3 of 3 Service Desk Engineer Jobs in Hampshire

Role: Service Desk Engineer Location: Portsmouth (Onsite) Salary: £25,000 - £30,000 Rapidly Growing MSP | Career Progression | Exposure to Cloud & Infrastructure Were working with a fast-growing MSP based in Portsmouth, known for delivering high-quality IT support and modern infrastructure solutions. Theyre now hiring a Service Desk Engineer to join their growing team. … Experience supporting Windows 10/11, Microsoft 365 & Active Directory Good understanding of basic networking DNS, DHCP, VPNs Comfortable with ticketing systems and remote troubleshooting Excellent communication and customer service skills MSP experience is ideal Exclusive Benefits: Competitive Salary (£25,000 - £30,000) Paid Certifications & Training Microsoft, Azure, Networking & more Clear Progression Path into 2nd Line, Projects, or Cloud More ❯

Overview of the role We are currently looking for a 1st Line Telecoms Service Desk Engineer to join our knowledgeable team of three engineers. You will be the initial contact supporting our clients through the phone to resolve or escalate their Telecoms issues. You will be supporting the other teams in the business with Telecom queries, logging … strategic goals, our in-house teams tailor our services to suit every client’s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our 1st Line Telecoms Service Desk Engineer: To provide an initial point of contact via the phone to all contractual clients, log tickets and collate details of the issue. To work with the technical support team to identify problems and assist with solutions. Providing support to all clients, updating change control, and ensuring business continuity. Manage faults through to completion, keeping our More ❯

Are you ready to join a company that genuinely values its people? As a Service Desk Planner, you'll be the key point of coordination for engineers and account managers, ensuring smooth and timely service delivery for a portfolio of clients. While previous experience in a similar role is ideal, we offer full training to help you More ❯