7 of 7 Service Desk Analyst Jobs in the South West

Support Analyst, Service Desk, 1st line, Entry-level COR7380A An excellent, award winning company seeks a Support Analyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the Support Analyst/Service Desk Analyst will be given the necessary training and support to provide support services to approximately 850 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and … Active Directory. The Support Analyst/Service Desk Analyst will be based in the office up to 5 days week, but with the possibility of a day a week working from home. The Company The Support Analyst/Service Desk Analyst will be joining a well-established Managed Service Provider with More ❯

Job Description Service Desk Analyst Hybrid - Ashford, Belfast or London Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users … offering level 1 support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. *This is a bilingual position where we are looking for fluent speaking/writing of English and either/both of Swedish and French* Key Responsibilities Address and … resolve non-major incidents and service requests, logging all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents to appropriate teams Analyse and resolve hardware/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including More ❯

Role: Service Desk Analyst (Level 2 Support) Location: Marlborough, Wiltshire — Full-time, On-site Salary: Up to £35,000 DOE Benefits: Training & development, pension, generous holiday, on-site parking, supportive culture, and regular social events Our client, a leading managed service provider, is hiring a Service Desk Analyst with solid Level 2 support … timely and professional resolution Support hardware and software rollouts, migrations, and upgrades Maintain accurate documentation and follow ITIL-aligned processes Liaise with vendors and internal teams to ensure smooth service delivery You’ll work closely with senior engineers and service delivery leads to enhance client environments and ensure stable, secure performance across the modern workplace stack. What we More ❯

IT Service Desk Analyst required by our market leading, award winning, professional services client based in Bristol. This is a 5 day a week, onsite role. We are looking for someone who is passionate about providing exceptional IT support and problem-solving to join our clients dynamic Operations/IT Service Desk team. About the … and hardware. Diagnose, analyse and resolve incidents or escalate where necessary. Install, configure and maintain software, hardware, and user accounts. Administer iPhones on Intune and manage SCCM tasks. Support desk setups for new starters, moves and organisational changes. Communicate effectively with users via phone, email, and face-to-face. Contribute to identifying recurring issues and developing solutions. Keep users More ❯

Peaple Talent have partnered with a market leading professional services organisation based in Swindon who are recruiting an IT support engineer with experience of Service desk and 1st line support within a fast paced service desk environment. You will be part of a team who are responsible for trouble shooting, diagnosing and resolving hard and software … Microsoft windows 10/11 and Windows Server administration Active directory MS Office 365 Application support Troubleshooting Hardware such as desktop, laptop, printer, and mobile device support Customer and service focussed Highly Desirable Skills: MS Dynamics Microsoft Operating systems Benefits: Salary - up to £27,000 On target bonus scheme Competitive pension scheme up to 15% Critical illness cover Income … protection Death in service 27 days holiday + bank holidays, with the option to buy up to an additional 10 days A range of other flexible benefits to include private medical insurance, dental insurance and much more. More ❯

Peaple Talent have partnered with a market leading professional services organisation based in Swindon who are recruiting an IT support engineer with experience of Service desk and 1st line support within a fast paced service desk environment. You will be part of a team who are responsible for trouble shooting, diagnosing and resolving hard and software … Microsoft windows 10/11 and Windows Server administration Active directory MS Office 365 Application support Troubleshooting Hardware such as desktop, laptop, printer, and mobile device support Customer and service focussed Highly Desirable Skills: MS Dynamics Microsoft Operating systems Benefits: Salary - up to £27,000 On target bonus scheme Competitive pension scheme up to 15% Critical illness cover Income … protection Death in service 27 days holiday + bank holidays, with the option to buy up to an additional 10 days A range of other flexible benefits to include private medical insurance, dental insurance and much more. More ❯

processes to maintain compliance and data accuracy Key Requirements of the Entry Level IT Systems Admininistrator Around 6–12 months’ experience in IT support or administration (e.g. IT Technician, Service Desk, or similar) Basic understanding of Active Directory, Microsoft 365, and Azure AD/Entra ID Excellent attention to detail and strong communication skills Experience working in a More ❯