2 of 2 Service Desk Analyst Jobs in Gloucestershire

Service Desk Analyst - Bristol An exciting opportunity to join an established client of mine based in North Bristol who are seeking a new member of their Helpdesk team which support an internal user base of 700 people. This could be suitable for someone with experience in a 1st line role or perhaps someone with a background in … customer service and a keen interest and knowledge of Information Technology areas such as Networking, Windows desktop environments, M365 environments etc. Excellent training opportunities will be provided for the successful candidate. The Service Desk Analyst will be providing 1st line (and some 2nd line level) support via phone, email or face to face and will be … M32 motorway network. The team cover a shift pattern operating from 7.30am - 5pm. Good benefits, training and career progression are offered together with a competitive basic salary. If this Service Desk Analyst role sounds of interest please get in touch with your latest CV. People Source Consulting Ltd is acting as an Employment Agency in relation to More ❯

visits (driving license essential) Salary: £26,000 - £29,000 per annum Are you an experienced First or Second Line Engineer looking for your next challenge? Join a dynamic Managed Service Provider (MSP) delivering high-quality IT support to a diverse client base. This is an exciting opportunity to work in a fast-paced environment, providing expert technical support and … solutions. About the Role: As a Service Desk Engineer, you’ll play a key role in troubleshooting and resolving technical issues across Windows environments. Working both remotely and on-site, you’ll ensure clients receive outstanding IT support while maintaining minimal downtime. Key Responsibilities: Provide First and Second line technical support for clients. Diagnose and resolve hardware and … software issues for desktops, laptops, and mobile devices. Offer excellent customer service via phone, email, and in person. Support Active Directory, Office 365, and cloud-based services. Assist with device installations, configurations, and maintenance. Collaborate with the Service Desk team to manage escalations and ensure timely issue resolution. Maintain network infrastructure, including TCP/IP, DNS, and More ❯