ServiceDeskManager/Service Delivery/ITIL/Service Management/Permanent/Milton Keynes/up to £50,000pa + bonus/Onsite Overview Vivo Talent is working with an award-winning, fast growing technology business who are looking to add to their … team. They're looking for an experience ServiceDeskManager who is confident in their ability to lead and evolve their servicedesk and service delivery operations. As the ServiceDeskManager you will oversee first and second line support while … This is a fantastic opportunity for someone looking to take the next step in their career and have autonomy in the way that this servicedesk is shaped. Key Responsibilities: Lead and develop the servicedesk team, promoting a customer-first culture. Define and document SOPs More ❯
ServiceDeskManager/Service Delivery/ITIL/Service Management/Permanent/Milton Keynes/up to £50,000pa + bonus/Onsite Overview Vivo Talent is working with an award-winning, fast growing technology business who are looking to add to their … team. They're looking for an experience ServiceDeskManager who is confident in their ability to lead and evolve their servicedesk and service delivery operations. As the ServiceDeskManager you will oversee first and second line support while … This is a fantastic opportunity for someone looking to take the next step in their career and have autonomy in the way that this servicedesk is shaped. Key Responsibilities: Lead and develop the servicedesk team, promoting a customer-first culture. Define and document SOPs More ❯
Job Title: ServiceDeskManager Location: Milton Keynes (Fully Onsite) Salary: Up to £50,000 Per Annum plus Benefits Employment Type: Full-Time, Permanent Department: Operations 🚀 About the Role: We are seeking a motivated and experienced ServiceDeskManager to lead a fast-paced … customer-centric IT support team. This role is perfect for someone who thrives on delivering excellent customer service, driving performance through data and KPIs, and leading a high-performing team to deliver measurable improvements in customer satisfaction and operational efficiency. As the ServiceDeskManager, you … will be instrumental in shaping the customer support experience, managing team dynamics, and improving systems, tools, and reporting processes to ensure world-class service delivery. 🎯 Key Responsibilities: Champion a customer-first culture , ensuring all interactions are professional, empathetic, and efficient. Monitor and improve CSAT (Customer Satisfaction) and NPS (Net More ❯
Job Title: ServiceDeskManager Location: Milton Keynes (Fully Onsite) Salary: Up to £50,000 Per Annum plus Benefits Employment Type: Full-Time, Permanent Department: Operations 🚀 About the Role: We are seeking a motivated and experienced ServiceDeskManager to lead a fast-paced … customer-centric IT support team. This role is perfect for someone who thrives on delivering excellent customer service, driving performance through data and KPIs, and leading a high-performing team to deliver measurable improvements in customer satisfaction and operational efficiency. As the ServiceDeskManager, you … will be instrumental in shaping the customer support experience, managing team dynamics, and improving systems, tools, and reporting processes to ensure world-class service delivery. 🎯 Key Responsibilities: Champion a customer-first culture , ensuring all interactions are professional, empathetic, and efficient. Monitor and improve CSAT (Customer Satisfaction) and NPS (Net More ❯
Job Title: ServiceDeskManager Location: Milton Keynes (Fully Onsite) Salary: Up to £50,000 Per Annum plus Benefits Employment Type: Full-Time, Permanent Department: Operations About the Role: We are seeking a motivated and experienced ServiceDeskManager to lead a fast-paced … customer-centric IT support team. This role is perfect for someone who thrives on delivering excellent customer service, driving performance through data and KPIs, and leading a high-performing team to deliver measurable improvements in customer satisfaction and operational efficiency. As the ServiceDeskManager, you … will be instrumental in shaping the customer support experience, managing team dynamics, and improving systems, tools, and reporting processes to ensure world-class service delivery. Key Responsibilities: Champion a customer-first culture , ensuring all interactions are professional, empathetic, and efficient. Monitor and improve CSAT (Customer Satisfaction) and NPS (Net More ❯