ServiceDeskAnalyst (1st line) 3 months contract - view to extend until 31/03/2025 London - onsite 3 days a week £149.50 per day inside ir35 Role The role of the ServiceDeskAnalyst is to provide first line support for all … clients staff. This role handles calls that have been sent through to the ServiceDesk, which is the central point of contact for all IT/FM related incidents and service requests. The ServiceDeskAnalyst is responsible for reviewing the incidents and requests. … Incidents and requests can be resolved by the ServiceDeskAnalyst, however in most circumstances, these will need to be passed onto the ICT Desktop Support Team. The ServiceDesk Team work in a dynamic, fast-paced environment which provides services to staff over the more »
ServiceDeskAnalyst Permanent £20,000 - £26,000 London (Office based with one day a week working from home) Closing date for completed applications: 19th April 2024 An exciting opportunity has arisen for a ServiceDeskAnalyst to join one of the UK's … largest housing organizations! Working as part of a dynamic team, the ServiceDeskAnalyst is responsible for providing 1st line support for all colleagues in relation to technology issues and requests. In this role, you'll provide first-line support for technology issues, communicate effectively across multiple … channels, troubleshoot IT problems, analyse system performance, and maintain detailed ServiceDesk records. This role will be specifically aligned to the Service Management function that sits within Enterprise Services and Security. Your commitment to delivering top-notch customer service, whether virtually or in person, will be more »
you have IT support experience, and are you seeking a new job in London? Deerfoot IT Recruitment is helping a collaborative company recruit a ServiceDeskAnalyst, and the hybrid role comes with a salary of £35k and excellent benefits. As a ServiceDeskAnalyst … issues at the first point of contact or allocate as appropriate. You'll also support desktop technologies and maintain incident records using the Help Desk system. To give you an idea of how this flexible role would look and feel, here are some of the things you could expect … to do: Deal with customer enquiries and requests Provide support for all desktop-used technologies Maintain incident records using the Help Desk system, assign tickets and escalate to other technical teams Assist with the set-up and issue of IT equipment to employees Assist with the patching of data more »
Job summary We are offering an exciting opportunity for 2 experienced Senior ServiceDeskAnalyst to work within ELFT's Helpdesk team. The post holder will be expected to provide an excellent level of customer care. It is essential that applicants are self-motivated and have a … the role and have the necessary experience and skills, then we would like to hear from you. Main duties of the job The Senior ServiceDeskAnalyst is a key role within the team. The role is responsible for assisting in the management and delivery of operational … services to the Trust, ensuring the administration function is delivered in accordance with Service Level Agreements whilst maintaining high levels of system availability and customer satisfaction. The role utilises technical expertise to provide first and second line support for IT servicedesk, ensuring that requests from users more »
ServiceDeskAnalyst Circa £30k - £35k Fully Remote We are representing a managed service provider specialising in Microsoft technologies. They are looking for a ServiceDeskAnalyst to help provide 2nd line technical support to their customers. The role will join the … working both Day Shifts and Night Shifts. This will operate on 4 days on 4 days off pattern. As an 24/7 Support Analyst you will perform remote support to customers through a ticketing system, resolving incidents and service requests quickly and efficiently. You shall gain exposure more »
ServiceDeskAnalyst – City of London –- £50,000 base + Overtime & Bonus We are delighted to be partnered with a Leading Brokerage firm in London, who due to continuous expansion are looking to bring on board a ServiceDeskAnalyst to join their already more »
Junior ServiceDeskAnalyst – Up to £260 P/D Inside IR35 – London (Hybrid) This is an initial 6 month rolling contract with the possibility of turning into a permanent position. This is with a well-regarded Asset Manager based in London. The role is an Inside … IR35 position, offering up to £260 per day. You will be joining the well-established servicedesk team, offering predominantly 1st line support and supporting BAU operations. You will be the first port of call for all user issues & escalating tickets to 2nd/3rd line support. This … is a junior position & you will be in the early stages of your career, with that in mind, you will need: Years’ ServiceDesk Experience (1st Line) within the Financial Industry – Preferably Buy-Side/Investment Management to Citrix to Active Directory Supporting VIP Users The company implements more »
Wandsworth, Greater London, Putney, United Kingdom
Clear IT Recruitment
Our client is seeking a Third Line ServiceDeskAnalyst, to be based in their Putney, London office. There will be paid for travel with frequent visits to their services on average 2-3 days per week. As Third Line ServiceDeskAnalyst, you … helpdesk, and the maintenance and support of hardware and software for: · 150 PCs and laptops many not office based. · Approximately 350 staff and 100 service users across 35 sites in the UK and Isle of Man. · Support other service users across a range of mobile devices including Chromebooks … and phones Key aspects of the Role: · Provide primarily second and third line user support to staff and service users; to provide overflow and relief for first line support, including precise call logging. · Monitor response times to incidents ensuring we remain within our SLAs while providing high levels of more »
Develop your career within a great team Wavex Technology is one of the most established IT providers in London, a multi-award winning Managed Service Provider, offering services to prestigious businesses around Microsoft cloud (Azure), support (mainly Microsoft environments), IT security and IT transformation. At Wavex you will continue … sponsored by Wavex) Wide range of company benefits 23 days holiday when you start, plus bank holidays, then earn additional days with years of service plus day off on your birthday And more more »