12 of 12 Service Desk Engineer Jobs in Manchester

the right decisions for their customers. And we’re determined, always staying open – winning and failing as one. We’re looking for a Global Service Desk Engineer to join our ever-evolving Digital Workspace Team to help us unleash the potential of every business. Are you ready … world. From the hardware to the networks and everything between, they humbly make it all happen. We are seeking a highly skilled and experienced Service Desk Engineer to be part of our dynamic team. The successful candidate will be a part of our global service desk operations team ensuring exceptional support and service delivery to our WorldPayer’s. This role requires extensive experience with face-to-face customer interactions and ticket management within ServiceNow. What you’ll own Service Delivery: Ensuring timely and effective resolution of incidents and service requests. Customer engagement More ❯

Social network you want to login/join with: IT Service Desk Engineer – Liverpool, Office based, Please only apply if you can commute to the office 5 days a week My client is a global company that has been established for many years. They have an excellent … reputation for staff retainment and are looking to expand their IT Service Desk team. As an IT Service Desk Technician, you will be responsible for accepting, logging and responding to IT support requests from across the group. You will be responsible for initial incident triage and … troubleshooting before either resolving the issue or escalating to the relevant team. A proactive approach to customer service and support is necessary to succeed in this role. Job responsibilities for the IT Service Desk role * Provide high quality IT support to the group. * Categorise and record IT More ❯

Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 04.06.2025 Expiry Date: 19.07.2025 col-wide Job Description: Service Desk Engineer The Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. You will provide exceptional standards of support to customers, across a variety of products, services and platforms. You will work with the Lifecycle Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support … verbal communication is professional and meets our standards. Ensure appropriate adherence to performance targets including KPIs and SLAs. Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisation. Work with Team Managers, Team More ❯

Talent | Technology Recruitment Are you passionate about providing IT support and troubleshooting technical issues? Do you thrive in a fast-paced environment where customer service and problem-solving go hand in hand? If so, we have an exciting opportunity for an IT Service Desk Engineer to … IT knowledge base for future support Supporting IT onboarding processes for new employees What Experience We’re Looking For: Previous experience in a Helpdesk, Service Desk, or IT Support role Strong knowledge of Windows OS and Microsoft 365 administration Experience with Active Directory (user management, password resets, group … network issues Excellent communication skills, with the ability to support both technical and non-technical users Experience using ticketing systems and following ITIL-based service desk processes A proactive and customer-focused approach to problem-solving Desirable but not essential: Experience with Microsoft Azure or cloud-based IT More ❯

Are you passionate about providing IT support and troubleshooting technical issues? Do you thrive in a fast-paced environment where customer service and problem-solving go hand in hand? If so, we have an exciting opportunity for an IT Service Desk Engineer to join a growing … IT knowledge base for future support Supporting IT onboarding processes for new employees What Experience We’re Looking For: Previous experience in a Help Desk, Service Desk, or IT Support role Strong knowledge of Windows OS and Microsoft 365 administration Experience with Active Directory (user management, password … network issues Excellent communication skills, with the ability to support both technical and non-technical users Experience using ticketing systems and following ITIL-based service desk processes A proactive and customer-focused approach to problem-solving Desirable but not essential: Experience with Microsoft Azure or cloud-based IT More ❯

Are you passionate about providing IT support and troubleshooting technical issues? Do you thrive in a fast-paced environment where customer service and problem-solving go hand in hand? If so, we have an exciting opportunity for an IT Service Desk Engineer to join a growing … IT knowledge base for future support Supporting IT onboarding processes for new employees What Experience We’re Looking For: Previous experience in a Help Desk, Service Desk, or IT Support role Strong knowledge of Windows OS and Microsoft 365 administration Experience with Active Directory (user management, password … network issues Excellent communication skills, with the ability to support both technical and non-technical users Experience using ticketing systems and following ITIL-based service desk processes A proactive and customer-focused approach to problem-solving Desirable but not essential: Experience with Microsoft Azure or cloud-based IT More ❯

1st Line Service Desk Engineer – Manchester (Hybrid) | £22,000–£27,000 + Benefits We're hiring a 1st Line Service Desk Engineer to join a growing, people-first Managed Service Provider with a passion for technical excellence and personal development. If you're More ❯

1st Line Service Desk Engineer – Manchester (Hybrid) | £22,000–£27,000 + Benefits We're hiring a 1st Line Service Desk Engineer to join a growing, people-first Managed Service Provider with a passion for technical excellence and personal development. If you're More ❯

client a leading company working in the Healthcare sector are going through a continued period of growth and are looking to recruit a Senior Service Desk Engineer who will be responsible for providing technical support to onsite users. Job Title: Senior Service Desk Engineer … a leading company working in the Healthcare sector are going through a continued period of growth and are looking to recruit a 2nd Line Engineer who will be responsible for providing technical support to onsite users. Key Responsibilities: Managing Active Directory Providing desktop support Managing Office 365 Troubleshooting network More ❯

Remote Service Desk Engineer Location: Remote Contract Type: Full-Time Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button. Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … of: DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities More ❯

Remote Service Desk Engineer Location: Remote Contract Type: Full-Time Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button. Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … of: DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities More ❯

VCG Technology Services Limited - Support more conscious, fit-for-purpose, technology investment choices. The Service Desk Engineers hold a critical role within our business, looking to support customers with incidents and services requests, ensuring tickets are proactively managed with internal and external stakeholders, providing clear and proactive communication … role involves troubleshooting IT issues, assisting end-users, and escalating more complex problems when required. A strong emphasis is placed on delivering outstanding customer service and adhering to ITIL best practices. Key Responsibilities: Incident and Service Request Management: Respond to and resolve incoming incidents and service requests … addressing call quality issues, dropped connections, and configuration changes. Escalate more complex connectivity and voice issues to specialist teams, providing comprehensive diagnostic information. Customer Service Excellence: Deliver outstanding customer service by actively listening to users, empathising with their concerns, and providing clear solutions. Explain technical issues in non More ❯