Service Desk Analyst Jobs in the South East

1 to 25 of 49 Service Desk Analyst Jobs in the South East

Service Desk Analyst (Previous Relevant Experince is Required)

Guildford, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Service Desk Analyst (Previous Relevant Experince is Required), guildford col-narrow-left Client: Telent Location: guildford, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 16.06.2025 Expiry Date: 31.07.2025 col … wide Job Description: Service Desk Analyst Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent/Helpdesk Operator) to join our growing Customer Service Centre in Camberley. We have numerous prestigious managed service contracts that we are currently … growth. Plenty of training and development is on offer! SHIFT PATTERN: 4 days on/4 days off shift pattern role, where the successful Service Desk Analyst will complete an 11h rotating shift - 7am-7pm, rotating to 7pm-7am for every shift. This will be office based More ❯
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Service Desk Analyst

Camberley, Surrey, South East, United Kingdom
Telent Technology Services Ltd
Service Desk Analyst Location: Camberley, GU15 3YL (Office based role) Working pattern: 4 days on/4 days off shift pattern (11hr rotating shifts, 7am-7pm/7pm-7am) Job type: Full time, Permanent Ref: 1489 Competitive starting salary - Uncapped overtime options - 20% salary uplift for shift … work - At the desk training - 25 days annual leave Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent/Helpdesk Operator) to join our growing Customer Service Centre in Camberley. We have numerous prestigious managed service contracts that we are … growth. Plenty of training and development is on offer! SHIFT PATTERN: 4 days on/4 days off shift pattern role , where the successful Service Desk Analyst will complete an 11h rotating shift - 7am-7pm, rotating to 7pm-7am for every shift. This will be office based More ❯
Employment Type: Permanent
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Service Desk Analyst

Guildford, England, United Kingdom
Telent Technology Services Ltd
On-site) Apply Before 06/06/2025, 03:03 PM Job Schedule Full time Drug and Alcohol Testing Required No Job Description Service DeskAnalyst Location: Camberley, GU15 3YL (Office based role) Working pattern: 4 days on/4 days off shift pattern (11hr rotating shifts, 7am-7pm …/7pm-7am) Job type: Full time, Permanent Ref: 1489 Competitive starting salary – Uncapped overtime options – 20% salary uplift for shift work - At the desk training - 25 days annual leave – Ongoing career development Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent … to join our growing Customer IT Service Centre in Camberley. We have numerous prestigious managed service contracts that we are currently delivering on and an increasing order book, and we are in a great place to expand our team to support our growth. Plenty of training and continuous More ❯
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Service Desk Analyst

Portsmouth, England, United Kingdom
Babcock International Group
Join to apply for the Service Desk Analyst role at Babcock International Group 2 days ago Be among the first 25 applicants Join to apply for the Service Desk Analyst role at Babcock International Group Get AI-powered advice on this job and more … re working to create a safe and secure world, together, and if you join us, you can play your part as a Job Title: Service Desk Analyst Location: Portsmouth, Hampshire Compensation: Competitive Salary + Benefits + Overtime Role Type: Full time/Permanent Role ID: SF … Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Service Desk Analyst at our Lakeside Offices, Portsmouth, Hampshire site. The role As a Service Desk Analyst , you’ll have More ❯
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Service Desk Analyst

Epsom, England, United Kingdom
Hybrid / WFH Options
Toyota Financial Services (UK) PLC
The role in a nutshell: The BTS Service Desk provides effective, professional, customer focussed, technical support for Toyota Financial Services UK, their Outsourced Providers and KINTO UK. IT (BTS) Service Desk Analysts provide 1st line support for all Incidents and Service Requests as well as … and Guard (always protect the business). What you'll be doing: Supporting IT Services (Incident Management/Request Fulfilment): Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised, diagnosed and managed in the Service Desk IT service management tool, while … delivering excellent and clear communications of incidents, service requests and service updates to our customers within agreed timescales. Delivery of first-class customer service; ensuring the customer is satisfied with the resolution of the call prior to closure. Keep detailed, accurate and consistent records for the teams More ❯
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Service Desk Analyst

Dartford, England, United Kingdom
Laing O'Rourke
Join to apply for the Service Desk Analyst role at Laing O'Rourke 2 days ago Be among the first 25 applicants Join to apply for the Service Desk Analyst role at Laing O'Rourke Get AI-powered advice on this job and more … exclusive features. Location: Dartford Laing O'Rourke are looking for an ambitious and team centric Service Desk professional to join their talented IT Support team Service Desk Analyst (1st & 2nd Line) Location: Dartford Laing O'Rourke are looking for an ambitious and team centric Service Desk professional to join their talented IT Support team You will ideally have proven experience working within a Technical Service Desk ITIL environment, providing professional customer focused service to agreed standards and procedures within Service Level Agreements (SLAs). You'll need technical expertise More ❯
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Service Desk Analyst

