3 of 3 Service Desk Analyst Jobs in West Yorkshire

Service Desk Analyst - 1st Line - Huddersfield Service Desk Analyst/1st Line IT Support Analyst with strong experience in Microsoft 365 and in an IT helpdesk or IT support role is required by a leading company in central Huddersfield In this role … team by providing an excellent IT support service. Experience required: 6+ months of experience in a similar 1st line IT support/service desk role Working with helpdesk software, MS Office 365, Azure & Windows 10/11 Excellent understanding of various systems and a passion for learning about ...

summary A new and exciting opportunity has arisen to join the MY Digital Service Desk team as a Digital Service Desk Analyst at The Mid Yorkshire Teaching NHS Trust. The Digital Service Desk team, in conjunction with other teams within Digital Services, delivers … Trust-wide first line support to staff via telephone, remotely and in person, providing users with excellent service and support to deliver their roles safely and effectively. We are looking for a friendly, motivated and enthusiastic individual who is passionate to deliver high-quality, customer-focused first-line ...

WearelookingfortwoServiceDeskAnalystsforanimmediatestart. YouwillbejoininganestablishedITservicedeskwhereyouwillbefirstpointofcontactfortechnicalsupport,providing1st/2ndlineresolutionofhardware/softwareandnetworkrelatedissuesaswellasundertakinguseradministrationandaccessrelatedtasks. KeySkillsandExperience PreviousexperienceworkingonanITServiceDeskinanITILenvironment Haveagoodunderstanding/proficiencyinMSofficesuiteapplications,desktopoperatingsystemsandserveradministration ExperienceofAdobeandAntivirussoftware ExperienceofExchange/Activedirectory(i.e.Accountcreations,passwordresets,creationofgroupsetc.) Understandingofnetworkconceptse.g.DNS,DHCP,Email,HTTP,SSLandTCP/IPprotocols Basicnetworkingskillse.g.LAN/WAN/VPNsupport Experienceworkinginahighcallvolumeenvironment. Motivatedindividualwithapositivecandoattitude. Greatteamplayer ...