1 to 25 of 491 Service Design Jobs in the UK

Overview Mayfair IT is supporting CGI on a major UK Government digital transformation programme. We are seeking an experienced Service Designer to help improve end-to-end services focused on fraud prevention, detection and compliance. You will work across multidisciplinary teams to understand user needs, map complex service journeys and design effective, accessible and secure services that help government identify and respond to fraudulent activity. This is an end-to-end service design role, combining user-centred design, operational process improvement and digital service delivery. It is not solely a UX/ ...

Lead Service Designer GDS Service Design/Service Strategy/Blueprinting/Design Leadership/GDS Hybrid - 2 days in office p/w - choice of UK wide offices including London, Birmingham, Manchester, Leeds and Glasgow £80,000 - £85,000 DOE + Training and Benefits … service designer senior stakeholders turn to when a transformation gets complex? This Lead Service Designer role combines strategic leadership with hands-on craft, shaping end-to-end future state services that are human-centred, data-informed and AI-ready. You'll join a growing Experience Design team ...

# Senior Service Designer (SC Cleared) - Senior Consultant - AI & Digital FactoryGlasgow, London, Manchester, Newcastle Bank HouseApply for this job* Permanent* Experienced Professionals* Strategy & Transformation* ID 517386-en\_GB##At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely … tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.## **AS A SENIOR SERVICE DESIGNER YOU WILL*** Lead workstreams through the end-to-end service design process to design and develop innovative products and services from ...

Senior Service Designer About the Opportunity Our client is a leading transformation and digital consultancy that helps organisations solve complex challenges through the combination of strategy, design, technology, data and innovation. This is an opportunity to join a growing digital and transformation practice, working on large-scale public … sector programmes that deliver meaningful outcomes for users. You'll collaborate with multidisciplinary teams to design and improve services that are accessible, inclusive and centred around user needs. The Role As a Senior Service Designer, you will lead service design workstreams from discovery through to delivery ...

Service Design Consultant - Start in Jan 2027. Hybrid - £500/day outside IR35. Are you an experienced Service Design Lead who thrives on transforming complex service requirements into scalable, production-ready operating models? Bullet Points Contract Up to £500/day (outside IR35) Central London … days on-site per week) Full Job Description This is an exciting opportunity to play a pivotal role in a major service transformation programme. You'll work at the intersection of technology, operations, and business functions, taking ownership of designing robust, operationally-ready services that support innovative new products. ...

Please note this role is 3 days on site per week at any of these locations Manchester/Leeds/Sheffield/Birmingham Lead service design activity for complex, user-centred digital services, ensuring that services meet user needs, business objectives and government service standards. The role … will drive end-to-end service design across multidisciplinary teams, helping to identify opportunities for service improvement, reduce complexity and deliver measurable outcomes for citizens and colleagues. The post holder will provide service design expertise, facilitate collaborative design activities and support strategic decision-making ...

Profile Summary Reporting to the Head of Engineering, this senior role leads the operational management, service design, governance and delivery of Chaucer’s Cloud Microsoft 365 intelligent services function. It shapes the overall direction and evolution of M365 services and is accountable for the Power Platform estate, Microsoft … Copilot, Copilot Studio, the company Standard Operating Environment (SOE), and the reliable delivery and continuous improvement of M365 platform services. The role requires a service-focused technology leader who combines M365 platform ownership, service design, operational control, engineering oversight and stakeholder engagement. It leads the development ...

Service Design Consultant Department: Technical Operations Employment Type: Permanent Location: Multiple Locations Compensation: £50,000/year Description Service Design Consultant Location: Hybrid, from our Shoreham, Exeter, Birmingham or Manchester offices Salary: Up to £50,000 Introduction Focus Group is a £300m-revenue, 1,500-person … sized enterprise) customers. As we continue to expand our portfolio and make strategic acquisitions, we’re committed to setting new industry standards in managed service excellence and redefining what world‐class technical support means. As Service Design Consultant, you’ll support our Service Design Architect ...

