2 of 2 Service Desk Technician Jobs in the South East

recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. Your Future Starts Here PURPOSE OF JOB: As a Technical Service Desk Engineer, you will provide high-quality support and be a point of escalation for the Bytes Software Services functions and its staff. … experience and Bytes Software Services Systems. Additionally, you will support and coach newer team members, contributing to the overall success of the team and service delivery. KEY RESPONSIBILITIES: Be a friendly and supportive point of contact for all Bytes colleagues seeking support. Support users through logging Service Requests … Portal or navigating ‘self-help’ information via SharePoint sites. Log and triage all incident tickets, capturing detailed information to support investigations. Use the online service desk to handle support calls. Document processes and reference guides. Support wider IT teams in the delivery of projects where applicable. Use SCCM More ❯

recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. Your Future Starts Here PURPOSE OF JOB: As a Technical Service Desk Engineer, you will provide high-quality support and be a point of escalation for the Bytes Software Services functions and its staff. … experience and Bytes Software Services Systems. Additionally, you will support and coach newer team members, contributing to the overall success of the team and service delivery. KEY RESPONSIBILITIES: Be a friendly and supportive point of contact for all Bytes colleagues seeking support. Support users through logging Service Requests … Portal or navigating ‘self-help’ information via SharePoint sites. Log and triage all incident tickets, capturing detailed information to support investigations. Use the online service desk to handle support calls. Document processes and reference guides. Support wider IT teams in the delivery of projects where applicable. Use SCCM More ❯