1 to 25 of 91 Service Desk Analyst Jobs in London

Multilingual Service Desk Analyst - Dutch Multilingual Service Desk Analyst - Dutch 1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About IT Operations At Holland & Barrett The IT Operations function provides the foundation of … in the cloud, improving availability to reduce impact to trade. The IT Operations team are investing heavily in building internal capabilities from a new Service Desk and Proactive Monitoring teams to expanding its Delivery capabilities in delivering million pounds infrastructure and Back Office projects. Tech teams are undergoing … of technical training programme aimed at providing colleagues opportunity to develop their technical and leadership skills and support their career aspirations. The Role The Service Desk Analyst plays a crucial role in providing frontline IT support and assistance to colleagues and end-users within Holland & Barrett. This More ❯

Join to apply for the Service Desk Analyst role at ECI Join to apply for the Service Desk Analyst role at ECI ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. … is only surpassed by our commitment to empowering our employees around the world . The Opportunity: ECI is seeking an enthusiastic, personable, and qualified Service Desk Analyst with proficiency in a range of technologies and highly adept problem-solving skills to join our amazing team of Technologists. … this role, you will provide end-user desktop support to multiple users at multiple locations running Windows, Exchange, and Office 365 environments. The successful Service Desk Analyst will “see the world through the eyes of the customer” delivering world class desktop support and end-user server administration More ❯

Service Desk Analyst – (Service Desk, DNS, DHCP, Networking, Active Directory, AD, Windows, Server, o365) – Permanent – Home Based Charles Simon Associates are currently looking for a Service Desk Analyst on a permanent basis for our prestigious client who has their head office in … Manchester. Location: Home Based with some travel Salary: Up to £32,000 per annum D.O.E Skills/Requirements for the Service Desk Analyst: Previous experience in a similar role Extensive Active Directory experience o365 experience Experience of working with remote monitoring tools Windows desktop support versions … and above Any experience of Windows Server is highly desirable Start date: ASAP for the Service Desk Analyst Responsibilities: Ensuring that the Service Desk Manager and other senior members of the IT business are kept informed of progress and in particular are told of major More ❯

Join to apply for the Graduate Service Desk Analyst - London role at GRAYCE Join to apply for the Graduate Service Desk Analyst - London role at GRAYCE Get AI-powered advice on this job and more exclusive features. 2:1 degree in a technical IT … Ability to work on site 5 days a week Right to work in the UK unsponsored for the duration of the programme Position:Graduate Service Desk Analyst Location:London Starting Salary:£28,000 Application Requirements: 2:1 degree in a technical IT based subject Previous experience in … to work on site 5 days a week Right to work in the UK unsponsored for the duration of the programme Overview Of Role Service Desk Support Analysts work as part of the IT Support Team, responsible for the day-to-day support operations. This includes taking customer More ❯

Service Desk Analyst - 12 Month FTC (we have office locations in Cambridge, Leeds & London) Join to apply for the Service Desk Analyst - 12 Month FTC (we have office locations in Cambridge, Leeds & London) role at Genomics England Service Desk Analyst - 12 Month FTC (we have office locations in Cambridge, Leeds & London) Join to apply for the Service Desk Analyst - 12 Month FTC (we have office locations in Cambridge, Leeds & London) role at Genomics England Company Description Genomics England partners with the NHS to provide whole genome … need to make new medical discoveries and create mor e effective, targeted medicines for everybody. Job Description We have an exciting opportunity for a Service Desk Analyst to join us here at Genomics England! As an SDA, you will provide first and second line support to stakeholders More ❯

only surpassed by our commitment to empowering our employees around the world . The Opportunity: ECI is seeking an enthusiastic, personable, and qualified Senior Service Desk Analyst with proficiency in a range of technologies and highly adept problem-solving skills to join our amazing team of Technologists. … role, you will provide end-user desktop support to multiple users at multiple locations running Windows, Exchange, and Office 365 environments. The successful Senior Service Desk Analyst will “see the world through the eyes of the customer” delivering world class desktop support and end-user server administration … for all client issues while responding to Level 2 – 3 service tickets in a fast-paced environment. In addition, you will work shoulder to shoulder with an awesome! Interfacing with high profile financial industry clients daily, you will provide unparalleled IT Support and Fully Managed Helpdesk Services. We're More ❯

