8 of 8 Service Design Jobs in Edinburgh

Apply: https://www.jobtrain.co.uk/justicedigital/Job/JobDetail JobId=1218Employer: Ministry of JusticeJob summaryThis position is based NationallyJob descriptionLead Service ArchitectLocation: National*Closing Date: 30th SeptemberInterviews: W/C 12th October (subject to change)Grade: G6(MoJ candidates who are on a specialist grade, will … RolePlease note this role requires you to pass Security Check clearance. Please click on the link for details. We’re recruiting for a Lead Service Architect here at Justice Digital, Data and Science to be part of our warm and collaborative Technology Services Delivery (TSD) team.As Lead Service ...

Service Designer: Colleague Experience & CRM Transformation Duration: 6 months, with potential for extension Location: Edinburgh, 2 days per week onsite Role Summary Experienced Service Designer required to support a large-scale transformation programme focused on improving colleague experience, operational processes and CRM-related systems. The successful candidate will … combine strong service design expertise with practical experience across operations, colleague experience and CRM/platform transformation. They will work across complex stakeholder environments to understand current journeys and processes, identify pain points and opportunities, and translate user needs into practical service and system improvements. ...

deeply embedded within our DNA. Invest in us and we’ll invest in you!. Job Description As a Senior Interaction Designer, you will design how users interact with digital services—defining flows, behaviours, and interface patterns that enable intuitive, accessible experiences. Working as part of multidisciplinary teams … will translate user needs and service requirements into clear interaction models, ensuring that services are usable, consistent, and aligned with modern design standards. You will play a key role in bridging design and engineering—ensuring that interactions are not only well designed, but also technically feasible ...

Supplier Management Practice ensures:Suppliers and their performance are managed appropriatelySourcing strategy aligns to HMRC objectivesSupplier relationships are robust, transparent and compliantValue, innovation and service continuity are realisedRisk and dependency are understood and controlledWebinars17th September 15:00 -Head of Supplier Management Pillar - Information Session – Fill in form21st September … across the segmented suppliers are managed with both teams working collaboratively with the customer at the heart. Collaboration required with wider CDIO stakeholders, Including Service/Product/Platform Owners, Commercial, Finance Business Partners and Business Units to clarify roles, responsibilities and ownership across your contracts.Ensure relationships are managed ...

user stories and acceptance criteria Support product delivery teams in an Agile environment Translate complex business needs into clear and actionable requirements Contribute to service design and continuous improvement activities Essential Skills & Experience Proven experience as a Business Analyst within the public sector Strong requirements gathering and stakeholder ...

strong background in discovery techniques - requirements gathering, user journeys, process flows A proven background in product/services outcomes either as a Product Owner, Service Designer, Product Analyst, Digital Consultant or Business Analyst Worked in directing and leading AI Activities A strong background in analysis and working across multiple ...

Lloyds Bank plc in Edinburgh is seeking a Service Designer on a 12‐month fixed-term contract. The role is full-time with hybrid working, requiring regular presence at office sites as per the Flexibility Works policy. You will work in agile teams to uncover priorities, visualise outcomes, define ...

Pontoon is seeking a hands-on Service Designer to join a large-scale transformation programme focused on improving colleague experience, operational processes and CRM-related systems in Edinburgh. The role combines design delivery with practical change management across multi-stakeholder teams. You will map journeys, identify pain points … translate user needs into actionable service and system improvements, supporting CRM and platform changes while enabling training and adoption. #J-18808-Ljbffr ...