1 of 1 Service Desk Technician Jobs in Wales

Job summary We're looking for a full-time team member to join our Digital Service Desk, providing first-line support to users across Hywel Dda University Health Board. You'll be responding to a wide variety of IT queries and issues from staff across the organisation. As part of the wider Informatics team, you'll work in … This is a great opportunity to develop your skills in a technically varied and supportive setting. We're seeking someone who is confident and approachable, with a strong customer service mindset. You should enjoy problem solving and be comfortable communicating clearly and professionally, especially over the phone. We're looking for someone with: Working knowledge of Windows 10 and … be part of something bigger, then this could be the perfect role. Main duties of the job We're looking for an enthusiastic team player to join our ICT Service Desk, supporting staff across the Health Board. What you'll be doing: Be the friendly first point of contact for IT queries, helping colleagues via phone, email, webchat More ❯