1 to 25 of 49 Service Desk Analyst Jobs in England

Service Desk Analyst

Hiring Organisation
Sellick Partnership
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
£300/day
Service Desk Analyst Rate: £300 per day, inside IR35 (umbrella) Location: London Contract: Initial 3-month contract (likely to extend to 6 months) Working pattern: Fully on-site, 5 days per week Overview of the Service Desk Analyst role Sellick Partnership is currently supporting … organisation with the recruitment of an experienced Service Desk Analyst on an interim basis. This is an excellent opportunity for a customer-focused IT support professional to join a busy Service Desk environment, providing high-quality technical support to users across the organisation. The successful ...

Service Desk Analyst

Location
Greater London, England, United Kingdom
Service Desk Analyst Rate: £300 per day, inside IR35 (umbrella) Location: London Contract: Initial 3-month contract (likely to extend to 6 months) Working pattern: Fully on-site, 5 days per week Overview of the Service Desk Analyst role Sellick Partnership is currently supporting … organisation with the recruitment of an experienced Service Desk Analyst on an interim basis. This is an excellent opportunity for a customer-focused IT support professional to join a busy Service Desk environment, providing high-quality technical support to users across the organisation. The successful ...

Service Desk Analyst

Hiring Organisation
VIQU IT Recruitment
Location
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Contract
Contract Rate
£170 - 180 per day
Service Desk Analyst – 12-Month Contract – Cambridge My customer is looking for a customer-focused Service Desk Analyst to provide IT support across service desk tickets, desktop support, AV and meeting room technology. The successful candidate will have excellent communication skills … proactive approach and a strong focus on delivering a positive user experience. Skills Required from the Service Desk Analyst: Experience working within an IT service desk or IT support environment. Windows 10/11 desktop support and troubleshooting. Hardware, software and peripheral support. Experience managing ...

IT Support Engineer / Service Desk Analyst

Hiring Organisation
AWD Online
Location
Carlisle, Cumbria, North West, United Kingdom
Employment Type
Permanent
Salary
£30,000
Support Engineer/Service Desk Analyst Join a customer-focused IT support team delivering remote and on-site technical support across Microsoft 365, end-user devices and service desk requests. This opportunity suits someone with customer-facing IT support experience, strong troubleshooting skills … full driving licence. If youve also worked in the following roles, wed also like to hear from you: IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, 1st Line Support Engineer, 2nd Line Support Engineer, Desktop Support Engineer SALARY ...

IT Service Desk Analyst - 1st & 2nd Line IT Support

Hiring Organisation
Mackenzie Jones IT
Location
North Cambridgeshire, Ely, Cambridgeshire, United Kingdom
Employment Type
Permanent
Salary
£30000 - £35000/annum c£30k - £35k + Excellent Benefits Pa
Service Desk Analyst - 1st & 2nd Line Support - Permanent c£30k - £35k + Excellent Benefits Package. North Cambridgeshire - 4 Days Per Week Onsite. Must be Eligible to work in the UK. Seeking to secure a technically capable, customer-focused IT Service Desk Analyst with … delivering hands-on technical support across Microsoft 365, Cloud Services, Windows devices, Business Applications, User Account Administration & End-User infrastructure , alongside managing IT Incidents & Service Requests through to resolution. Working closely with internal Infrastructure teams, third-party suppliers & international IT colleagues, you will provide responsive and effective IT Support ...

Lead Service Desk Analyst

Hiring Organisation
ROTORK PLC
Location
Bath, Somerset, South West, United Kingdom
Employment Type
Permanent, Work From Home
Lead Service Desk Analyst Bath, UK Employees work in a hybrid mode 4 Days on site with option of 1 day remote Full-time Department: Information Technology Job Description Join us as a Lead Service Desk Analyst, where youll play a key role … supporting and guiding a high-performing support team delivering exceptional IT service across a global organisation. Reporting to the Global Service Desk Manager and acting as the senior UK- based technical escalation point for global day-to-day Service Desk matters, youll combine hands ...