Portsmouth, England, United Kingdom
Babcock Mission Critical Services España SA
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Service Desk Analyst Location: Portsmouth, GB, PO6 3EN Onsite or Hybrid: Hybrid Job Title: Service Desk Analyst Location: Portsmouth, Hampshire Compensation: Competitive Salary + Benefits + … Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Service Desk Analyst at our Lakeside Offices, Portsmouth, Hampshire site. The role As a Service Desk Analyst , you’ll have … of the ordinary. Working as part of our Babcock Corporate Services business unit, you'll be supporting and providing an excellent 1st line support service for all software, hardware, and network issues to our customers, while at the same time developing a future career with Babcock International. Training Available More ❯
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Service Desk Analyst

Epsom, England, United Kingdom
Hybrid / WFH Options
Toyota Financial Services, KINTO and KINTO JOIN
The role in a nutshell: The BTS Service Desk provides effective, professional, customer-focused, technical support for Toyota Financial Services UK, their Outsourced Providers, and KINTO UK. IT (BTS) Service Desk Analysts provide 1st line support for all Incidents and Service Requests, as well as … expertise), and Guard (protect the business). What you’ll be doing: Supporting IT Services (Incident Management/Request Fulfilment): Ensure all incidents and service requests are logged, accurately identified, categorized, prioritized, diagnosed, and managed using the Service Desk IT service management tool, with clear communication … to customers within agreed timescales. Deliver excellent customer service, ensuring customer satisfaction with resolutions before closure. Maintain detailed, accurate, and consistent records of calls and keep customers informed. Collaborate with third parties and colleagues to investigate, diagnose, analyze, and resolve issues promptly, following incident management procedures. Refer unresolved requests More ❯
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Service Desk Analyst

Tunbridge Wells, Kent, South East, United Kingdom
Spectrum It Recruitment Limited
Service Desk Analyst Service Desk Analyst required by a well-known growing legal organisation based in the heart of Tunbridge Wells. The Service Desk Analyst will join a small team providing high quality IT support across the entire firm. The role … will be fully on-site with potential opportunity for hybrid following probation. As a Service Desk Analyst, you will be the first point of contact for IT support, providing assistance remotely and in-person. The Service Desk team operate on a shift basis through Monday More ❯
Employment Type: Permanent
Salary: £35,000
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Service Desk Shift Analyst

Portsmouth, England, United Kingdom
Hybrid / WFH Options
Manpower
Social network you want to login/join with: Job Title: Service Desk Shift Analyst Location: Portsmouth, Hampshire + Hybrid Working Arrangements Compensation: Competitive Salary + Benefits + Overtime Role Type: Full time/Permanent Role ID: SF 64420 At Babcock we're working to create a … safe and secure world, together, and if you join us, you can play your part as a Service Desk Shift Analyst at our Lakeside Offices, Portsmouth, Hampshire site. The role As a Service Desk Shift Analyst , you'll have a role that's out … of the ordinary. Working as part of our Babcock Corporate Services business unit, you'll be supporting and providing an excellent 1st line support service for all software, hardware, and network issues to our customers, while at the same time developing a future career with Babcock International. Training Available More ❯
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Service Desk Analyst

Worthing, England, United Kingdom
Southern Water
future, tackling climate change, minimising our environmental impact, and reducing our carbon footprint! We have an multiple opportunities to join our 1st Line Support service desk as a Service Desk Analyst where you will get to work on a variety of new and exciting technologies … and on projects as we move through our huge Digital Transformation. Starting in our service desk is a great entry into an IT career We have internally promoted several Service Desk Analysts into a variety of different roles across the Digital Directorate including Service Desk Management, Service Delivery and Application Support. You will have experience working on an IT Service Desk, with excellent customer service skills, and you can adapt quickly in a fast-paced environment with conflicting priorities and always keep customer service at the forefront of everything More ❯
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Digital Senior Service Desk Analyst

Guildford, England, United Kingdom
Royal Surrey NHS Foundation Trust
Are you an experienced IT Service Desk analyst looking for the next step in your career? Do you have a passion for technical troubleshooting? We are looking for a Senior Digital Service Desk Analyst to join our team. The successful candidate will be responsible … customer escalations and championing customer satisfaction through the timely resolution of incidents and requests. You will be technically responsible for escalating calls from the Service Desk Analysts to other support teams, identifying and reporting common trends, providing documentation of new skills, coaching and mentoring colleagues and handling and … courses of action and develop in-house expertise to improve first time fix rates. The successful candidate will require exceptional technical, organisational and customer service skills; the ability to adapt quickly to a variety of situations is essential as well as a good sense of humour. Whilst an understanding More ❯
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Service Desk Analyst

