1 to 25 of 47 Service Design Jobs in Central London

Lead Service Designer GDS Service Design/Service Strategy/Blueprinting/Design Leadership/GDS Hybrid - 2 days in office p/w - choice of UK wide offices including London, Birmingham, Manchester, Leeds and Glasgow £80,000 - £85,000 DOE + Training and Benefits … service designer senior stakeholders turn to when a transformation gets complex? This Lead Service Designer role combines strategic leadership with hands-on craft, shaping end-to-end future state services that are human-centred, data-informed and AI-ready. You'll join a growing Experience Design team ...

Service Designer GDS Service Design/User Research/Prototyping/Accessibility/GDS Hybrid - 2 days in office p/w - choice of UK wide offices including London, Birmingham, Manchester, Leeds and Glasgow £70,000 - £75,000 DOE + Training and Benefits Do you want your … work to change how people experience public services across the UK? This Service Designer role puts you at the heart of government digital delivery, from evaluating live services to shaping what gets built next. You'll join a growing Experience Design team within a large global technology consultancy ...

Service Designer GDS Service Design/User Research/Prototyping/Accessibility/GDS Hybrid - 2 days in office p/w - choice of UK wide offices including London, Birmingham, Manchester, Leeds and Glasgow £70,000 - £75,000 DOE + Training and Benefits Do you want your … work to change how people experience public services across the UK? This Service Designer role puts you at the heart of government digital delivery, from evaluating live services to shaping what gets built next. You'll join a growing Experience Design team within a large global technology consultancy ...

globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Job Description Lead Designers are senior practitioners and design leaders who shape and direct complex digital products and services from discovery through to delivery. You will set design direction, lead multidisciplinary design … will work across a variety of projects, clients and sectors, leading challenging and innovative programmes of work. You will scope projects, formulate and articulate design strategy, develop and implement new processes. You will lead all design aspects of our work, ensuring it is robust, progressive and commercially strong. ...

Designer to join a major Housing Repairs Transformation programme on an interim basis. The organisation is undertaking a significant transformation of its Housing Repairs service, redesigning resident-facing digital experiences to create simpler, faster and more accessible services. The successful candidate will play a key role in shaping … appointments, track progress and engage with services through modern digital channels. Working as part of a multidisciplinary transformation team, you will work closely with Service Designers, Business Analysts, Product Specialists, Developers and Housing Subject Matter Experts to translate complex user and business needs to intuitive, accessible and visually engaging ...

Lead Service Designer - Digital Customer Experience London | Hybrid Permanent Opportunity £70,000-£85,000 + Benefits Lead the vision. Shape the experience. Make an impact. Exciting projects with both Public Sector & Government Clients! We're looking for an experienced Lead Service Designer to join a growing Digital Customer … leading high-profile transformation programmes and shaping the future of digital services. This is a fantastic opportunity to combine strategic leadership with hands-on design , working with senior stakeholders and multidisciplinary teams to turn complex challenges into innovative, user-centred and scalable solutions. What will you be doing? Lead ...

Schedule Full time Job Description Applicants must have the right to work in UK, France OR Canada The Global Service Portfolio department sits within the wider Customer Success and Support organization, which is responsible for enabling partners and end users to successfully deploy, adopt, and support Fortinet technologies. … Service Portfolio team owns the creation and evolution of Fortinet Service Offerings through Support, Success and Professional Services, providing strategic and tactical leadership across initiatives focused on service innovation, operational excellence, and performance optimization. With a diverse and evolving portfolio of services, the role requires strong thought ...

Service Design - ITIL - ServiceNow - government - 12 month contract - SC Clearance - Remote first with ad hoc onsite travel I have an immediate contract opportunity for an experienced Service Design Manager to join a busy Service Design & Transition team with our government client. The role will ...

Senior Service Designer - Scaling PropTech - 6-month Contract £500 per day outside IR35 London based B2C, B2B, SaaS or Marketplace experience We're partnered with a leading UK PropTech business that is a well-known consumer brand, and they are now looking for a Senior Service Designer … designed to help customers make better property decisions whilst also creating greater value for their commercial partners. This is an exciting opportunity for a Service Designer who loves solving complex problems, putting customers at the heart of design and turning insight into meaningful improvements. You'll be playing ...

Service Lead | Up to £100,000 + 5% Bonus I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment. The key priority for this role is strong operational IAM service leadership and ownership within a live … environment . The hiring team is looking for someone who has experience running and managing day-to-day IAM services, overseeing operational service delivery, managing performance and resolving service issues - rather than a profile focused primarily on IAM architecture, programme delivery or transformation. UK-wide - based from nearest ...

Wide Hybrid | Permanent | £75,000-£90,000 + Bonus + Benefits Have you designed case management, service operations or customer workflows on ServiceNow, and want to help shape a new practice from the ground up? A major global transformation consultancy is building a dedicated ServiceNow CRM and Customer Workflows … have real input into all of it. You'll do that alongside client work that runs end to end: getting into a client's service operations, designing a better operating model and building the business case, then staying with the programme through delivery to make sure what gets built ...

Architect – Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands‐on practitioner, with a can‐do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people – clients, users/customers, team and colleagues ...

