7 of 7 Service Desk Specialist Jobs in the UK

Role-Service Desk with VIP experience Mode-5 Days from Moorgate Type-FTE Job Summary Seeking a Service Desk Engineer with 5 to 7 years of experience to provide expertlevel support and ensure efficient IT service management within the Service Desk team Job Description Serve as a key member of the Service Desk team within the SERVICE DESK skill cluster family Utilize extensive knowledge of Service Desk processes to manage and resolve incidents and service requests efficiently Act as a point of escalation for complex technical issues and ensure timely resolution Collaborate with crossfunctional IT teams to maintain high service quality and customer satisfaction … Monitor and report on service desk performance metrics to identify areas for improvement Maintain documentation related to service desk procedures and knowledge base articles Support continuous improvement initiatives to enhance service delivery and operational efficiency Roles and Responsibilities Provide expertlevel support for Service Desk operations ensuring adherence to defined processes and SLAs Diagnose More ❯

Role-Service Desk with VIP experience Mode-5 Days from Moorgate Type-FTE Job Summary Seeking a Service Desk Engineer with 5 to 7 years of experience to provide expertlevel support and ensure efficient IT service management within the Service Desk team Job Description Serve as a key member of the Service Desk team within the SERVICE DESK skill cluster family Utilize extensive knowledge of Service Desk processes to manage and resolve incidents and service requests efficiently Act as a point of escalation for complex technical issues and ensure timely resolution Collaborate with crossfunctional IT teams to maintain high service quality and customer satisfaction … Monitor and report on service desk performance metrics to identify areas for improvement Maintain documentation related to service desk procedures and knowledge base articles Support continuous improvement initiatives to enhance service delivery and operational efficiency Roles and Responsibilities Provide expertlevel support for Service Desk operations ensuring adherence to defined processes and SLAs Diagnose More ❯

Role-Service Desk with VIP experience Mode-5 Days from Moorgate Type-FTE Job Summary Seeking a Service Desk Engineer with 5 to 7 years of experience to provide expertlevel support and ensure efficient IT service management within the Service Desk team Job Description Serve as a key member of the Service Desk team within the SERVICE DESK skill cluster family Utilize extensive knowledge of Service Desk processes to manage and resolve incidents and service requests efficiently Act as a point of escalation for complex technical issues and ensure timely resolution Collaborate with crossfunctional IT teams to maintain high service quality and customer satisfaction … Monitor and report on service desk performance metrics to identify areas for improvement Maintain documentation related to service desk procedures and knowledge base articles Support continuous improvement initiatives to enhance service delivery and operational efficiency Roles and Responsibilities Provide expertlevel support for Service Desk operations ensuring adherence to defined processes and SLAs Diagnose More ❯

Role-Service Desk with VIP experience Mode-5 Days from Moorgate Type-FTE Job Summary Seeking a Service Desk Engineer with 5 to 7 years of experience to provide expertlevel support and ensure efficient IT service management within the Service Desk team Job Description Serve as a key member of the Service Desk team within the SERVICE DESK skill cluster family Utilize extensive knowledge of Service Desk processes to manage and resolve incidents and service requests efficiently Act as a point of escalation for complex technical issues and ensure timely resolution Collaborate with crossfunctional IT teams to maintain high service quality and customer satisfaction … Monitor and report on service desk performance metrics to identify areas for improvement Maintain documentation related to service desk procedures and knowledge base articles Support continuous improvement initiatives to enhance service delivery and operational efficiency Roles and Responsibilities Provide expertlevel support for Service Desk operations ensuring adherence to defined processes and SLAs Diagnose More ❯

Role-Service Desk with VIP experience Mode-5 Days from Moorgate Type-FTE Job Summary Seeking a Service Desk Engineer with 5 to 7 years of experience to provide expertlevel support and ensure efficient IT service management within the Service Desk team Job Description Serve as a key member of the Service Desk team within the SERVICE DESK skill cluster family Utilize extensive knowledge of Service Desk processes to manage and resolve incidents and service requests efficiently Act as a point of escalation for complex technical issues and ensure timely resolution Collaborate with crossfunctional IT teams to maintain high service quality and customer satisfaction … Monitor and report on service desk performance metrics to identify areas for improvement Maintain documentation related to service desk procedures and knowledge base articles Support continuous improvement initiatives to enhance service delivery and operational efficiency Roles and Responsibilities Provide expertlevel support for Service Desk operations ensuring adherence to defined processes and SLAs Diagnose More ❯

Role-Service Desk with VIP experience Mode-5 Days from Moorgate Type-FTE Job Summary Seeking a Service Desk Engineer with 5 to 7 years of experience to provide expertlevel support and ensure efficient IT service management within the Service Desk team Job Description Serve as a key member of the Service Desk team within the SERVICE DESK skill cluster family Utilize extensive knowledge of Service Desk processes to manage and resolve incidents and service requests efficiently Act as a point of escalation for complex technical issues and ensure timely resolution Collaborate with crossfunctional IT teams to maintain high service quality and customer satisfaction … Monitor and report on service desk performance metrics to identify areas for improvement Maintain documentation related to service desk procedures and knowledge base articles Support continuous improvement initiatives to enhance service delivery and operational efficiency Roles and Responsibilities Provide expertlevel support for Service Desk operations ensuring adherence to defined processes and SLAs Diagnose More ❯

Overview Ref: 113444 2nd line Support/Level 2 Service Desk/On-site/6 months Role Responsibilities Responsibilities will include: Own and resolve L1 & L2 tickets with speed and precision. Troubleshoot and fix break-fix issues to keep systems running smoothly. Handle ad-hoc IT requests and contribute to small projects that make a big difference. … Work closely with the IT Service Desk Team Lead and collaborate with a supportive team. Follow ITIL best practices and maintain accurate ticket documentation. Person Specification Essential skills will include: ITIL knowledge and a solid understanding of service management. Proven ticket handling experience in a busy service desk environment. Strong troubleshooting skills and the ability More ❯