4 Service Desk Technician Jobs in the South East

Job Title IT Service Desk Technician Introduction Are you a recent Graduate or Service Desk Technician who wants tailored/personalised training working for a Global Media Company? You will be joining a young & dynamic Service Desk Team which offers personal training … recent Graduate or looking to take your IT career to the next level then this is the perfect role for you! Responsibilities Supporting the Service Desk - Team of 6 Logging Faults Troubleshooting Customer Issues Skills/Qualifications Microsoft/Azure Active Directory Experience Happy to consider a recent … Graduate/College Leaver/Customer Service background Nice to Have's Mac/Adobe Experience Interest in Media - They are a large media/broadcasting firm and they like people who have an interest in this area Salary/Benefits £25,000 Basic Salary Per Annum Extensive Training more »

Service Desk Technician Chalfont - Shift Rota basis £25,000 + Hybrid + Education Funding An incredible opportunity awaits an ambitious person who is looking to start their IT career to flourish within an established company in an exciting role. In this position, you will provide comprehensive technical … your existing knowledge in IT and is most suitable for a junior engineer who is looking to kick start their IT career. As a Service Desk Technician, you will be responsible for logging incidents into the helpdesk system, engages customers to understand and address their requirements, provide … Azure, and basic networking. Strong communication skills and ability to collaborate effectively in a team to resolve customer issues. The role: Log incidents and service requests into our helpdesk system with comprehensive documentation. Engage with customers to promptly address technical concerns, demonstrating effective communication skills. Provide technical support for more »

The role of the 1st Line Service Desk Technician is to receive telephone calls, emails and live chats from users/customers, record as much information as possible, attempt to resolve the incident/request and log as a ticket if immediate remediation is not possible. Role … concise information to be recorded on each ticket.MDS to be completed, in full, on each ticket Aim to meet Team, and Individual, Objectives Maintain service delivery against Key Performance Indicators Manage and lead each phone call in an engaged and structured manner Retain ownership of incidents and requests until … of the role Assist users and customers with a wide variety of faults, queries, and concerns Ensure all information is logged in the relevant Service Management system, meeting the Minimum Data Set requirements Communicate confidently and accurately with users, customers, colleagues, and managers Training Firebrand’s sector-leading Level more »

your career in the vibrant world of Financial Services? Our client, a leading organization in the sector, is eagerly seeking a talented 2nd Line Service Desk Technician to join their innovative team at their Surrey office on a permanent basis. As a key player in this dynamic more »