1 to 25 of 27 Service Design Jobs in the Thames Valley

Lead Service Designer Location: London, UK| Discipline: Service Design About Designit & Wipro Designit, Wipro's experience, innovation, and design business, works at the intersection of creativity, technology, and strategy to help ambitious organisations grow and transform. We take a holistic view of how services work — connecting … only meaningful for users, but operationally sound and commercially viable for the organisations behind them. The Opportunity We're looking for a Lead Service Designer to join our London studio and play a central role in shaping how services are designed and delivered for our clients. This ...

Senior Service Design Manager London, hybrid We’re hiring a Senior Service Design Manager to lead meaningful, complex transformation projects within a large, global professional services organisation. Sitting within a growing internal digital experience and design function, this role will work across strategic initiatives spanning … business service transformation, digital culture and enablement, GenAI experimentation, internal platforms, technology adoption and client facing service innovation. This is a highly hands on role, combining service design, user research, insight generation, prototyping and strategic thinking. You’ll work closely with senior stakeholders, technology and development ...

Echo Talent is seeking a Senior Service Design Manager to lead complex transformation projects within a global professional services organisation. You will drive discovery, research and service design across digital, data, AI and business transformation efforts, shaping strategy and investments with senior stakeholders. You will combine … hands-on service design, user research, prototyping and strategic thinking to turn insights into practical services. #J-18808-Ljbffr ...

Service Designer - Unified Communications Location: Berkshire, Hybrid Contract: 3-6 Months Rate: £475 Outside IR35 We are seeking an experienced Service Designer with a strong background in Unified Communications and Telecommunications to support the design, optimisation and enhancement of UC services and customer experiences. Working closely with … business and technical stakeholders, you will define service requirements, facilitate discovery workshops, map end-to-end processes, and design scalable service models across voice, collaboration and communications platforms. Essential Experience Proven Service Design experience within a Telecommunications environment Strong Unified Communications experience, ideally including RingCentral. ...

Designit, London is seeking a Senior Service Designer to lead end-to-end service design across discovery, definition, and delivery. You’ll map ecosystems, translate research into future-state journeys, and collaborate with researchers, experience designers, and engineers to deliver measurable outcomes. You’ll apply systems thinking ...

towards delivering meaningful outcomes for customers, colleagues and regulators. At the heart of the role is creating a simpler, more consistent and customer-focused service through smarter digital channels, increased self-service, improved visibility and communication, and more effective ways of working. Own the transformation vision for Project … week Based in Reading What you should bring to the role Proven transformation leadership , delivering customer-focused programmes that improve processes, systems and overall service delivery. Strong Salesforce experience , with the ability to shape requirements, redesign processes and ensure solutions deliver real business and customer value. Experienced in regulated ...

Responsibilities Discovery Planning and Leadership Plan and lead client technology discovery engagements. Define the objectives, scope, stakeholders, agenda and expected outputs for discovery sessions. Design and facilitate workshops involving business leaders, technology teams, operational stakeholders, security specialists, product teams and third-party suppliers. Establish a structured discovery approach appropriate … target-state architecture views. Develop context diagrams, ecosystem maps, application landscapes, integration maps and data-flow diagrams. Define high-level architecture principles and design considerations. Identify potential technology options and assess their relative advantages, risks and constraints. Develop transition architectures and phased transformation approaches. Ensure recommendations consider business, data ...

Involved Solutions is seeking an experienced NOC Service Design Specialist to support a critical government client in Milton Keynes. The role designs and transitions services into a 24x7 NOC, aligning with ITIL and ITSM best practice. You will define the service operating model, develop SDPs, outline …/3rd line requirements, and collaborate with stakeholders to translate business needs into robust service designs. SC clearance is essential; DV clearance desirable. #J-18808-Ljbffr ...

