7 of 7 Service Design Jobs in the Thames Valley

Title: Technology Service Design Lead/Expert Role Overview We are seeking an experienced Technology Service Design Expert to lead the development, documentation, and implementation of service design frameworks within a complex, government-facing environment. The role will focus on establishing and embedding service design principles and models, ensuring alignment with client expectations and securing formal approval. You will work closely with the existing service design team and collaborate across highly technical environments, particularly within Critical National Infrastructure (CNI) . Key Responsibilities Service Design Development Define, document ...

Title: Technology Service Design Lead/Expert Role Overview We are seeking an experienced Technology Service Design Expert to lead the development, documentation, and implementation of service design frameworks within a complex, government-facing environment. The role will focus on establishing and embedding service design principles and models, ensuring alignment with client expectations and s... CRWG1_UKTJ ...

Title: Technology Service Design Lead/Expert Role Overview We are seeking an experienced Technology Service Design Expert to lead the development, documentation, and implementation of service design frameworks within a complex, government-facing environment. The role will focus on establishing and embedding service design principles and models, ensuring alignment with client expectations and s click apply for full job details ...

Head of IT Service Management £600 day rate (Inside IR35), Hybrid Working Parity is delighted to partner with our client; a public sector organisation, who are looking to recruit an experienced to lead and shape the strategic direction of IT Service Management across a complex and high-profile … environment. You will be responsible for defining the vision, governance, and continuous improvement of service management practices, ensuring services are delivered effectively, consistently, and in alignment with organisational and customer requirements. This is a senior leadership role requiring strong stakeholder engagement, operational oversight, and a proven track record ...

recommendations to support decision-making, investment planning, and risk management. Translate customer needs into product requirements, identifying opportunities for new capabilities, enhancements, and service improvements. Work closely with technical teams to ensure solutions are fit for purpose and aligned with strategic objectives. Lead supplier engagement and relationship management, ensuring … critical service providers deliver against agreed performance, compliance, and commercial objectives. Establish and maintain effective supplier governance frameworks, proactively managing performance, risks, issues, and dependencies. Collaborate with Procurement teams throughout the supplier lifecycle, including onboarding, contract management, renewals, performance assurance, and commercial alignment. Operate within established governance frameworks, contributing ...

multi-team and multi-vendor environments. You will combine hands-on engineering expertise with strategic leadership, ensuring SRE practices are embedded across the full service lifecycle-from design through to production operations. As the SRE Technical Lead, you will: Define and implement SRE strategy, standards, and best practices … including SLAs, SLOs, and error budgets Embed reliability principles into platform and service design from the outset Lead key SRE practices such as reliability reviews, operational readiness, and toil reduction Drive automation across monitoring, incident response, and remediation Act as the technical escalation point for major incidents ...

drive Problem Management activities within a fast-paced Technology & Operations environment. This is a hands-on leadership role focused on maintaining operational stability, minimising service disruption, driving continual service improvement, and delivering high-quality reporting and analysis. Working closely with technical teams and stakeholders, you will play … role in ensuring service resilience and operational excellence. Key Responsibilities Lead and coordinate the response to major incidents, ensuring rapid restoration of services and minimal business impact. Take ownership of complex incidents, providing hands-on leadership and clear stakeholder communications throughout the incident lifecycle. Coordinate activities during business continuity ...