tight cooperation inside and outside of your immediate team. Build trust and reliability in your products, review performance against servicelevelobjectives, address incidents and prioritize improvements. Qualifications: Not all applications will have skills that match a job description exactly. Ciptex More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
bet365 Group
Level Indicators (SLI) and ServiceLevelObjectives (SLO) for reliability and customer satisfaction. Knowledge of contemporary observability tools, techniques and best practice including Splunk, New Relic, Grafana and Pager Duty. Knowledge and experience More ❯
teams. The CoE Lead will manage the contract with third-party providers responsible for the execution layer, ensuring adherence to service-level agreements (SLAs) and key performance indicators (KPIs). The position involves a 75% focus on the design of frameworks and … Management: Practical experience in building and maintaining a Service Catalogue, assigning servicelevelobjectives (SLOs), and measuring servicelevel indicators (SLIs). Experience in operating More ❯