Analyst to join a growing digital delivery function. This is an opportunity to play a key role in shaping and delivering complex digital and service transformation initiatives, working across the full delivery lifecycle from discovery and requirements gathering through to implementation, adoption, and continuous improvement. You'll work … user needs and measurable business outcomes. Role Overview As a Senior Business Analyst , you will lead business analysis activities across the entire product and service lifecycle, helping teams understand problems, define solutions, and deliver meaningful outcomes. You will work closely with stakeholders across business, product, architecture, engineering, user-centred ...

processes, performance measures and risk management practices. Collaborate with procurement and commercial teams on supplier lifecycle management. Drive continuous improvement and identify opportunities for service innovation. Essential Skills & Experience Proven experience as a Product Manager or Senior Product Manager. Strong ServiceNow product knowledge and practical experience. Experience delivering … managing IT services and technology products. Experience working with third-party suppliers and managing vendor relationships. Understanding of service design across the full service lifecycle. Broad technical knowledge and the ability to communicate effectively with technical teams. Strong stakeholder management and influencing skills. Experience operating within structured ...

Description Exp- 5+ Years Location- UK Role Purpose: The Project Manager is responsible for the successful planning, execution, and oversight of a complex digital service delivery programme. This role ensures that strategic goals, delivery milestones, and stakeholder expectations are met through robust governance, effective risk management, and strong collaboration … with delivery and product teams. Requirements Key Responsibilities: Lead the end-to-end management of a multi-phase digital service programme, from inception through to final delivery and transition. Establish appropriate governance frameworks to monitor performance, outcomes, and conformance to policy or regulatory standards. Chair project boards or steering ...

Cleared) Exp- 5+ Years Location- UK Role Purpose: The Project Manager is responsible for the successful planning, execution, and oversight of a complex digital service delivery programme. This role ensures that strategic goals, delivery milestones, and stakeholder expectations are met through robust governance, effective risk management, and strong collaboration … with delivery and product teams. Requirements Requirements Key Responsibilities: Lead the end-to-end management of a multi-phase digital service programme, from inception through to final delivery and transition. Establish appropriate governance frameworks to monitor performance, outcomes, and conformance to policy or regulatory standards. Chair project boards ...

improve user experience. Establish a continuous improvement backlog and delivery roadmap. Introduce measurable performance indicators to assess process effectiveness. Portfolio Assessment & Decision Support Design and implement frameworks for portfolio assessment that support governance and investment management. Develop mechanisms that provide insights into demand, supplier utilisation, and performance metrics. Embed … areas for intervention. Translate complex data into actionable recommendations for senior stakeholders. Automation & Digital Transformation Identify manual processes ripe for automation and lead the design of workflow automation solutions. Collaborate with digital and technology teams to embed automation in core VMO processes. Advocate for data-driven and digital-first ...

improve user experience. Establish a continuous improvement backlog and delivery roadmap. Introduce measurable performance indicators to assess process effectiveness. Portfolio Assessment & Decision Support Design and implement frameworks for portfolio assessment that support governance and investment management. Develop mechanisms that provide insights into demand, supplier utilisation, and performance metrics. Embed … areas for intervention. Translate complex data into actionable recommendations for senior stakeholders. Automation & Digital Transformation Identify manual processes ripe for automation and lead the design of workflow automation solutions. Collaborate with digital and technology teams to embed automation in core VMO processes. Advocate for data-driven and digital-first ...

improve user experience. Establish a continuous improvement backlog and delivery roadmap. Introduce measurable performance indicators to assess process effectiveness. Portfolio Assessment & Decision Support Design and implement frameworks for portfolio assessment that support governance and investment management. Develop mechanisms that provide insights into demand, supplier utilisation, and performance metrics. Embed … areas for intervention. Translate complex data into actionable recommendations for senior stakeholders. Automation & Digital Transformation Identify manual processes ripe for automation and lead the design of workflow automation solutions. Collaborate with digital and technology teams to embed automation in core VMO processes. Advocate for data-driven and digital-first ...

improve user experience. Establish a continuous improvement backlog and delivery roadmap. Introduce measurable performance indicators to assess process effectiveness. Portfolio Assessment & Decision Support Design and implement frameworks for portfolio assessment that support governance and investment management. Develop mechanisms that provide insights into demand, supplier utilisation, and performance metrics. Embed … areas for intervention. Translate complex data into actionable recommendations for senior stakeholders. Automation & Digital Transformation Identify manual processes ripe for automation and lead the design of workflow automation solutions. Collaborate with digital and technology teams to embed automation in core VMO processes. Advocate for data-driven and digital-first ...