HIRING: SENIOR SERVICE DESIGNER - SC CLEARED London | Manchester | Glasgow | Bristol Are you a Senior Service Designer with active SC clearance ready to take the lead on exciting public sector digital transformation projects? This is your chance to shape the future of digital services, solve complex challenges and create … meaningful, user-centred experiences that make a real difference. WHAT YOU'LL BE DOING Leading end-to-end service design workstreams, from discovery through to delivery. Shaping innovative, user-focused digital services. Applying GDS standards, accessibility and inclusive design principles. Facilitating workshops, co-design sessions ...

experienced Lead UX Designer & AI Product Strategist to spearhead the modernization of complex enterprise financial and operational workflows. Operating at the intersection of enterprise service design, AI product strategy, and user experience architecture, you will lead the end-to-end transformation of high-volume financial cycles (contract execution … application, and exception resolution). In this senior advisory role, you will collaborate with cross-functional leadership-spanning Engineering, Data Science, and Operations-to design trustworthy, intelligent, and scalable workflows powered by autonomous AI agents. Key Responsibilities End-to-End Workflow Optimization: Analyze existing enterprise process lifecycles, identify operational ...

powered platform and apps which reimagine the learning value chain: conducting epic capability research, supporting rapid high-quality qualification and programme definition, enabling course design and content creation, personalisation of learning experiences – and new levels of insight for the future. We’re a business powered by the passion, grit … should be comfortable exploring technical choices and challenging assumptions. Why this move? Broader ownership: connect the initial client problem with operating model choices, service design and delivery - not just one part of the engagement. Work with a clear purpose: tackle challenges in public services, learning and enterprise transformation ...

Design Consultant Our Client is looking to recruit a UX designer Consultant with 3 to 4 years UX Design experience. This is a consultancy role, advising a global player in Education on direction and execution of a number of products/projects, as part of the evolving digital … confidently work in ambiguous situations. Provide leadership in challenging situations through clarity, tact and diplomacy. Ability to identify and communicate the commercial impact of design decisions. Full command of the UX process is a must. An understanding of the Service Design purpose and process is a bonus. ...

working. We are particularly interested in candidates with a strong mix of public and private sector experience , who can bring commercial thinking, user-centred design principles and agile product management expertise to a complex digital environment. The successful candidate will be comfortable operating at both strategic and delivery levels … user needs. Experience delivering digital transformation initiatives in complex environments. Excellent communication, analytical and problem-solving skills. Desirable Experience Experience working to Government Digital Service (GDS) standards. Knowledge of public sector digital transformation and service delivery. Experience within consultancy or commercially driven product environments. Familiarity with user-centred ...

stakeholder discussions. Analyse, document and validate functional and non-functional requirements. Translate business needs into clear, actionable requirements that development teams can use to design and build solutions. Produce detailed functional specifications, user stories, acceptance criteria and supporting analysis documentation. Maintain requirements traceability and manage changes to requirements throughout … lifecycle. Challenge requirements where appropriate to ensure that proposed solutions address the underlying business need rather than simply replicating existing processes. Process Analysis and Design Analyse and document As-Is business processes, identifying inefficiencies, pain points, opportunities and constraints. Design To-Be processes that support new or enhanced ...

shape the public services people rely on? This User Researcher role puts you in charge of the research for your team, shaping strategy, informing design and influencing delivery on government digital services. You'll join a growing Experience Design team within a large global technology consultancy. … designers, developers and fellow researchers to plan high-impact research Involving your team in analysis and synthesis, and communicating findings that drive evidence-based design decisions Interpreting and contextualising AI-generated insights, making sure they are accurate and used ethically What You'll Bring Proven GDS experience, with demonstrable ...

shape the public services people rely on? This User Researcher role puts you in charge of the research for your team, shaping strategy, informing design and influencing delivery on government digital services. You'll join a growing Experience Design team within a large global technology consultancy. … designers, developers and fellow researchers to plan high-impact research Involving your team in analysis and synthesis, and communicating findings that drive evidence-based design decisions Interpreting and contextualising AI-generated insights, making sure they are accurate and used ethically What You'll Bring Proven GDS experience, with demonstrable ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design … beyond.You’llsometimessit at the heart of multidisciplinary delivery teamsandsometimescontribute as an individual designer embedded with a client—allwhile staying connected to our Design discipline and the wider Digital & Data community. You’llflex to different contexts—one week shaping product UI for a global consumer brand, the next helpingvisualisejourneys ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design … right task, you can expect to work across complex IT and OT environments, helping clients strengthen cyber resilience, secure critical systems and design practical security architectures that can be deployed safely in operational settings. OT and industrial control systems, including ITS, SCADA and OT network environments. Security architecture approaches ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design … contributor to our growing Salesforce capability. You will: Lead requirements gathering, discovery workshops and stakeholder engagement activities across Higher Education transformation programmes. Design and deliver Salesforce Education Cloud solutions that support recruitment, admissions, enrolment, student success, wellbeing and alumni engagement. Work with clients to challenge existing processes, identify opportunities ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design … Zachmann, MODAF Agile methodologies: SAFe, Scrum, Kanban Modeling tools: UML, ArchiMate, Ardoq What you can expect Create and assure key architecture artefacts (e.g., Key Design Decision, Technical Options Paper, High Level Design). Collaborate closely with Engineering teams, often taking a lead SME role to define vision ...