# Service Designer (SC Eligible) - Consultant - AI & Digital FactoryGlasgow, London, Manchester, Newcastle Bank HouseApply for this job* Permanent* Experienced Professionals* Strategy & Transformation* ID 517382-en\_GB##At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients … today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.## **AS A SERVICE DESIGNER YOU WILL*** Support our clients through the end-to-end service design process to design and develop innovative products ...

Graduate Trainee - Service Design and Digital Adoption (User Experience) Grade: E, F, G Contract: 2 years fixed term position as part of the NYC graduate programme Hours: Full time, 37 hours per week Grade F (scp 9 £28,153) for 6-12 months, and Grade … problems, improving user experiences and helping organisations deliver simpler, more effective services? Would you like to develop your skills in user research, accessibility and service design whilst helping shape the future of public services in North Yorkshire? If the answer is yes, then we want to hear from ...

deeply embedded within our DNA. Invest in us and we'll invest in you!. Job Description We are looking for an experienced Senior Service Designer to work within a multidisciplinary team delivering complex digital services for a UK public sector client. You will lead service design activity across the service lifecycle, working from Discovery and Alpha through Beta and Live , depending on the assignment. You will help teams understand complex service landscapes, identify user and organisational needs, and design coherent end-to-end services across digital and non-digital channels. Working alongside ...

Service Designer GDS Service Design/User Research/Prototyping/Accessibility/GDS Hybrid - 2 days in office p/w - choice of UK wide offices including London, Birmingham, Manchester, Leeds and Glasgow £70,000 - £75,000 DOE + Training and Benefits Do you want your … work to change how people experience public services across the UK? This Service Designer role puts you at the heart of government digital delivery, from evaluating live services to shaping what gets built next. You'll join a growing Experience Design team within a large global technology consultancy ...

Service Designer GDS Service Design/User Research/Prototyping/Accessibility/GDS Hybrid - 2 days in office p/w - choice of UK wide offices including London, Birmingham, Manchester, Leeds and Glasgow £70,000 - £75,000 DOE + Training and Benefits Do you want your … work to change how people experience public services across the UK? This Service Designer role puts you at the heart of government digital delivery, from evaluating live services to shaping what gets built next. You'll join a growing Experience Design team within a large global technology consultancy ...

person at least once per week and potentially more frequently where project activity, workshops or stakeholder engagement requires it. The role; As a Lead Service Designer, you'll take a central role in shaping complex public services, helping organisations understand how their services work today and defining how they … should work in the future. What You'll Do Lead service design activity across complex public-sector services, working from Discovery through Alpha, Beta and Live. Understand and map complex end-to-end services across user-facing and internal processes. Create clear service design artefacts including ...

Service Design - ITIL - ServiceNow - government - 12 month contract - SC Clearance - Remote first with ad hoc onsite travel I have an immediate contract opportunity for an experienced Service Design Manager to join a busy Service Design & Transition team with our government client. The role will … candidates with active SC clearance will be preferred. What you'll focus on Designing and documenting new IT services that align with ITIL-based service management. Embedding service design principles and standards into projects from early stages through to transition. Ensuring every new or changed service ...

Service Management Architect - London - Hybrid Working Service Management Architect with excellent experience in service architecture, service design, and service transition is required by a leading law firm in central London. If you have experience in ITIL and TOGAF then this would be a bonus … essential This Service Management Architect role is a brand new position, to work in an immature architecture environment and bring it to the level needed. You will have huge scope in this role, so a great time to join. This role will start off as operational governance and progress ...

Head of Digital Design (14m FTC - Maternity Cover) Department: Product Employment Type: Full Time Location: London Reporting To: VP of Product Compensation: £80,000 - £90,000/year Description Job Title: Head of Digital Design (14m Fixed Term Contract - Maternity Cover) Salary: £80,000 - £90,000 + Bonus … improve the customer experience. What You’ll Bring: Digital Design Leadership Experience - 5+ years' experience across Product Design, UX Design and ServiceDesign At least 2 years' experience leading and developing a design team Proven experience setting design direction and delivering customer‐centred digital experiences. ...

office attendance Contract: 12 months Rate: Up to £650 per day Inside IR35 Clearance: Active SC clearance required We are looking for an experienced Service Design & Transition Manager to join a large, complex organisation, supporting the design and transition of new and changed IT services into live … operation. The successful candidate will have a strong background in IT Service Management (ITSM) and proven experience of Service Design and Service Transition. You will ensure new services are supportable, operationally ready and transitioned into live service in a safe and structured manner. Key Responsibilities ...