IT Support Engineer / Service Desk Analyst

Hiring Organisation
AWD Online
Location
Taunton, Somerset, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
Support Engineer/Service Desk Analyst Join a friendly, forward-thinking IT team supporting managed-service clients across the UK. This customer-focused opportunity suits someone experienced with Windows Desktop, Microsoft 365, Active Directory and ticket-led technical support. If youve also worked in the following … roles, wed also like to hear from you: IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, 1st Line Support Engineer, First Line Support Engineer, Desktop Support Engineer, IT Helpdesk Analyst Successful candidates can expect 25 days holiday plus bank holidays, training ...

1st-2nd line Service Desk Analyst

Hiring Organisation
Pro-Connexions
Location
Potters Bar, Hertfordshire, EN6, United Kingdom
Employment Type
Permanent
Salary
£30000 - £35000/annum £30-£35k + Skill development & Benef
line Service Desk Analyst – Offering a great opportunity to convert to Cloud Support! –– Office based in Hertfordshire- Mon – Fri needed to deliver fast, effective technical support across our business. Would you like to work in an environment where Skill Development is high encouraged and not a Siloed … environment? Successful 1st-2nd line Service Desk Analyst will be tasked with managing user accounts, troubleshoot everyday hardware/software issues, and support our modern cloud stack (Microsoft 365, Freshservice, NinjaOne). We will consider candidates with on Prem experience that wants to convert to the Cloud ...

Service Desk Analyst

Hiring Organisation
Vistry Group
Location
Cheltenham, Gloucestershire, South West, United Kingdom
Employment Type
Permanent
Salary
competitive + bonus + upto 41 days a/l + healthcare
Nutshell We have an opportunity for a Service Desk Analyst to join our team within Vistry Services, at our Cheltenham office. As our Service Desk Analyst, you will provide outstanding customer service by resolving incidents on first call utilising 1st and 2nd line … benefits In return, what we would like from you Behave in line with our company values Integrity, Caring and Quality Previous experience in customer service role within the IT sector Experience on a Service Desk Excellent written & oral communication skills, ability to influence others at all levels ...

L1 Service Desk Analyst

Hiring Organisation
The Channel Recruiter
Location
Nottingham, Nottinghamshire, United Kingdom
Employment Type
Permanent
Salary
£25000/annum
title: L1 Service Desk Analyst Location: Nottingham Salary: £25,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. Passionate about technology … helping people? As an L1 Service Desk Analyst in Nottingham, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish. At XMA, our people are at the heart of everything we do. Together ...

Service Desk Analyst

Location
York and North Yorkshire, England, United Kingdom
Join OneAdvanced The Senior Service Desk Analyst provides high-quality technical support to customers and end users while acting as a senior point of escalation within the Service Desk. The role combines hands-on technical troubleshooting with greater responsibility for incident ownership, service quality … through to resolution and ensure customers receive clear, professional and proactive communication throughout their support experience. This is an ideal role for an experienced Service Desk Analyst who wants to develop their technical capability, take on greater responsibility and progress towards technical specialist or leadership opportunities. What ...

Service Desk Analyst

Location
Milton Keynes, England, United Kingdom
Role Title: Service Desk Analyst Duration: 12 month contract Location: Milton Keynes. Fully onsite. Either 8-4pm or 10-6pm Rate: up to £178.85 p/d Umbrella inside IR35 Role purpose/summary The Service Desk is a key IT function … approach defined by VWFS' IT Services Strategy to all in VWFS UK, VW Bank Ireland and the retail network, with associated high levels of service and satisfaction. The Service Desk Analyst's responsibilities include incident and service request logging, providing technical first time fix solutions ...