Crawley, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Service Desk Analyst, Crawley, West Sussex Client: Tata Consultancy Services Location: Crawley, West Sussex, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 2 Posted: 08.05.2025 Expiry Date: 22.06.2025 Job Description: If you need support … format of this document, please contact at [emailprotected] or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Service Desk Analyst Job Type: Permanent Hours: 40 hours per week – full time Are you interested in a role within IT Service Desk and Request Management? We have an exciting opportunity for you – Service Desk Analyst . Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We help businesses transform through technology and support them in making a meaningful difference More ❯
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Service Desk Analyst – 11028SR

Reading, England, United Kingdom
Hybrid / WFH Options
Proactive.IT Appointments Limited
11028SR £28k – 32k per year + Brilliant Benefits Service Desk Analyst Our client is urgently looking for an experienced Service Desk Analyst to join their team on a permanent basis. Please note, the role is on-site during the probationary period. After passing, there … scheme, remote working (post-probation), health cover, training & development, discounts, a fun and friendly team, free parking, opportunities for career advancement, and more perks! Service Desk Analyst – Key Skills: 3+ years of experience in a Service Desk or Cloud Service Desk environment More ❯
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Service Desk Analyst

Tunbridge Wells, Kent, United Kingdom
Spectrum It Recruitment Limited
Service Desk Analyst Service Desk Analyst required by a well-known growing legal organisation based in the heart of Tunbridge Wells. The Service Desk Analyst will join a small team providing high quality IT support across the entire firm. The role More ❯
Employment Type: Permanent
Salary: GBP 35,000 Annual
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SC Cleared Service Desk Analyst

High Wycombe, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: SC Cleared Service Desk Analyst, high wycombe col-narrow-left Client: Lorien Location: high wycombe, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide … Job Description: SC Cleared Service Desk Analyst ASAP Start - 04/08/2025 Inside of IR35 £17.87 per hour My client is looking for a Security Cleared First Line Analyst working in the Second Line Service Desk team supporting delivery of a …/7 x 365 service working in rotating Early, Mid, Late shifts to cover 7am - 7pm. The Analyst will provide technical support and service delivery to the clients customers. Responsibilities include Incident investigation and resolution, request fulfilment, assisting problem investigations, identifying and generating support documentation, and technical More ❯
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Trainee Service Desk Analyst

Kings Hill, Kent, United Kingdom
Clearwater People Solutions
We are working with an organisation based in Kent to support with the recruitment of a Trainee Service Desk Analyst. Job Title: Trainee Service Desk Analyst Salary: 26,000 Location: Kent, near Maidstone Working Hours: Shift Rota's, either 8-4 or 10-6. … Hybris working with 3 days on site and 2 from home. Key Responsibilities for the Trainee Service Desk Analyst: - Answering customer calls and supporting with 1st line technical issues - Logging tickets accurately - Supporting with stock checks of equipment - General 1st line support, including setting up new users … system resets, troubleshooting issues - Liaising with customers and 3rd party suppliers providing updates on their requests. Key skills for the Trainee Service Desk Analyst: - Strong customer service experience, ideally within a commercial office based role - Self motivated and keen to learn new skills - Clear communications skills More ❯
Employment Type: Permanent
Salary: GBP 25,000 - 26,000 Annual
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Trainee Service Desk Analyst

West Malling, Kent, Kings Hill, United Kingdom
Clearwater People Solutions
We are working with an organisation based in Kent to support with the recruitment of a Trainee Service Desk Analyst. Job Title: Trainee Service Desk Analyst Salary: £26,000 Location: Kent, near Maidstone Working Hours: Shift Rota's, either 8-4 or 10-6. … Hybris working with 3 days on site and 2 from home. Key Responsibilities for the Trainee Service Desk Analyst: - Answering customer calls and supporting with 1st line technical issues - Logging tickets accurately - Supporting with stock checks of equipment - General 1st line support, including setting up new users … system resets, troubleshooting issues - Liaising with customers and 3rd party suppliers providing updates on their requests. Key skills for the Trainee Service Desk Analyst: - Strong customer service experience, ideally within a commercial office based role - Self motivated and keen to learn new skills - Clear communications skills More ❯
Employment Type: Permanent
Salary: £25000 - £26000/annum + Benefits
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Service Desk Analyst

