1st Line Support Engineer | Doncaster (On-site) £25,000 start salary & benefits | Permanent This is entry-level IT support A well-known UK tech and telecoms client of ours is looking for a 1st Line Support Engineer to be the first point of contact for customer issues. You’ll be taking calls, logging tickets, and solving common IT … remote monitoring, SLAs). It’s a busy, customer-facing job with 20+ tickets a day and clear escalation routes when needed. Ideal experience: 1 years in a helpdesk, servicedesk or IT support role Good knowledge of Windows 10/11, Office 365 and Active Directory Confident handling printers, desktops, basic networking (TCP/IP) Strong communication … and customer service skills Ability to multitask and work to SLAs Desirable: Experience with ticketing systems (ConnectWise/ServiceNow ideal) SharePoint, Intune, or Wi-Fi troubleshooting experience Why Apply? You’ll be joining a professional, well-run team where support means more than just logging calls. Great place to learn, build skills, and move up the ladder. Apply now More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Littlefish
ServiceDeskEngineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Nottingham (Hybrid) Salary: Up to £26,252 Home based position on a 4 on … people- we would love to hear from you. The role and what youll be getting up to on a day-to-day basis: Littlefish are recruiting for a 247 ServiceDeskEngineer to join the ServiceDesk Team. This role is home based position on a 4 on 4 off shift pattern. You will be … team meetings and carry out your first 6-week training in the office. What youll be getting up to on a day-to-day basis: Reporting into the 247 ServiceDesk Team Leader, as a 247 ServiceDeskEngineer, you will provide effective technical support to Littlefishs contract customers. The ServiceDeskEngineerMore ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Little Fish (UK) Ltd
we would love to hear from you. The role and what you'll be getting up to on a day-to-day basis: Littlefish are recruiting for a 247 ServiceDeskEngineer to join the ServiceDesk Team. This role is home based position on a 4 on 4 off shift pattern. You will be … meetings and carry out your first 6-week training in the office. What you'll be getting up to on a day-to-day basis: Reporting into the 247 ServiceDesk Team Leader, as a 247 ServiceDeskEngineer, you will provide effective technical support to Littlefish's contract customers. The ServiceDeskEngineer will resolve desktop, laptop, printer, application issues, as well as performing network/server troubleshooting and administration. To be our ServiceDeskEngineer, you will be able to communicate effectively with the customer and manage technical queries in line with Littlefish standards and customer specific SLA's. What are we looking for in the More ❯
working with creative, passionate, energetic, and friendly people, we would love to hear from you. The role and what you'll be doing daily: Littlefish is seeking a Senior ServiceDeskEngineer (MacOS) to join our expanding ServiceDesk team on this exciting journey! Reporting to the ServiceDesk Team Leader, as a … Senior ServiceDeskEngineer, you will provide effective technical support to Littlefish contract customers, specifically around MacOS and Windows . Your responsibilities will include resolving desktop, laptop, printer, application issues, and performing network/server troubleshooting and administration. You will communicate effectively with customers and manage technical queries in line with Littlefish standards and customer-specific SLAs. … and Windows technical role. What we offer: Our unique training program, the Littlefish Academy, provides an opportunity to increase your earnings by £4,500, enhancing your technical skills and service quality. Referral bonus of £800 for successfully referring a friend. Access to LinkedIn Learning with over 16,000 tutorials for personal and professional development. Healthcare cash plan covering online More ❯
like you and you're excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: We are recruiting for a ServiceDeskEngineer to join our growing ServiceDesk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Communicate … friendly and professional manner. Prioritise, progress, and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our exclusive training programme, the Littlefish Academy. … as we see Littlefish grow. I am High Performing - I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate - We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one More ❯