13 of 13 Service Design Jobs in the City of London

Role As a Senior Service Designer at TCS Interactive, you will be a key contributor within the product design organisation, responsible for shaping, delivering, and continuously improving end‐to‐end service experiences across complex digital and organisational ecosystems. You will work in close partnership with Product Design Leads, UX/UI Designers, Researchers, Product Managers, Engineers, and wider business stakeholders to design services from early discovery through to delivery and optimisation. This role goes beyond execution; you will be expected to influence design direction, champion service design as a strategic capability ...

Lead Service & Product Designer/Product Owner- Tech Start Up SaaS Platform | Service Design | Product Design | User Research Contract : 6 Month sRate : £800 per day (Outside IR35 )Location : London (Hybrid – 2 days per week ) We're working with a fast-growing technology business building a data … driven SaaS platform that enables organisations to securely access, manage, and derive value from complex datasets at scal e.As a Lead Service & Product Designer, you'll play a pivotal role in shaping both the customer experience and the underlying service ecosystem. Working across product strategy, user research, service ...

About Designit & Wipro Designit, Wipro's experience, innovation, and design business, works at the intersection of creativity, technology, and strategy to help ambitious organisations grow and transform. We take a holistic view of how services work - connecting people, processes, and technology to create experiences that are not only meaningful … experiences that are grounded in user insight and connected to measurable business outcomes. As an Intermediate-level Experience Designer, you will deliver high-quality design work with increasing independence, collaborate confidently within multi-disciplinary teams, and contribute to the creative ambition of every project you touch. You will ...

Service Design & Introduction Lead - Financial services - Up to £892 p/d inside IR35 via Umbrella My client within the banking sector is currently seeking for an IT Service Design and Introduction Lead. Knowledge & Skills Proven experience in Service Design and Transition within … regulated financial services environment. An understanding of ECB regulatory frameworks, particularly in the context of operational resilience and service management. Experience supporting large-scale transformation programmes, ideally within a Tier 1 banking context. Deep knowledge of ITIL v4 service management frameworks. Excellent stakeholder management and communication skills, with ...

make a significant impact in the public sector? Our client, a forward-thinking organisation, is seeking two dynamic Lead Cloud Engineers to spearhead the design, delivery, and optimisation of their cloud infrastructure. If you are passionate about leveraging cloud technology to enhance public services, we want to hear from … Your Role: As a Lead Cloud Engineer, you will be at the forefront of cloud service design and delivery, ensuring secure and high-performing applications. Your key responsibilities will include: Design & Delivery: Lead the design of robust cloud infrastructures across multi-cloud platforms (AWS and Google ...

Python . Proficiency in testing tools and frameworks like Selenium, Postman and Cucumber . Able to produce clear Unified Modelling Language (UML) diagrams and service design artifacts Background in software engineering is very desirable. Ability to balance speed of delivery with maintainability, security, and operational excellence. Expertise … Deliverables: Responsibilities but not limited to: Develop and maintain infrastructure-as-code (IaC) solutions using Terraform, and robust software solutions in Go and Python. Design, implement, and execute comprehensive testing strategies utilising tools and frameworks such as Selenium, Postman, and Cucumber, and produce clear Unified Modelling Language (UML) diagrams ...

autonomy to influence outcomes from discovery through to live services. What you’ll be doing as a Senior User Researcher Lead and design qualitative and quantitative user research across complex digital services Plan and run discovery, generative and evaluative research Embed user-centred and inclusive research practices Translate research … insight into clear, actionable recommendations for design and delivery Advocate for accessibility, assisted digital and inclusive design approaches Work closely with designers, product managers and engineers to shape service direction Build strong client relationships Manage, mentor and support other user researchers Contribute to research standards, capability building ...

with business stakeholders to gather complex requirements and translate them into robust, workable technical solutions. Documentation Excellence: Develop and maintain comprehensive system documentation, including Service Designs and technical workflows. Continuous Improvement: Apply Agile and DevSecOps principles to streamline delivery and enhance system security. Stakeholder Management: Act as the bridge ...

Core-aligned solutions Cloud Development & Integration Provide architectural direction for: ABAP Cloud development SAP Fiori and SAP Build Apps OData services and API strategies Design and oversee integrations between: SAP systems Third-party platforms Downstream enterprise applications Ensure scalable and secure use of: SAP Integration Suite SAP BTP services …/4HANA Cloud SAP BTP architecture and integration SAP Integration Suite Strong understanding of: BTP security and landscape management API and OData service design SAP Clean Core principles Experience with: ABAP Cloud SAP Build Apps/Fiori Enterprise integration patterns Proven experience working in: Agile delivery environments Multi ...

turn complex IoT data into reliable, usable product capabilities • Build and evolve APIs, services, and data models that support real-time tracking at scale • Design and implement user interfaces where clarity and usability are critical, without being limited to front-end concerns • Collaborate directly with customers to understand operational … frontend, backend, and data layers to keep the platform robust, scalable, and maintainable • Make pragmatic backend changes where needed — improving performance, data access, or service design • Write production-ready code with strong testing, monitoring, and error handling • Participate in architectural decisions, balancing speed of delivery with long-term ...

other specialists from discovery onwards. Experience working for public sector organisations, specifically across pensions is desirable for this position. Key responsibilities Own content design across journeys (end‐to‐end) • Create, evaluate, update and review content across all stages of the end‐to‐end user journey, ensuring the right information … effectively in an agile delivery environment, working iteratively and flexibly to deliver content improvements at pace. • Collaborate day-to-day with researchers, interaction/service designers, product, delivery, policy and operational colleagues to ensure content supports service outcomes. Stakeholder management and influence • Build and maintain relationships with stakeholders ...

leading organisation is seeking an experienced Senior Finance Functional Analyst to support the design and improvement of end-to-end Order to Cash (O2C) services as part of a large-scale finance transformation programme. Working closely with finance, operational and technology teams, you will help design scalable, efficient … well-controlled O2C processes covering billing, invoicing, cash receipts and cash application within an ERP-enabled environment. Key Responsibilities Design and improve end-to-end O2C processes, including billing, invoicing and cash application. Gather and document business requirements, process flows and operational procedures. Support the development of finance operating ...

Head of Legal Operations | Legal Advisory Leadership, AI-Enabled Service Transformation Salary: £75,000 + 10% non-contributory employer pension Location: Hybrid, 2-3 days in-office. Five million households in England and Wales live in leasehold properties. My client is a statutory public body that helps them understand … heart of the role is leading change: moving the function from a reactive, channel-led model to a digital-first, AI-enabled advice service in which expert humans focus on the cases where they make the most difference. One thing worth naming upfront: if you are looking ...