4 of 4 Service Desk Team Leader Jobs in the Midlands

world’s preferred choice. www.yusen-logistics.com/We are looking for an IT Service Desk Team Leader in Grange Park. The position will be based on-site during the induction and training period (6 months), after which more flexible working arrangements … available. The IT Service Desk Team Leader will guide the day-to-day operations of the Service Desk, ensuring high-quality technical support and an excellent customer experience across the organisation. The role involves supporting and developing Service ...

Service Desk Team Leader -2nd line Solihull, West Midlands £40,000 + 20% Shift Allowance (£48,000 OTE) Permanent | 4 on/4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am) We're looking for a Service Desk … related discipline. Previous experience managing technical teams within a 24/7 support environment. About You You'll be a customer-focused leader with a positive, hands-on approach to management. Comfortable making decisions in a fast-paced environment, you'll be passionate about developing people, improving service ...

Service Desk Team Lead Birmingham – Hybrid (2 days WFH) £40,000–£45,000 | Permanent VIQU have partnered with a growing MSP and telecoms business looking for a Service Desk Team Lead to join their established technical team. This … hands-on role combining senior technical support with day-to-day service desk coordination. You’ll help keep the desk running smoothly, support engineers with complex issues and take ownership of customer escalations. The business invests heavily in its people and technology, offering opportunities ...

LRQA seeks a senior Service Desk leader to drive global support excellence. You will manage a team of leads and analysts, act as a key escalation point for critical IT issues, and continuously improve service delivery in alignment with ITIL principles. ...