrating seamlessly with existing processes and technologies. Key Responsibilities Service Design: Develop service architectures that cover infrastructure, applications, and operational processes. Requirements Analysis: Work with stakeholders to capture functional and non-functional ...

Service Architect - Basic annual salary range: £80,000- £90,000 - Bonus Amount: £10,000 About Logicalis We help our customers navigate change to maximise their technology investments in this fast-moving, ever-changing rollercoaster of a digital world. As Architects of Change, we use our industry knowledge and technical … Asia. We deliver Managed Services across a wide range of technologies and vendors, including Cisco, IBM, NetApp, Microsoft, VMware, and others. Role Purpose The Service Architect is a strategic leader within Logicalis’ Managed Services organisation, focused on designing, standardising, and commercialising repeatable and high-value service offerings. ...

Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Up to £55k plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector … that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems ...

Service Architect Location : Basingstoke The role requires the successful candidate to be willing ad able to obtain high level UK government security clearance. We are looking for an innovative Service Architect with significant service architecture experience and the ability to identify, justify and document appropriate … service designs required by customers. The successful applicant will become the service SME within a project delivery team, responsible for all service management elements including the transition of the design into live service. This is a dynamic role that plays an integral part in demonstrating Fujitsu ...

Role/Job Title: Service Introduction Manager Work Location: Nottingham (3days) The Role In the Health and Beauty Retailer space, the role purpose is to use our Service and Business Operation expertise to collaborate across Delivery and Service, including internal IT teams, partner IT teams … risk and ensure the quality transition of all new and changing application-led solutions. Your Responsibilities: Understand and document a project's impact on service, including designing any new or changing service models, including run costs for any new or amended project elements. To represent the customer when ...

Service Designer Location: Remote, occasional travel a for team days, maybe a few times a month Industry: Technology Consultancy Day Rate: Flexible for the right person IR35 status: Most engagements are Outside IR35 Contract length: This is to join a high calibre consultancy network, so contract lengths can easily … interview process Security clearance: Eligible for SC clearance is ideal Highly desirable: GDS experience This is a brilliant contract opportunity for an experienced Service Designer to join a highly respected consultancy network operating across complex digital transformation programmes. They are scaling their design and product community ...

with potential to extend, operating inside IR35. Security Clearance: eligible for Security Check ('SC Clearance') This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Essential skills/experience required: Accounting qualification Bachelor's degree in computer science … Manage the development and deployment of IT solutions, change and risk management and the interaction between development and support services. Take ownership of technical design decisions throughout the delivery and assist project decision-making around the appropriate way to achieve deployment. Use data to inform planning. Manage complex internal ...

with potential to extend, operating inside IR35. Security Clearance: eligible for Security Check ("SC Clearance") This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Essential skills/experience required: Accounting qualification Bachelor's degree in computer science … Manage the development and deployment of IT solutions, change and risk management and the interaction between development and support services. Take ownership of technical design decisions throughout the delivery and assist project decision-making around the appropriate way to achieve deployment. Use data to inform planning. Manage complex internal ...

Service Lifecycle Manager/IT Service Manager - Permanent - Birmingham (Hybrid) A fantastic opportunity has arisen for an IT Service Lifecycle Manager/IT Service Manager to join our Birmingham based client on a permanent basis. Responsibilities and Duties Lead the service lifecycle to ensure … services are scalable, sustainable, and aligned with business needs. Collaborate with stakeholders to gather requirements and design services that support both operational and strategic goals. Manage and maintain the service portfolio, ensuring accurate, up-to-date information and alignment with organisational priorities. Oversee the release management process, ensuring ...

quality assurance (QA) and testing practices to guarantee high standards in any internally developed solutions. In this leadership position, you will drive user-centric service design and continuous improvement across all IT touchpoints for end users. Acting as the bridge between the IT function, technology delivery teams … Services: Establish and enforce robust QA and testing processes for internally developed services (e.g. AI agents, pro-code applications). Ensure each new service is rigorously tested (functional, performance, security) and meets high reliability standards before and after launch. Introduction of New Technologies: Lead the smooth rollout ...

ITIL Accredited - Umbrella Engagement - EUC Service Delivery/Service Design Experience - 3-6 Months - Design of Service Support Processes. 3 Days per week on site in West London. Must have worked within a Large Fast Paced Environment with multiple business units spread across a wide … location. Start up mentality. Worked in an End User Compute Environment. Designing End to End Service Support Processes. SLAs and OLAs. Remote Access Experience etc. Customer Centric. Incident and Change Management experience! Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse ...

Fully remote Day Rate : £425p/d - Inside IR35 Duration : 3 months (scope for extension) About the Role We're looking for a skilled Service Designer to help shape public services that are user-focused, inclusive, and effective. Working at SFIA Level 4/… part of design activities within multidisciplinary teams, using evidence and empathy to improve service experiences. Key Responsibilities Design and improve end-to-end service journeys using user research and design tools. Create service blueprints, journey maps, and prototypes. Facilitate workshops and engage stakeholders across ...