Join to apply for the Service Desk Analyst role at JATO Dynamics 4 weeks ago Be among the first 25 applicants Join to apply for the Service Desk Analyst role at JATO Dynamics Get AI-powered advice on this job and more exclusive features. … most complete, accurate and up-to-date automotive data and insights, creating significant competitive advantage to our customers. Role Overview: Join us as a Service Desk Analyst(End User Computing Analyst), where you will play a pivotal role in enhancing the user experience across our IT … Head Office in Uxbridge and the successful candidate will be required to attend the office on a full-time basis. Key Responsibilities: Monitor the Service Desk queue, reassigning tickets where required. Resolving a high percentage of incidents at the first point of contact, following knowledge based articles Ensuring More ❯

Join to apply for the IT Service Desk Analyst - 6 month FTC role at Mayer Brown . Mayer Brown is an international law firm representing major corporations, funds, and financial institutions in complex transactions and disputes. We are recognized for our strategic partnership, commercial instincts, and commitment … to excellence. We foster a collaborative environment where motivated individuals can grow and thrive, supporting our principles of client service, innovation, and teamwork across our global firm. If you enjoy providing exceptional client service, taking initiative, and working professionally and responsively, you might be the candidate we seek … for our IT department in London as a Service Desk Analyst on a 6-month fixed-term contract. Purpose of the Role Reporting to the Customer Services Manager and supervised by the Service Desk Team Leader, the IT Service Desk Team provides first More ❯

Join to apply for the Service Desk Analyst Senior role at Public Sector Resourcing 1 day ago Be among the first 25 applicants Join to apply for the Service Desk Analyst Senior role at Public Sector Resourcing On behalf of FCDO, we are looking … for a Senior Service Desk analyst (Inside IR35) for a 6 Month contract based On-site in London. As a Senior Tech Bar Analyst within Rosa’s Tech Bar, you'll play a key role in reviewing and improving operational processes, acting as the escalation point … communication skills, a solid understanding of emerging technologies and the ability to work with different teams in a constantly changing environment. As a Senior Service Desk Analyst your main responsibilities will be to: * Support and lead all aspects of Tech Bar appointments. * Act as the escalation point More ❯

Join to apply for the Service Desk Analyst role at Acora - IT, Cyber & AI Join to apply for the Service Desk Analyst role at Acora - IT, Cyber & AI Get AI-powered advice on this job and more exclusive features. Acora - IT, Cyber & AI provided … poster from Acora - IT, Cyber & AI Talent Acquisition Lead (Group) - Recruiting globally at Acora - IT & Cyber Security Managed Services - We're hiring Job Title: Service Desk Analyst Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme Working Hours: Friday … to Monday (0900-1800) The Role As a Weekend Service Desk Analyst, you will be part of the Service Operations team, delivering high-quality technical support to our customers during our extended weekend coverage window. This role is specifically designed to operate on a fixed schedule More ❯

Lyra Technology Group is a family of industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses … we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term. Service Desk Senior Analyst – Lyra Technology Group Lyra Technology Group is seeking a Service Desk Senior Analyst to join their team at CMS Group … . The Service Desk Senior Analyst plays a critical leadership and operational role within the Service Desk, ensuring consistent delivery of high-quality IT support. Acting as both a technical escalation point and a team mentor, the Senior Analyst is responsible for improving service More ❯

Senior Service Desk Analyst ED&F Man Corporate London Home/Corporate/Senior Service Desk Analyst ED&F Man Corporate London Role Overview We have an exciting opportunity for someone to join us as a Senior Service Desk Analyst to … work in a truly global environment to provide first and second line technical support of ED&F Man services to internal customers within agreed service levels with a constant focus on customer service and satisfaction. The post-holder will resolve reported support using approved methods, tools and procedures … care to limit the environmental impact of our operations and actively support the communities in which we work. Key Accountabilities Ensure channels into the service desk are appropriately maintained, this will include telephone support, remote assistance and desk side support in the London office. Take ownership of More ❯

Join to apply for the Senior IT Service Desk Analyst role at Lime Join to apply for the Senior IT Service Desk Analyst role at Lime Lime is the world's largest shared electric vehicle company. We’re on a mission to build a … Most Influential Company and Fast Company Brand That Matters, Lime continues to set the pace for shared micromobility globally. Lime is seeking an experienced analyst to join our IT Service Desk to enable our employees to do their best work. More specifically, the Sr Service Desk Analyst’s role is to provide support to Lime’s internal users, ensuring our technology helps the completion of business tasks. This includes overseeing the support queue, prioritizing requests, creating and maintaining documentation, and actively resolving end user requests. In addition to day-to-day support, the Sr More ❯