Hampshire, South East, United Kingdom
Pilgrims Europe
As part of the 24/7 European IT Service Desk team you will be working across a broad range of technologies and liaising with multiple areas of the business to support our European environment. Customer service will be your passion with hunger for learning and personal … development. This role will be part of the newly created IT Infrastructure and Operations team, within the Pilgrims Shared Services Centre. As a Service Desk Analyst you will be supporting your colleagues in the delivery of exemplary customer service and management of incidents and service … Monday to Wednesday: 08:00am - 12:00pm Friday: 23:59pm - 08:00am Key Responsibilities • A technologist at heart with a passion for excellent customer service • Ensure all incidents and requests (telephone, email, self-service and walk-ups) are handled and progressed within Service Level Agreements • Actively manage More ❯
Employment Type: Permanent, Part Time
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Service Desk Analyst

Milton Keynes, England, United Kingdom
Computacenter
Location: UK - Milton Keynes | Job-ID: 213515 | Contract type: Standard | Business Unit: Service Desk Life on the team Job Title: Service Desk Analyst Location: Milton Keynes, UK Company: Computacenter Job Type: Full-Time - This does cover a soft-shift pattern - 5 days Additional Comments: Due … to the level of security clearance required, only UK nationals will be considered. About the Role: Computacenter is seeking a motivated and customer-focused Service Desk Analyst to join our team in Milton Keynes. In this role, you’ll be delivering first-line IT support and exceptional … service desk assistance to one of our key clients. If you’re enthusiastic about technology and thrive in a fast-paced environment, this could be the perfect role for you. What you’ll do Act as the first point of contact for all IT support queries via phone More ❯
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Senior Service Desk Analyst

Sevenoaks, England, United Kingdom
Hybrid / WFH Options
Wavenet
with us, we’re striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming anextension of your business, and always delivering on our promise to make their business brilliant. Job Description Join … Wavenet as a Senior Service Desk Analyst – Based in Sevenoaks Are you ready to take the next step in your IT support career? We’re looking for a Senior Service Desk Analyst to join our dynamic Service Desk team in Sevenoaks . … This role plays a key part in driving both the performance of the team and the quality of service we deliver to our customers. You’ll be at the forefront of handling complex technical issues, supporting junior analysts, and shaping service improvements – all while acting as a key More ❯
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Senior Service Desk Analyst

Slough, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: We have an exciting opportunity for someone to join us as a Senior Service Desk Analyst to work in a truly global environment to provide first and second line technical support of ED&F Man services to internal … customers within agreed service levels with a constant focus on customer service and satisfaction. The post-holder will resolve reported support using approved methods, tools and procedures and in accordance with published KPI’s and internal SLA’s. The role provides long term potential for someone eager to … care to limit the environmental impact of our operations and actively support the communities in which we work. Key Accountabilities Ensure channels into the service desk are appropriately maintained, this will include telephone support, remote assistance and desk side support in the London office. Take ownership of More ❯
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Service Desk Analyst

Reading, England, United Kingdom
Hybrid / WFH Options
XPS Pensions Group
Social network you want to login/join with: We are looking for an experienced IT Service Desk Analyst to join our team, who are based in our state-of-the-art Reading office and are the first point of contact for all IT issues and requests. … The team consists of several Service Desk Analysts and is led by a Service Desk Team Leader. The service desk operates from Monday to Friday between 07:00 and 19:00 and makes use of the ServiceNow platform to capture and manage all incidents … awards at the Business Culture Awards winning Best Business Culture Transformation Initiative and the overall Gold Award winner for Business Culture. The Role: Our Service Desk Analysts are responsible for delivering the very best customer service experience, working in collaboration with our colleagues in the 2nd Line More ❯
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Technical Support Engineer / IT Service Desk Analyst / SolarWinds

Worthing, England, United Kingdom
Hybrid / WFH Options
Aluminumwindowdesigns
Technical Support Engineer/IT Service Desk Analyst/SolarWinds Join to apply for the Technical Support Engineer/IT Service Desk Analyst/SolarWinds role at Aluminum Window Designs Ltd . Position Overview: We are seeking a Technical Support Engineer/IT Service Desk Analyst with solid experience in root cause analysis, data centre architecture, network and application management protocols, network administration, troubleshooting, Windows Server OS, SQL, IIS, and Exchange Server. This role is based in Worthing, West Sussex, with a hybrid working model (3 days in the office More ❯
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Service Desk Analyst

Crawley, England, United Kingdom
Tata Consultancy Services
please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Service Desk Analyst Job Type: Permanent Location: Crawley, UK (Onsite) Number of hours: 40 hours per week – full time Are you looking to … take on a role in IT Service Desk and Request Management? We have an exciting opportunity for you – Service Desk Analyst. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through … Gain access to endless learning opportunities. Work closely with the range of teams within the business to bring products to life. The Role The Service Desk Analyst will serve as the first point of contact for designated account users requiring technical support. This role involves working with More ❯
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Service Desk Analyst
the South East
10th Percentile
£27,200
25th Percentile
£28,000
Median
£30,000
75th Percentile
£33,750
90th Percentile
£39,475