Service Manager Birmingham – Permanent – Competitive Salary – Hybrid VIQU have partnered with a leading organisation who are seeking an experienced IT Service Manager to lead the design, transition, and continuous improvement of IT services that underpin critical business operations. You’ll drive service excellence across Change, Release … Lifecycle Management, ensuring stability, scalability, and value delivery within an esteemed global enteprise. Key Responsibilities of the IT Service Manager: • Lead the full IT service lifecycle, ensuring new and existing services meet business and technical requirements. • Oversee the service portfolio and ensure alignment with strategic objectives ...

Architect to join a dynamic transformation programme within the financial services sector. This is a pivotal contract role focused on shaping, defining, and governing service architecture across a complex technology and business change landscape. You’ll bring deep experience designing scalable, secure, and cost-effective services—working … intersection of architecture, delivery, and operations to ensure service components are fit for purpose and align with enterprise strategy. 🎯 Duties and Responsibilities Define, design, and deliver client operating models and solution-specific service models Conduct structured client assessments across service-related domains, including ITSM maturity ...

Architect to join a dynamic transformation programme within the financial services sector. This is a pivotal contract role focused on shaping, defining, and governing service architecture across a complex technology and business change landscape. You’ll bring deep experience designing scalable, secure, and cost-effective services—working … intersection of architecture, delivery, and operations to ensure service components are fit for purpose and align with enterprise strategy. 🎯 Duties and Responsibilities Define, design, and deliver client operating models and solution-specific service models Conduct structured client assessments across service-related domains, including ITSM maturity ...

Service Designer Fully Remote (UK-based) £472 per day (Inside IR35) Immediate start - contract until March 2026 We are looking for an experienced Service Designer to support the delivery of complex, user-centred digital services in the UK public sector . This is a fully remote contract role … services in a large, regulated environment. The role requires strong experience working to GDS standards and designing services at scale. Key responsibilities Design and iterate end-to-end services that meet user needs and organisational outcomes Apply the GDS Service Standard across discovery, alpha, beta, and live Produce ...

Service Support LeadHybrid working - 3 days on site£500 - £750 per day (umbrella engagement) Our client, an industry leading national business, is looking to hire a contractor with a background in Service Support/Service Delivery/Service Management. Emphasis will be on Service Design and Colleague Experience and the need to build service support wrap and ensure proper landing of initiatives. The successful candidate will have the ability and experience to focus on colleague experience and understanding service impact. Any experience within a start-up, or the beginning of a post ...

Responsibilities Lead user research activities across Discovery and Alpha. Work collaboratively with Triad consultants, client teams, and partner suppliers. Deliver research that informs service design and technology decisions. Engage with a broad range of users and stakeholders to understand needs and pain points. Translate findings into clear, impactful … Discovery and Alpha experience is essential. Comfortable working in agile, fast-paced environments. Confident presenting research findings to varied audiences. Familiarity with GDS service design standards and accessibility best practices. About Triad Triad is a UK-based consultancy delivering user-centred digital services. We work with public ...

Position Summary As a Senior SOC Engineer, you apply deep technical expertise and leadership to the design, optimisation, and delivery of our security engineering services. You lead complex project work across onboarding, deployment, and service improvement, with a focus on scalable, secure, and efficient SOC infrastructure. … sales engagements and customer communications, while mentoring other engineers and contributing to internal capability development. Essential Roles & Responsibilities Platform Engineering Leadership – You lead the design and delivery of SOC-aligned security solutions, supporting both customer onboarding and continuous improvement of existing environments Lead Customer Deployment & Onboarding – You support ...

within Accenture. We are a fusion of over 40 world-renowned acquisitions (from Fjord and Karmarama to Droga5 and Work & Co) continuing the design studio mentality, both creatively and culturally. We think and create across industry, for brands and businesses inspiring change – our impact is evolving the way people … live, bank, shop, work, and travel. Today, our practices span Commerce, Service, Marketing and Design & Digital Products. And our team is shaped by over 65 of the sharpest creative and strategic minds in the industry, collaborating to accelerate ideas into reality.Underpinning it all is a treasure trove ...

within Accenture. We are a fusion of over 40 world-renowned acquisitions (from Fjord and Karmarama to Droga5 and Work & Co) continuing the design studio mentality, both creatively and culturally. We think and create across industry, for brands and businesses inspiring change – our impact is evolving the way people … live, bank, shop, work, and travel. Today, our practices span Commerce, Service, Marketing and Design & Digital Products. And our team is shaped by over 65 of the sharpest creative and strategic minds in the industry, collaborating to accelerate ideas into reality.Underpinning it all is a treasure trove ...