Service Desk Analyst / 1st Line Support

Hiring Organisation
Pro-Connexions
Location
Wakefield, Peacock, West Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£26000 - £26227/annum £25-£26.200 + Skill development & Ca
1stLine Support/Service Desk Analyst/IT Support – Office based in Wakefield- Mon – Fri needed to provide end user support. You must have strong customer services experience and determined to enhance your IT Technical Skill set and career! Multiple roles available. As 1st Line Support/… Service Desk Analyst/IT Support you should ideally have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory, hardware printer support knowledge, Group Policy, SCCM or be willing and proactive in upskilling yourself . Successful 1stLine Support/Service ...

Service Desk Analyst

Hiring Organisation
Hays Technology
Location
Hampshire, United Kingdom
Employment Type
Contract
Contract Rate
£250/day £250 per day INSIDE
Service Desk Analyst Rate: £250 per day, umbrella rate Location: Hampshire Working arrangement: 5 days per week onsite Contract length: 6 Months Clearance requirement: SC cleared or eligible for SC clearance Your new company You will be joining a Shared Service Desk team within … government body, providing first-line IT support to users. You will work closely with Duty Technicians, infrastructure teams, application support teams and Service Managers to restore services quickly and provide a high-quality customer experience. Previous experience working within a government or public sector environment would be beneficial ...

Senior Service Desk Analyst

Location
Dartford, England, United Kingdom
solutions. The team is all like-minded individuals, with a drive to succeed in their own fields. ABOUS US Goaco is a growing Managed Service Provider (MSP) delivering IT Support, Cyber Security and Microsoft Cloud solutions to businesses across the UK. We pride ourselves on providing exceptional customer service, innovative technology solutions and a security-first approach. We’re looking for an experienced Senior Service Desk Analyst to join our growing technical team. This is a hands‐on role supporting both internal systems and our managed customers, while helping to drive technical excellence across ...

Service Desk Analyst

Hiring Organisation
Intuition IT Solutions Ltd
Location
Chester, Cheshire, United Kingdom
Employment Type
Contract
Contract Rate
GBP Annual
Title: Service Desk Analyst Location: Chester UK (Hybrid) Employment type: Contract Inside Ir35 JD for the role: Note: The client is looking for someone who can speak both English and German fluently. Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. Logs incidents and service requests and maintains relevant records: Identifies and classifies incident types and service interruptions Records incidents cataloging them ...

Service Desk Analyst

Hiring Organisation
ECS Resource Group Ltd
Location
Reading, Berkshire, United Kingdom
Employment Type
Contract
Contract Rate
£240/day INSIDE IR35
Modern Workplace - Service Desk Analyst Location: Reading Rate: £240 Per Day Inside IR35 Contract: Three - Six Months SC Clearance is essential. Applicants without live SC Clearance will not be progressed The Role I am working with a longstanding client with whom we have completed numerous contract … last three years. After 30 years in the sector they have carved out a fantastic reputation for quality and providing the very best service to their clients. They are now looking for a Service Desk Analyst to work with one of their clients on a contract ...

IT Service Desk Analyst

Hiring Organisation
Reed Technology
Location
Liverpool, Merseyside, United Kingdom
Employment Type
Contract
Contract Rate
£150/day
Service Desk Analyst Liverpool/Remote (1 day per week on site) 6 Months + (Possibility to go permanent) £150 per day (Inside IR35) An experienced IT Service Desk Analyst is required for our legal client, to join a busy IT team … initial 3-month contract. This role will be responsible for providing high-quality 1st and 2nd line support, resolving incidents and service requests, and delivering an excellent service to end users. Key Responsibilities Providing IT support via phone, email and ticketing systems Logging, troubleshooting and resolving incidents ...

