Senior IT Customer Support Analyst, Desktop Support
- Hiring Organisation
- KBR
- Location
- Leatherhead, Surrey, UK
- Employment Type
- Full-time
enterprise application teams. Develop and improve support processes, procedures, and operational standards. Prepare and present service delivery reports, ticket metrics, SLO performance reviews, and operational dashboards. Maintain technical documentation, knowledge articles, support procedures, and runbooks. Participate in on-call support rotations and executive/VIP support ...