ServiceDeskAnalyst - Bristol An exciting opportunity to join an established Bristol based client who are seeking a new member of their Helpdesk team which support an internal user base of 700 people. This could be suitable for someone with experience in a 1st line role or perhaps someone with a background in customer service and … a keen interest and knowledge of Information Technology areas such as Networking, Windows desktop environments, M365 environments etc. Excellent training opportunities will be provided for the successful candidate. The ServiceDeskAnalyst will be providing 1st line (and some 2nd line level) support via phone, email or face to face and will be working to set SLA … working in Bristol. The team cover a shift pattern operating from 7.30am - 5pm. Good benefits, training and career progression are offered together with a competitive basic salary. If this ServiceDeskAnalyst role sounds of interest please get in touch with your latest CV. People Source Consulting Ltd is acting as an Employment Agency in relation to More ❯
ServiceDeskAnalyst - Bristol An exciting opportunity to join an established Bristol based client who are seeking a new member of their Helpdesk team which support an internal user base of 700 people. This could be suitable for someone with experience in a 1st line role or perhaps someone with a background in customer service and … a keen interest and knowledge of Information Technology areas such as Networking, Windows desktop environments, M365 environments etc. Excellent training opportunities will be provided for the successful candidate. The ServiceDeskAnalyst will be providing 1st line (and some 2nd line level) support via phone, email or face to face and will be working to set SLA … working in Bristol. The team cover a shift pattern operating from 7.30am - 5pm. Good benefits, training and career progression are offered together with a competitive basic salary. If this ServiceDeskAnalyst role sounds of interest please get in touch with your latest CV. People Source Consulting Ltd is acting as an Employment Agency in relation to More ❯
Bristol, Woodhouse Down, Gloucestershire, United Kingdom Hybrid / WFH Options
Hawk 3 Talent Solutions
Support Analyst Location: Remote (UK-based) Type: Full-time Salary: £33,000 – £36,000 per annum + £4,000 shift rotation allowance Total Potential Salary: £37,000 – £40,000 per annum Start Date: ASAP About the Role We are hiring a proactive and customer-focused Support Analyst to join our client's Customer Operations team. Reporting directly to … excellent opportunity to support customers across UK and US time zones as part of a well-established SaaS business. You’ll play a key part in ensuring exceptional customer service by providing technical support and troubleshooting assistance, with a focus on delivering a high-quality support experience to users of the platform. Working Hours This role follows a rotating … centre articles. About You We're looking for someone with a strong customer focus, technical aptitude, and a calm, problem-solving approach. Essential Skills & Experience Experience in a support analyst or helpdesk role (ideally within a SaaS environment). Ability to diagnose and resolve technical issues efficiently. Excellent written and verbal communication skills. Comfortable working remotely and independently, while More ❯