13 of 13 Service Desk Engineer Jobs in the North West

technology and eager to kick-start your career in IT? We are looking for an enthusiastic ICT Apprentice to join our team as a Service Desk Engineer. The role of Service Desk Engineer is to implement and deliver remote support to the client base through … service desk functions using knowledge, skills and appropriate tools. Role To deliver first class remote support to every client in relation to all IT issues, requirements and needs. To satisfy end user requirements with recommendations on their infrastructure. To give advice on best practice for all queries whether … run smoothly and benefit all end users i.e. Helping with quotes, giving correct and useful information to other members of the team. Provide all service desk users with up-to-date information regarding faults, account notes and client details to maintain smooth running of the service desk. More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities More ❯

wider team of experienced engineers to assist with the company's progression. The post holder would be responsible for assisting, fixing and maintaining general service requests, incidents and problems for multiple sites across, escalating where necessary and assisting the wider IT Team with investigations and rollouts of new technology. … The engineer will be required to provide on-site support across our four Schools based in the South East of England (Norfolk region), with the ability to support additional sites further down the line. KEY ACCOUNTABILITIES: Troubleshoot and resolve incidents, problems, and service requests, providing regular updates to … the end user. Escalate issues to the 3rd line support or IT Service Desk Manager when necessary. Serve as the first point of contact for 1st line support engineers at the point of escalation. Own, monitor, and resolve incidents and requests in a timely manner. Work closely with More ❯

Are you passionate about providing IT support and troubleshooting technical issues? Do you thrive in a fast-paced environment where customer service and problem-solving go hand in hand? If so, we have an exciting opportunity for an IT Service Desk Engineer to join a growing … IT knowledge base for future support Supporting IT onboarding processes for new employees What Experience We’re Looking For: Previous experience in a Helpdesk, Service Desk, or IT Support role Strong knowledge of Windows OS and Microsoft 365 administration Experience with Active Directory (user management, password resets, group … network issues Excellent communication skills, with the ability to support both technical and non-technical users Experience using ticketing systems and following ITIL-based service desk processes A proactive and customer-focused approach to problem-solving Desirable but not essential: Experience with Microsoft Azure or cloud-based IT More ❯

client a leading company working in the Healthcare sector are going through a continued period of growth and are looking to recruit a Senior Service Desk Engineer who will be responsible for providing technical support to onsite users. Job Title: Senior Service Desk Engineer … a leading company working in the Healthcare sector are going through a continued period of growth and are looking to recruit a 2nd Line Engineer who will be responsible for providing technical support to onsite users. Key Responsibilities: Managing Active Directory Providing desktop support Managing Office 365 Troubleshooting network More ❯

client a leading company working in the Healthcare sector are going through a continued period of growth and are looking to recruit a Senior Service Desk Engineer who will be responsible for providing technical support to onsite users. Job Title: Senior Service Desk Engineer … a leading company working in the Healthcare sector are going through a continued period of growth and are looking to recruit a 2nd Line Engineer who will be responsible for providing technical support to onsite users. Key Responsibilities: Managing Active Directory Providing desktop support Managing Office 365 Troubleshooting network More ❯

Job summary Join ourIT Service Desk teamand help keep our organisation running smoothly! You'll provide remote technical and application support, working to resolve IT issues quickly and efficiently while delivering excellent customer service. You will troubleshoot and resolve IT issues, escalate when needed, and update support tickets … a range of IT systems, support nationwide teams, and gain hands-on experiencefull training provided! Main duties of the job As a First Line Service Desk & Application Support Engineeryou will be responsible for but not limited to: Provide 1st line IT support across HCRG Care Group, including desktops … To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2 Job description Job responsibilities As anIT Service DeskEngineer, you will be working in ahybrid capacity, with a base at ourRuncorn office, providing remote support to the entire organisation. You will feel More ❯

We are recruiting for a number of contract Service Desk Engineers to join a leading healthcare company based in Runcorn. The role will operate predominantly remote with 1 day per week required on site. However, full presence in the office is required for the first few weeks for … IT Operational Delivery of End point services. Experience of supporting endpoint devices, remotely, over the phone, via IM and where appropriate travel to provide desk-side support Experience supporting a wide user base operating Windows 10, peripherals, hardware, software, printers and other peripherals Well organised, resourceful and a proficient … problem solver comfortable working under pressure with a logical mindset Experience supporting Microsoft OS and third-party applications. Excellent communication and customer service skills, with the ability to engage with a wide variety of users in a fast-paced service desk environment. More ❯

We are recruiting for a number of contract Service Desk Engineers to join a leading healthcare company based in Runcorn. The role will operate predominantly remote with 1 day per week required on site. However, full presence in the office is required for the first few weeks for … IT Operational Delivery of End point services. Experience of supporting endpoint devices, remotely, over the phone, via IM and where appropriate travel to provide desk-side support Experience supporting a wide user base operating Windows 10, peripherals, hardware, software, printers and other peripherals Well organised, resourceful and a proficient … problem solver comfortable working under pressure with a logical mindset Experience supporting Microsoft OS and third-party applications. Excellent communication and customer service skills, with the ability to engage with a wide variety of users in a fast-paced service desk environment. More ❯