Southampton, Hampshire, South East, United Kingdom
Sterling Bridge Limited
Role : ServiceDeskEngineer Location : Southampton Salary : £26,000 - £28,000 We are now recruiting a TOP MSP in Southampton currently experiencing rapid growth! They are looking for a ServiceDeskEngineer to join their talented Team of Engineers. In this role you will … working in a fast-paced and highly technical environment and will progress and develop both internally and technically very quickly. If you are a ServiceDeskEngineer looking for a role with ample progression and growth opportunities to infrastructure, Projects and Technical Consultancy - this is the role more »
Remote ServiceDeskEngineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote ServiceDeskEngineer role involves providing comprehensive IT support, including … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities more »
area. Having had massive success and growing the team in 2024 they have ambitious growth plans for 2025 and are hiring again for their servicedesk team. The business is still small, approx. 40 people in size but growing steadily and they have an excellent company culture underpinned … and providing on-site support Strong network support skills Strong Microsoft/windows support skills Excellent troubleshooting and problem solving Strong communication and customers service skills Experience of 2nd line support Full UK driving license Beneficial skills/Experience: Any Microsoft Support qualifications Any Networking qualifications E.G. CCNA, CCNP more »