7 of 7 Service Desk Technician Jobs in the UK

Role: Service Desk Technician Industry: Managed Service Provider (MSP) Location: Chester, Cheshire Salary: up to £27,000 DOE Are you passionate about IT support and delivering great customer service to a range of clients in various industries? A well-established Managed Service Provider in … Chester are looking for a Service Desk Technician to join their growing team. In this role, you'll be the first point of contact for clients, troubleshooting technical issues, resolving queries, and ensuring seamless IT operations. You'll work in a fast-paced environment, supporting a range … resolutions. Assist senior team with IT projects Hardware builds and assisting with system upgrades, installations, and configurations. What you'll need: Experience in a service desk or IT support role. Strong knowledge of Windows OS, Microsoft 365 and applications, Active Directory. Knowledge of networking skills (WAN/LAN More ❯

1st Line IT Service Desk Technician - Temporary - Bournemouth - £13.19 ph Are you tech-savvy, customer-focused, and passionate about delivering high-quality IT support? Are you available immediately? If yes, then read on to discover what's on offer! Our client is looking for a Service Desk Technician to join a fast-paced organisation where you'll provide first-line technical support and play a key role in maintaining a reliable and user-friendly IT service. You'll be the initial point of contact for users, ensuring the smooth operation of digital systems … Key Responsibilities: Act as the first point of contact for all IT-related enquiries and support requests from internal users Deliver, support, and promote Service Desk processes aligned with the ITIL framework Manage and maintain the Service Desk system, including accurate call logging, technical note taking More ❯

Level III - Service Desk Technician Department: IT Employment Type: Full Time Location: London, UK Description Oxford Economics - a leading economic forecasting and consulting firm, is looking to hire a Level III Service Desk Technician. As a Level III Service Desk Technician, you … required. Continuously monitor and action support tickets from internal and external customers, manage expectations, and provide a satisfactory resolution. Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution. Reinforce SLAs to manage end More ❯

to £31,586 pa - pro rata for hours worked JOB TITLE ICT Service Desk Technician POST NUMBER WEEKLY WORKING HOURS 37 SALARY RANGE £29,093 to £31,586 pa - pro rata for hours worked TYPE OF CONTRACT Permanent LOCATION Stevenage and Hertford ABOUT THE ROLE The key … responsibility of the role is to provide customer service and technical IT support to users (both on-site office locations and on remote locations) of IT Services at both East Herts and Stevenage Borough Councils. To ensure resolution of as many support cases as possible at first point of … contact and provide the interface between the IT Service and its customers. The role requires you to deal with a variety of support cases which can vary from cases that range from 5 minutes on the telephone to more complex support cases which can span over 1-2 weeks. More ❯

Our long-standing and established client are partnering with us to recruit an experienced Corporate Service Desk Technician to join them on a permanent basis in East Finchley. In this diverse and exciting role, you will provide dedicated onsite technical IT support to staff as a member … of the onsite Corporate Service Desk team, ensuring excellent IT services and customer support in a customer centric manner. The role is offered on a permanent basis, and salary will be between 30-35k dependant on experience. Hours will be Monday to Friday, alternating between 8am, 9am … and training of staff. What we're looking for: Friendly and approachable communication style when dealing with colleagues. Strong experience of working within a service desk, 1st and 2nd Line setting. Strong verbal and written communication skills. Competent PC user including Microsoft package. PC and peripheral equipment (hardware More ❯

Our long-standing and established client are partnering with us to recruit an experienced Corporate Service Desk Technician to join them on a permanent basis in East Finchley. In this diverse and exciting role, you will provide dedicated onsite technical IT support to staff as a member … of the onsite Corporate Service Desk team, ensuring excellent IT services and customer support in a customer centric manner. The role is offered on a permanent basis, and salary will be between 30-35k dependant on experience. Hours will be Monday to Friday, alternating between 8am, 9am … and training of staff. What we're looking for: Friendly and approachable communication style when dealing with colleagues. Strong experience of working within a service desk, 1st and 2nd Line setting. Strong verbal and written communication skills. Competent PC user including Microsoft package. PC and peripheral equipment (hardware More ❯

answer is yes, then we want to talk to you! We are looking for an enthusiastic individual to join our Team. As a dedicated Service Desk Technician, you will be the first point of contact for all IT related incidents and service requests, responsible for performing … remote troubleshooting and determining appropriate solutions based on the information collected and provided by customers. Excellent customer service is required and accompanied by good IT technical skills. The need to accurately capture and handle all calls with the goal of resolving as many as possible at the first point … of contact (first time fix) and ensuring service levels and targets are met as well as meeting customer satisfaction and continuous service delivery demands is essential. The successful candidate will be expected to work a regular shift pattern as well as out of hours support (via an on More ❯