3 of 3 Service Desk Analyst Jobs in County Antrim

Position: Service Desk Analyst Location: Hillview House, Newtownabbey, BT36 7LQ Salary: £15.50 per hour Hours: Full Time, 40 hours per week, Monday to Friday Shifts: Must be available between 8am-5pm Type: Temporary until Approx October 2025. We are currently recruiting for Service Desk Analyst to work on an IT Service Desk in the Newtownabbey area. You will be providing customer support via a service desk providing ticket logging services, technical support and ticket resolution to a range of external customers within the education sector. You will take inbound calls … Ireland and provide support to aide resolving their queries. The role will involve: * Answering and resolving all customer queries and questions * Logging incidents and service requests from telephone, email and our customer portal and processing them * Giving excellent customer service to everyone you speak to * Making sure customers More ❯

Position: Service Desk Analyst Location: Hillview House, Newtownabbey, BT36 7LQ Salary: 15.50 per hour Hours: Full Time, 40 hours per week, Monday to Friday Shifts: Must be available between 8am-5pm Type: Temporary until Approx October 2025. We are currently recruiting for Service Desk Analyst to work on an IT Service Desk in the Newtownabbey area. You will be providing customer support via a service desk providing ticket logging services, technical support and ticket resolution to a range of external customers within the education sector. You will take inbound calls … Ireland and provide support to aide resolving their queries. The role will involve: Answering and resolving all customer queries and questions Logging incidents and service requests from telephone, email and our customer portal and processing them Giving excellent customer service to everyone you speak to Making sure customers More ❯

of health and social care organisations, our work impacts millions of lives every day. What we do matters. What will I be doing? Our Service Desk team directly supports our customers with the product suite we provide and are responsible for analysing, triaging and where possible resolving issues … they face. Service Desk Analysts utilise a unique blend of technical and customer facing abilities and we will focus on building both skillsets in the successful candidates. In this role, internally knownas an Associate Service Desk Analyst , you will be placed on a structured More ❯