SaaS Software Support Service Desk Analyst SaaS Software Support Service Desk Analyst 1 week ago Be among the first 25 applicants This range is provided by Sadler Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to … learn more. Base pay range Direct message the job poster from Sadler Recruitment Job Role: SaaS Software Support Service Desk Analyst Location: Swansea, South Wales, or London Work Arrangement: Hybrid (Minimum one day per week in one of the listed offices, currently Tuesdays) Flexible to work rotating … shifts (8am - 4pm, 10am - 6pm, or 2pm - 10pm) to cover EMEA and non-UK hours. Why This Role Stands Out As a Service Desk Analyst, you will be at the forefront of customer success, providing essential technical support to business customers. This position offers a unique blend More ❯

We have an exciting opportunity for an IT Service Desk Analyst based in St Albans to join one of our clients on a full-time permanent basis. You will need to be resident in the local area and hold a full UK driving licence and car. Summary … of the IT Service Desk Analyst role Salary: GBP30,000 - GBP35,000 DOE Location: St Albans - Hybrid 3 days in office with travel to other offices across South East Type of Contract: Permanent Hours: Weekly shift rotation, 8:00am - 4:30pm, 8:30am - 5:00pm, 9:30am … 00pm Benefits: 23 days holiday plus Bank Holidays, generous pension scheme, income protection, enhanced maternity/paternity pay, death in service, health cash plan, Employee assistance programme plus many more! Disclaimer This role requires some travel to other sites in Milton Keynes, Rickmansworth and London, so a full UK More ❯

Join to apply for the Service Desk Analyst role at Bonnier Books UK Join to apply for the Service Desk Analyst role at Bonnier Books UK Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Bonnier … Technical Services Location: 5th Floor, HYLO, 105 Bunhill Row, London, EC1Y 8LZ Department: Technical Services General Summary Bonnier Books UK is seeking a talented service desk analyst to join our technical services team. In this role, you will be responsible for providing first point of contact for … generated through monitoring systems across desktop, Infrastructure, and Business Applications. The primary aim of the role is to provide a high level of customer service and guidance to the business. Assisting the Technical Team and Business Solutions Team in restoring normal service as quickly as possible. The role More ❯

Social network you want to login/join with: Senior Service Desk Analyst, london (city of london) col-narrow-left Client: ED&F Man Commodities Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted … 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Role Overview We have an exciting opportunity for someone to join us as a Senior Service Desk Analyst to work in a truly global environment to provide first and second line technical support of ED&F Man services to … internal customers within agreed service levels with a constant focus on customer service and satisfaction. The post-holder will resolve reported support using approved methods, tools and procedures and in accordance with published KPI’s and internal SLA’s. The role provides long term potential for someone eager More ❯

A leading cloud solutions business is seeking an experienced 2nd Line Service Desk Analyst in Newcastle upon Tyne. You will provide essential support across desktop and cloud platforms, ensuring high-quality service delivery and contributing to client satisfaction. Join a dynamic team that values continuous development … free Microsoft certifications. Unlimited holidays Free Microsoft certifications Free onsite parking Charity Days Qualifications Minimum of 5 years’ experience providing support in a Managed Service Provider. Proven track record in troubleshooting desktop and server environments. Experience with cloud solutions and security best practices is beneficial. Responsibilities Provide high quality … Education Microsoft MCP VMware VCP Citrix CCP Tools Office 365 Hyper-V VMware This is a fantastic opportunity for an experienced 2 nd Line Service Desk Analyst to join a leading cloud solutions and managed services business based in the North East. Synergi is an Award-winning More ❯

have benefitted from their level-headed software solutions. The team is all like-minded individuals, with a drive to succeed in their own fields. Service Desk Analyst (Data Processing) – Kent/On-site/FTC/Full-Time/Competitive Salary (£25,000 per annum pro rata … available for this role** ABOUT THE CLIENT Goaco is a Digital Software Consultancy and we are currently looking for a motivated and detail-oriented Service Desk Analyst to join our team on a fixed-term basis. ROLE OBJECTIVE In this role, you will be responsible for managing … line support to ensure seamless operations. This is an excellent opportunity for an individual with strong analytical skills and a passion for delivering exceptional service in a fast-paced environment. RESPONSIBILITIES Service Desk Support - respond promptly to service desk tickets, emails, and calls. Log, categorise More ❯