improve user experience. Establish a continuous improvement backlog and delivery roadmap. Introduce measurable performance indicators to assess process effectiveness. Portfolio Assessment & Decision Support Design and implement frameworks for portfolio assessment that support governance and investment management. Develop mechanisms that provide insights into demand, supplier utilisation, and performance metrics. Embed … areas for intervention. Translate complex data into actionable recommendations for senior stakeholders. Automation & Digital Transformation Identify manual processes ripe for automation and lead the design of workflow automation solutions. Collaborate with digital and technology teams to embed automation in core VMO processes. Advocate for data‐driven and digital‐first ...

user stories and acceptance criteria Support product delivery teams in an Agile environment Translate complex business needs into clear and actionable requirements Contribute to service design and continuous improvement activities Essential Skills & Experience Proven experience as a Business Analyst within the public sector Strong requirements gathering and stakeholder ...

Interactive seeks a Mid-Weight UX/Product Designer in the UK to design intuitive, accessible digital products. You will work in cross-functional teams, from discovery to delivery, shaping journeys and prototypes with a focus on user needs and business goals. You'll apply service-design ...

that makes us all so proud: * Helping law enforcement with secure intelligence systems that keep the UK safe * Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting * Assisting the British government department that is responsible for the safety of consumer products, with systems … change will be key to your success. Key Responsibilities: Accountable for end-to-end technical delivery of government projects, ensuring compliance with the GDS Service Standard, leading service assessments, and managing supplier performance. Motivate, coach, and support teams of 5-10, nurturing talent and cultivating a collaborative, high ...

Oversee domain-level data governance, ensuring compliance with data integrity, access, retention, and interoperability standards-especially across UK-US systems. Ensure robust governance across service design, testing, and transition, guaranteeing that digital services are fit for purpose and meet stakeholder expectations. Ensure domain delivery activities are integrated with … multiple business domains. Experience with structured delivery frameworks (e.g., portfolio management, architecture governance, agile/waterfall delivery models). Deep understanding of capability-led design and operating model transformation. Strong stakeholder engagement and relationship management skills across business and technical functions. Excellent communication and influencing abilities. Work hard ...

international payments platform, working within the Corporate Payments division. As a C# Software Engineer you'll own features end-to-end, from API and service design through to frontend delivery and production including designing and developing scalable backend services and APIs using C# .Net, building customer facing features … backend and the Vue.js frontend. As a senior team member, you'll own architecture and technical decisions within your domain, collaborate closely with Product, Design and Compliance to take features from idea to production and improve reliability, observability, testing and production performance, modernising legacy services and contributing to wider ...

turn complex IoT data into reliable, usable product capabilities Build and evolve APIs, services, and data models that support real-time tracking at scale Design and implement user interfaces where clarity and usability are critical, without being limited to front-end concerns Collaborate directly with customers to understand operational … frontend, backend, and data layers to keep the platform robust, scalable, and maintainable Make pragmatic backend changes where needed — improving performance, data access, or service design Write production-ready code with strong testing, monitoring, and error handling Participate in architectural decisions, balancing speed of delivery with long-term ...

culture of collaboration and continuous improvement. Key Responsibilities Accountable for end‐to‐end technical delivery of government projects, ensuring compliance with the GDS Service Standard, leading service assessments, and managing supplier performance. Motivate, coach, and support teams of 5‐10, nurturing talent and cultivating a collaborative, high‐performing … environment. Foster strong, transparent relationships with stakeholders at all levels, ensuring continuous alignment and shared goals. Encourage and lead the design and implementation of forward‐thinking solutions that drive customer and business impact. Proactively identify, assess, and manage risks and issues, maintaining delivery momentum and safeguarding outcomes. Use sound ...

Service Designer - Unified Communications Location: Berkshire, Hybrid Contract: 3-6 Months Rate: £475 Outside IR35 We are seeking an experienced Service Designer with a strong background in Unified Communications and Telecommunications to support the design, optimisation and enhancement of UC services and customer experiences click apply ...