2nd Line Service Desk Technician
Southampton, Hampshire, United Kingdom
Cooper Lomaz Recruitment Ltd
Job Title: 2nd Line Service Desk Technician Location: Southampton Salary: Up to £34,000 per annum Cooper Lomaz are excited to offer a career opportunity with a global leading business in their sector. They are looking to source an experienced Service Desk Technician to … work onsite at their Southampton office full-time, and support colleagues with 1st and 2nd line tickets. You will need to have strong customer service skills, as you will be supporting non-technical-minded colleagues. This is a busy role where each day is different, you will need to … go in with a can-do attitude with a passion for troubleshooting and resolving IT issues. Role Responsibilities: Provide 1st and 2nd line Service Desk support to colleagues using ITIL Foundations Ensure all tickets adhere to agreed SLAs. Provide support, advice and training to colleagues relating to software more »
Employment Type: Permanent
Salary: £30000 - £34000/annum
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