3 of 3 Service Desk Engineer Jobs in the East of England

growing, independent MSP supporting SMEs across London and the South East is looking for a talented 2 Line Service Desk Engineer to resolve complex technical issues, deliver infrastructure and Microsoft 365 projects, and help mentor the 1 Line team. This is office based 4 days a week … Deliver project work including M365 migrations, Intune deployments and infrastructure upgrades. Troubleshoot hybrid environments, Active Directory, Entra ID and Intune. Improve automation, documentation and service quality using HaloPSA, NinjaOne, CIPP and Hudu. Coach 1 Line engineers and share technical knowledge. What we're looking for 3+ years' commercial ...

growing, independent MSP supporting SMEs across London and the South East are looking for a customer-focused 1 Line Service Desk Engineer to deliver outstanding support, resolve issues at first contact wherever possible, and build the skills to progress into 2 Line. This is office based … Friday's. What you'll do Provide first-line technical support across Microsoft 365, Windows 10/11 and networking. Resolve incidents and service requests while delivering excellent customer service. Troubleshoot Microsoft 365, PCs, printers, VPNs, Wi-Fi and connectivity issues. Monitor and respond to alerts using HaloPSA, NinjaOne ...

Title: Second Line Helpdesk Engineer Location: Hybrid working, Norfolk We have an exciting opportunity with an established & growing organisation who offer great training for a second line helpdesk engineer. This company can offer an attractive hybrid working pattern and offer a great benefit package. They are a leading provider … customer service. Manage and prioritise multiple open incidents effectively. What they are looking for from you: You should have experience working in a service desk/technical support role, where you have gained troubleshooting skills, and knowledge across M365, Windows/MacOS, and Active Directory. You must ...