of IT support? We’re on the lookout for a bright, curious, and ambitious junior to join a dynamic global media business as a Service Desk Analyst . Whether you’ve just finished studying or completed a career switch or apprenticeship, this is your chance to launch … Hybrid model: 4 days in, 1 from home Hands-on exposure to both PC and Mac environments Variety! You’ll support users via phone, desk-side and at an in-house tech bar Real opportunities to learn, grow, and make an impact from day one What you’ll be … fast-paced environment Familiarity with Microsoft 365 and Windows 10/11 Bonus: Any exposure to Mac OS or tech troubleshooting Bonus: Retail, Customer Service experience If you’re ready to roll up your sleeves, learn fast, and become a vital part of a forward-thinking tech team – we More ❯

Base pay range Are you ready to step into a high-impact technical support role with real career growth? We're hiring a Senior Service Desk Analyst/Senior Technical Support Engineer to join a dynamic and highly respected team, providing top-tier onsite and remote support … week onsite in Central London Exciting client environment – Financial, Legal, and MSP sector exposure What you’ll be doing: Managing incidents, change requests, and service delivery Working closely with executives, offering 2nd/3rd line support Vulnerability scanning, remediation (Nessus, Defender 365), and patch management Project support and client … AV systems Previous experience supporting clients in the MSP, Consultancy, Legal, or Financial environments Strong communication skills with a passion for delivering first-class service Solid technical foundation across Microsoft technologies Stability matters – We’re looking for candidates who have built strong, consistent career journeys and are ready for More ❯

An urgent contract role has just arisen for a talented Service Desk Analyst who has experience of Active Directory and ticketing systems to join a leading organisation based in Kings Cross, Central London. As the Service Desk Analyst, you will be working on a … very busy service desk where good communication skills are vital. The Service Desk Analyst will be on an initial 2-3 month contract. Skills required for this role: Excellent knowledge of Active Directory user admin Previous experience of a busy service desk Good More ❯

IT Support Engineer/Service Desk Analyst/IT Technician who has previous experience working on a busy helpdesk resolving first line and/or second line IT technical support tickets is required for a multi-award winning Managed Service Provider based in the City of … candidate you will need a solid foundation in 1st Line/2nd Line IT Technical Support, preferably covering Microsoft technologies within a Technical Help Desk environment. SALARY: up to £32,000 per annum (depending on experience) + Benefits (see below) LOCATION: Hybrid working/3 Days per Week working … test, so you can see how well you did. JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer/Service Desk Analyst/IT Technician who has previous experience working on a busy helpdesk resolving first line and/or second line More ❯

2nd Line Support/Senior Service Desk Analyst/IT Support Based in Leeds- Mon Fri needed to provide end user support. As 2nd Line Support/Senior Service Desk Analyst/IT Support you should have some of the following skills: Microsoft Windows …/11, Microsoft Office 365, Active Directory, Group Policy, SCCM. Successful 2nd Line Support/Senior Service Desk Analyst/IT Support will need to have excellent communication skills, strong and logical troubleshooting/diagnostic s ability, be resourceful, with a growth mindset and a drive and … ambition to progress yourself. Any 2nd Line Support/Senior Service Desk Analyst/IT Support who has had any previous experience of adding value to a team and being the go-to person will have a huge advantage. Apply now we are waiting to invest in More ❯

We are working with an organisation based in Kent to support with the recruitment of a Trainee Service Desk Analyst. Job Title: Trainee Service Desk Analyst Salary: 26,000 Location: Kent, near Maidstone Working Hours: Shift Rota's, either 8-4 or 10-6. … Hybris working with 3 days on site and 2 from home. Key Responsibilities for the Trainee Service Desk Analyst: - Answering customer calls and supporting with 1st line technical issues - Logging tickets accurately - Supporting with stock checks of equipment - General 1st line support, including setting up new users … system resets, troubleshooting issues - Liaising with customers and 3rd party suppliers providing updates on their requests. Key skills for the Trainee Service Desk Analyst: - Strong customer service experience, ideally within a commercial office based role - Self motivated and keen to learn new skills - Clear communications skills More ❯