6 of 6 Service Design Jobs in the Thames Valley

Service Design and Transformation Manager Design services. Deliver change. Enable better network outcomes. The Service Design and Transformation Manage r plays a key role within MBNL’s Operational Services directorate, responsible for designing and delivering changes to the Shared Operations service that underpins network … performance for EE/BT and Three. Working across MBNL and shareholder organisations, this role ensures that evolving service requirements are translated into clear, effective, and deliverable service designs enabling consistent, high‐quality operational performance. Why this role matters The Shared Operations service is critical to maintaining ...

Senior/Principal Service Management Consultant (Contract) Location: Dublin, Ireland (Onsite) Contract Duration: 3- 6 months, starting 1 st July 2026, with potential extension Day Rate: 500–600 per day (depending on experience) Contract Type: Full-time Contract About the Opportunity We are seeking an experienced Senior/Principal … Service Management Consultant to support a major service transformation programme within a complex enterprise environment. This is an excellent opportunity for a seasoned consultant with expertise in organisational transformation, service management operating models, and stakeholder engagement. The successful candidate will play a key role in establishing ...

Title: Technology Service Design Lead/Expert Role Overview We are seeking an experienced Technology Service Design Expert to lead the development, documentation, and implementation of service design frameworks within a complex, government-facing environment. The role will focus on establishing and embedding service design principles and models, xkybehq ensuring alignment with client expectations and s Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. Please click on the apply button to read ...

Head of IT Service Management £600 day rate (Inside IR35), Hybrid Working Parity is delighted to partner with our client; a public sector organisation, who are looking to recruit an experienced to lead and shape the strategic direction of IT Service Management across a complex and high-profile … environment. You will be responsible for defining the vision, governance, and continuous improvement of service management practices, ensuring services are delivered effectively, consistently, and in alignment with organisational and customer requirements. This is a senior leadership role requiring strong stakeholder engagement, operational oversight, and a proven track record ...

recommendations to support decision-making, investment planning, and risk management. Translate customer needs into product requirements, identifying opportunities for new capabilities, enhancements, and service improvements. Work closely with technical teams to ensure solutions are fit for purpose and aligned with strategic objectives. Lead supplier engagement and relationship management, ensuring … critical service providers deliver against agreed performance, compliance, and commercial objectives. Establish and maintain effective supplier governance frameworks, proactively managing performance, risks, issues, and dependencies. Collaborate with Procurement teams throughout the supplier lifecycle, including onboarding, contract management, renewals, performance assurance, and commercial alignment. Operate within established governance frameworks, contributing ...

multi-team and multi-vendor environments. You will combine hands-on engineering expertise with strategic leadership, ensuring SRE practices are embedded across the full service lifecycle-from design through to production operations. As the SRE Technical Lead, you will: Define and implement SRE strategy, standards, and best practices … including SLAs, SLOs, and error budgets Embed reliability principles into platform and service design from the outset Lead key SRE practices such as reliability reviews, operational readiness, and toil reduction Drive automation across monitoring, incident response, and remediation Act as the technical escalation point for major incidents ...