2 of 2 Service Design Jobs in Kent

role: acts as the critical gatekeeper between software development and live production. This role ensures that when a project team builds a new digital service or makes a major upgrade, it doesn't break existing infrastructure and is actually supportable on day one. The core purpose is to translate … acts as the critical gatekeeper between software development and live production. This role ensures that when a project team builds a new digital service or makes a major upgrade, it doesn't break existing infrastructure and is actually supportable on day one. The core purpose is to translate high ...

stabilit &reliability of the LOR's technology ecosystem. A direct, measurable impact on the company's bottom line: finance, employee productivity&risk mitigation. T Service Operations & Support Log, categorize, and prioritize incoming technical support tickets within the ITSM platform (ServiceNow), Provision new user accounts, modify system permissions, and configure … weekly Change Advisory Board (CAB) meetings, Perform baseline Post-Implementation Reviews (PIRs) on completed software releases to evaluate implementation accuracy and document lessons learned, service Design & Transition Update the central service catalogue to accurately reflect newly launched or decommissioned technology products, Asset Knowledge & Reporting Compile weekly operational ...