Service Designer BPSS Eligible Up to £470/day Inside IR35 Worthing or Telford (Hybrid) Location: Worthing or Telford (2 days onsite per week) Rate: Up to £470 per day (Inside IR35) Contract Length: 6 months Clearance: BPSS eligible required We're looking for an experienced Service Designer … Working within a multidisciplinary team, you'll collaborate closely with user researchers, interaction designers, content designers, performance analysts, developers, policy specialists and stakeholders to design end-to-end services that deliver measurable outcomes for users and the organisation. What you'll be doing Leading service design activities ...

Service Designer | BPSS Eligible | Up to £470/day Inside IR35 | Worthing or Telford (Hybrid) Location: Worthing or Telford (2 days onsite per week) Rate: Up to £470 per day (Inside IR35) Contract Length: 6 months Clearance: BPSS eligible required We're looking for an experienced Service Designer … Working within a multidisciplinary team, you'll collaborate closely with user researchers, interaction designers, content designers, performance analysts, developers, policy specialists and stakeholders to design end-to-end services that deliver measurable outcomes for users and the organisation. What you'll be doing Leading service design activities ...

globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Job Description Lead Designers are senior practitioners and design leaders who shape and direct complex digital products and services from discovery through to delivery. You will set design direction, lead multidisciplinary design … will work across a variety of projects, clients and sectors, leading challenging and innovative programmes of work. You will scope projects, formulate and articulate design strategy, develop and implement new processes. You will lead all design aspects of our work, ensuring it is robust, progressive and commercially strong. ...

Senior Service Designer (SC Cleared) £450 per day (Outside IR35) Hybrid Working Active SC Clearance Required We're supporting a major public sector digital transformation programme and are looking for an experienced Senior Service Designer to join a multidisciplinary team delivering meaningful improvements to a high-volume citizen … complex end-to-end user journeys, helping to shape services that have a genuine impact on thousands of users. You'll work across interconnected service areas, collaborating with researchers, delivery teams and stakeholders to ensure a seamless and user-centred experience. The contract offers an initial term through ...

Senior Service Designer (SC Cleared) £450 per day (Outside IR35) | Hybrid Working | Active SC Clearance Required We're supporting a major public sector digital transformation programme and are looking for an experienced Senior Service Designer to join a multidisciplinary team delivering meaningful improvements to a high-volume citizen … complex end-to-end user journeys, helping to shape services that have a genuine impact on thousands of users. You'll work across interconnected service areas, collaborating with researchers, delivery teams and stakeholders to ensure a seamless and user-centred experience. The contract offers an initial term through ...

Service Manager Location: Coventry (Hybrid Working Available) Salary: £55,000 - £65,000 Job Type: Full-time, Permanent About the Role We are looking for an experienced and customer-focused IT Service Manager to take ownership of the performance, governance, and continual improvement of our IT services. This … pivotal leadership role responsible for ensuring the delivery of high-quality, business-critical IT services while managing and developing the Service Desk function as the single point of contact for incidents and service requests. Working closely with senior business and technology stakeholders, you will translate business priorities into ...

Location : This is a remote role, offering the flexibility to work virtually from anywhere within the UK. Contract Type : Permanent The Opportunity As a Service Architect, you will design and develop IT services that meet and exceed customer and business expectations. You will be involved throughout the entire … service lifecycle—from early strategy through design, transition, operation, and continuous improvement—ensuring services align with business goals and requirements. This includes defining service standards, policies, processes, and architectures that guide implementation and operation of the services, while optimising the customer experience and service value. ...