14 of 14 Service Design Jobs in Northern Ireland

make your mark? Join us and be part of something bigger. MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS As an experienced Service Designer (Consultant) at Kainos, you will be responsible for delivering end‐to‐end, efficient, and consistent service experiences. You will be an advocate … needs‐based design, design research, design thinking and service design, and are passionate about guiding others in these principles. You may also manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development. ...

Department: SRG Governance Service Delivery Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems … sdeeply embedded within our DNA. Invest in us andwe’llinvest in you!. Job Description We are looking for a highly skilled and dynamic Service Transition Project Manager to join our team. In this role, you will be responsible for the end-to-end delivery of projects and transition ...

those who display and foster them,itsdeeply embedded within our DNA. Invest in us andwellinvest in you!. Job Description Role Overview As a Service Delivery Manager , you will be responsible for managing client relationships and ensuring the successful delivery of services. You will collaborate closely with customers … wider Service Delivery team, and Technical Consultants to deliver high-quality outcomes and drive customer satisfaction. Roles & Responsibilities Service Reporting:Produce both customer and internal service reporting. Service Reviews:Conduct regular reviews with customers. Customer Management:Handle escalations, issues, problems, and requirements. Financial Management:Oversee invoicing ...

them, it's deeply embedded within our DNA. Invest in us and we'll invest in you!. Job Description Role Overview As a Service Delivery Manager , you will be responsible for managing client relationships and ensuring the successful delivery of services. You will collaborate closely with customers … wider Service Delivery team, and Technical Consultants to deliver high-quality outcomes and drive customer satisfaction. Roles & Responsibilities Service Reporting: Produce both customer and internal service reporting. Service Reviews: Conduct regular reviews with customers. Customer Management: Handle escalations, issues, problems, and requirements. Financial Management: Oversee invoicing ...

Supplier Management Practice ensures:Suppliers and their performance are managed appropriatelySourcing strategy aligns to HMRC objectivesSupplier relationships are robust, transparent and compliantValue, innovation and service continuity are realisedRisk and dependency are understood and controlledWebinars17th September 15:00 -Head of Supplier Management Pillar - Information Session – Fill in form21st September … across the segmented suppliers are managed with both teams working collaboratively with the customer at the heart. Collaboration required with wider CDIO stakeholders, Including Service/Product/Platform Owners, Commercial, Finance Business Partners and Business Units to clarify roles, responsibilities and ownership across your contracts.Ensure relationships are managed ...

passionate about putting people first, obsessed with crafting digital experiences that genuinely make life easier, and excited by the idea that great design can elevate the everyday moments of someone's working world, then this is the role for you. The Role As a UX/Product Research & Strategy … translate those insights into a clear, compelling experience strategy. Responsibilities Take direct ownership of defining and evolving the experience north star – working with product, design, and business leadership to articulate a clear, evidence-based vision for where the experience needs to go and why Lead the development ...

advise CIOs, and the broader enterprise, to define the strategy to transform their organisations for the digital age.Tech & Cloud Op Model Transformation: We design operating models to help clients leverage digital and cloud technologies, along with the roadmap to get there. This includes advising technology leadership on future workforce … retaining Tech talent.Service & Product Effectiveness: We transform the ‘back office’ technology operations to enable the transition to product ways of working, next gen service management and DevOps.IT M&A: We provide full lifecycle support from solution design and transformation strategy through to cutover and transition for Mergers, Divestments ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer‐centric service design, and agile engineering practices to accelerate innovation in a tech‐driven world. Join our Digital & Data team working alongside product, design … Zachmann, MODAF Agile methodologies: SAFe, Scrum, Kanban Modeling tools: UML, ArchiMate, Ardoq What you can expect 🌱 Create and assure key architecture artefacts (e.g., Key Design Decision, Technical Options Paper, High Level Design) Collaborate closely with Engineering teams, often taking a lead SME role to define vision and establish ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer‐centric service design, and agile engineering practices to accelerate innovation in a tech‐driven world. Why consider joining our Digital & Data community? Join our Digital … Data team working alongside product, design and a wide range of other experts and cross‐disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust‐based, inclusive environment that values excellence, innovation, and curiosity. You have the option ...

with our clients to maximise policy impact on vital funds, minimise risk, optimise citizen experience, and drive efficiency. We support our clients from programme design, through to operational delivery, embedding effective controls throughout to safeguard funds. Our team is made up of talented professionals who value curiosity, innovation … hybrid working. Join us to create an exceptional experience for yourself and help build a better working world for everyone. Your Key Responsibilities Programme design and development Advise clients on the design of government grant and funding programmes, demonstrating strong business acumen and insight. Develop comprehensive operating models ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer‐centric service design, and agile engineering practices to accelerate innovation in a tech‐driven world. Join our Digital & Data team working alongside product, design ...

user stories and acceptance criteria Support product delivery teams in an Agile environment Translate complex business needs into clear and actionable requirements Contribute to service design and continuous improvement activities Essential Skills & Experience Proven experience as a Business Analyst within the public sector Strong requirements gathering and stakeholder ...

something bigger. MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: As an experience UX Designer (Consultant) at our client, you will deliver intuitive service experiences based on user needs and design principles. You will be passionate about needs-based design and an advocate for design thinking and service design. Youll manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development. You will be part of and supported by our growing Experience Design capability creating exemplary digital services. We are supportive ...

leading digital services company in Northern Ireland seeks an experienced Service Designer (Consultant) to deliver efficient service experiences. The role involves coaching junior team members and applying user-centred design principles. Candidates should have a strong background in needs-based design, stakeholder management, and the ability … create experience maps and service blueprints. This opportunity offers a collaborative environment focused on innovative solutions and user impact. #J-18808-Ljbffr ...