Service Desk Technician Jobs in the South East

Service Desk Technician
England > South East

The median Service Desk Technician salary in the South East is £32,000 per year according to job vacancies posted during the 6 months to 27 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 374 406 473
Rank change year-on-year +32 +67 -112
Permanent jobs requiring a Service Desk Technician 6 5 4
As % of all permanent jobs advertised in the South East 0.036% 0.033% 0.020%
As % of the Job Titles category 0.038% 0.037% 0.021%
Number of salaries quoted 6 5 4
10th Percentile £21,750 - £18,950
25th Percentile £29,125 £21,500 £19,625
Median annual salary (50th Percentile) £32,000 £22,000 £20,000
Median % change year-on-year +45.45% +10.00% -9.09%
75th Percentile £33,000 £27,503 £21,313
90th Percentile - - £23,675
England median annual salary £30,000 £26,000 £26,000
% change year-on-year +15.38% - +16.85%

All Permanent IT Job Vacancies
South East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 15,586 13,661 19,000
% of permanent jobs with a recognized job title 93.87% 90.60% 96.40%
Number of salaries quoted 11,295 8,549 12,610
10th Percentile £27,500 £29,750 £30,000
25th Percentile £35,750 £40,000 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £53,500 £60,732 £60,000
% change year-on-year -11.91% +1.22% +9.09%

Service Desk Technician
Job Vacancy Trend in the South East

Job postings that featured Service Desk Technician in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Desk Technician in the South East

Service Desk Technician
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Service Desk Technician in the South East.

Salary trend for Service Desk Technician in the South East

Service Desk Technician
Salary Histogram in the South East

Salary distribution for jobs citing Service Desk Technician in the South East over the 6 months to 27 April 2024.

Salary histogram for Service Desk Technician in the South East

Service Desk Technician
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Technician within the South East region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hampshire -11 5 £32,000 +45.45% 1
Thames Valley +12 1 £30,000 +11.98% 2
Oxfordshire - 1 £30,000 -
Service Desk Technician
England

Service Desk Technician Skill Set
Top 29 Co-occurring Skills and Capabilities in the South East

For the 6 months to 27 April 2024, Service Desk Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Service Desk Technician in the job title.

1 6 (100.00%) Customer Service
2 5 (83.33%) Microsoft 365
2 5 (83.33%) Active Directory
3 4 (66.67%) A+ Certification
3 4 (66.67%) Degree
3 4 (66.67%) ITIL
3 4 (66.67%) Cybersecurity
4 2 (33.33%) Problem-Solving
5 1 (16.67%) Windows Server 2016
5 1 (16.67%) Windows Server 2019
5 1 (16.67%) Social Skills
5 1 (16.67%) Windows Server 2012
5 1 (16.67%) Mentoring
5 1 (16.67%) Office Automation
5 1 (16.67%) Driving Licence
5 1 (16.67%) Windows 10
5 1 (16.67%) Remote Desktop
5 1 (16.67%) Windows Server
5 1 (16.67%) Windows
5 1 (16.67%) Microsoft Exchange
5 1 (16.67%) DHCP
5 1 (16.67%) TCP/IP
5 1 (16.67%) DNS
5 1 (16.67%) SLA
5 1 (16.67%) Microsoft
5 1 (16.67%) Mathematics
5 1 (16.67%) QA
5 1 (16.67%) ITSM
5 1 (16.67%) Marketing

Service Desk Technician Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) Microsoft Exchange
Cloud Services
1 5 (83.33%) Microsoft 365
Communications & Networking
1 1 (16.67%) DHCP
1 1 (16.67%) DNS
1 1 (16.67%) Remote Desktop
1 1 (16.67%) TCP/IP
General
1 1 (16.67%) Marketing
1 1 (16.67%) Social Skills
Miscellaneous
1 1 (16.67%) Driving Licence
Operating Systems
1 1 (16.67%) Windows
1 1 (16.67%) Windows 10
1 1 (16.67%) Windows Server
1 1 (16.67%) Windows Server 2012
1 1 (16.67%) Windows Server 2016
1 1 (16.67%) Windows Server 2019
Processes & Methodologies
1 6 (100.00%) Customer Service
2 4 (66.67%) Cybersecurity
2 4 (66.67%) ITIL
3 2 (33.33%) Problem-Solving
4 1 (16.67%) ITSM
4 1 (16.67%) Mathematics
4 1 (16.67%) Mentoring
4 1 (16.67%) Office Automation
Qualifications
1 4 (66.67%) A+ Certification
1 4 (66.67%) Degree
Quality Assurance & Compliance
1 1 (16.67%) QA
1 1 (16.67%) SLA
System Software
1 5 (83.33%) Active Directory
Vendors
1 1 (16.67%) Microsoft