2 of 2 Service Desk Analyst Jobs in North Yorkshire

summary We are looking to recruit an enthusiastic IT professional to join our IT Service Desk. The role provides first line IT support to the trust of all aspects of computing, including PC's, Laptops, Mobile phones etc. Excellent communication skills and a customer focus are also key attributes … this particular role. Main duties of the job To provide a first line of contact for dealing with customer queries received by the service desk. To ensure accurate and timely recording of the Trust's logging system and to assign the call to the appropriate specialist or group. ...

York. This is an excellent opportunity for someone with first and second-line support experience who enjoys solving technical problems, delivering excellent customer service, and wants to develop their career across infrastructure, cloud technologies and IT operations. You'll play a key role in supporting colleagues across the business … doing As an IT Support Engineer, you'll be responsible for providing high-quality technical support across the business, including: User Support & Service Delivery Act as the first point of contact for IT support requests. Log, prioritise and manage incidents through the IT service desk. Troubleshoot hardware, software ...