Service Desk Analyst

Hiring Organisation
Morson Edge
Location
Poole, Dorset, South West, United Kingdom
Employment Type
Permanent
Salary
£35,000
Service Desk Analyst Location: Poole – 4 days per week on site Salary: Up to £35,000 per annum We're looking for a proactive and customer-focused Service Desk Analyst to join a growing technology business specialising in software solutions. This is a varied … role where you'll help maintain high service standards, manage customer issues and work closely with internal technical and project teams to continually improve service delivery. Key Responsibilities Manage and drive problem records through to resolution. Monitor service performance, system capacity and trends. Produce and present customer ...

2nd Line Service Desk Analyst

Location
Greater London, England, United Kingdom
second year running and so, we are happy to consider flexible working opportunities to help you balance your work and home life. Team: IT - Service Desk Location: London Role overview Introduction to the team: The Service Desk 2nd Line Analyst is an integral part … Operations team, reporting to the Service Delivery Manager, with guidance provided by a Team Leader. Our IT Operations team is a friendly and diverse group encompassing Service Delivery Management, Infrastructure, Solutions Architecture, and Security Architecture, spanning multiple locations across the UK. You'll find your work with ...

Senior Service Desk Analyst

Location
Newcastle upon Tyne, England, United Kingdom
Full Time vacancy that will close in 10 days at 23:59 GMT . The Vacancy An exciting opportunity has arisen for a Senior Service Desk Analyst to join our Technology and Change team based in Newcastle upon Tyne. This is an interesting and varied role, with … involved in some exciting IT projects and you'll be empowered to bring your own ideas and improvements to the team. Our IT Service Desk is the central point of contact for all IT related incidents, service requests and issue resolution. Reporting into our Service Desk ...

Service Desk Analyst

Location
Rottingdean, England, United Kingdom
Description: Service Desk Analyst Contract – Permanent Location: New Victoria Hospital KT2 7EG Working hours: 37.5 hours per week; Shift pattern: 7.5 hour shifts between 7am – 8pm plus on call rota. Salary: Up to £40,000 per annum We make health happen. At Bupa, we’re passionate about … from the start you’ll become part of our digital strategy, joining us on our journey and developing yourself along the way. As a Service Desk Analyst, you will Assist with the IT operations, Desktop/Network support and implementing new systems/technologies. Provide a customer ...

Service Desk Analyst

Location
Royal Borough of Kingston upon Thames, England, United Kingdom
Description: Service Desk Analyst Contract - Permanent Location: New Victoria Hospital KT2 7EG Working hours: 37.5 hours per week Shift pattern: 7.5 hour shifts between 7am - 8pm plus on call rota. Salary: Up to £40,000 per annum We make health happen. At Bupa, we're passionate about … from the start you'll become part of our digital strategy, joining us on our journey and developing yourself along the way. As a Service Desk Analyst , you will Assist with the IT operations, Desktop/Network support and implementing new systems/technologies. Provide a customer ...

ICT Senior Service Desk Analyst

Hiring Organisation
Goodman Masson
Location
King's Lynn, Norfolk, United Kingdom
Employment Type
Full-Time
Salary
£35,521 per annum
experienced IT support professional ready to take the next step? Join us as an ICT Senior Service Desk Analyst! You'll support our Service Desk Team Leader to drive continual improvement, provide expert first-line (and some second-line) support and troubleshooting, and help deliver … strong troubleshooting skills across hardware, software and network issues Taking ownership of requests, planning and prioritising your workload, accurately recording information in our IT Service Management Tool (HaloITSM), and creating and managing change management requests Keeping customers informed of progress, providing advice and guidance, meeting performance targets, and producing ...

Service Desk Analyst

Hiring Organisation
Som3
Location
Northampton, Northamptonshire, United Kingdom
Employment Type
Permanent
Salary
£28000 - £30000/annum
Service Desk Analyst *** 5 days a week on site *** Role Overview As a 1st/2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems. Based at head … process, including setting up new users on Microsoft 365. Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool. Collaborate with third-party technology and support providers across applications, infrastructure, networking, and telephony. Maintain and update the IT SharePoint page, share ...