Service Desk Team Leader
- Hiring Organisation
- Reed
- Location
- Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £40,000 per annum, Inc benefits
Service Desk Team Leader (24×7 Operations) An organisation is seeking an experienced IT Service Desk Team Leader to oversee a high-performing support function delivering 24×7 IT services across a multi-entity environment . … initiatives Promote ITIL best practice (Incident, Problem, Change, Request) Experience Required Proven experience in a Service Desk Team Leader/Supervisor/Senior Analyst Background in 24×7, shift-based IT support environments Strong experience managing or mentoring Service Desk ...