126 to 150 of 158 Service-Level Objective Jobs in the UK

consolidate and lead the production platform across SRE, deployment, and platform engineering. You will own the CI/CD pipeline, incident management, and the SLO/SLI framework to raise reliability for critical trading services worldwide. You will build a leadership layer, expand global engineering hubs, and drive AI-driven ...

/or legacy-to-modern transformations. Experience building paved road? reliability capabilities (shared libraries, templates, tooling) that scale across many teams. Familiarity with SLO programs and operational readiness practices at scale. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses ...

promoting effective root cause analysis and continuous service improvement. Champion Site Reliability Engineering practices including Service Level Objectives (SLOs), Service Level Indicators (SLIs) and error budgets. Drive automation initiatives … practices, including metrics, logging and distributed tracing. Incident management, problem management and service reliability improvement. Service Level Objectives (SLOs), Service Level Indicators (SLIs) and error budgets. Automation and reducing ...

promoting effective root cause analysis and continuous service improvement. Champion Site Reliability Engineering practices including Service Level Objectives (SLOs), Service Level Indicators (SLIs) and error budgets. Drive automation initiatives … practices, including metrics, logging and distributed tracing. Incident management, problem management and service reliability improvement. Service Level Objectives (SLOs), Service Level Indicators (SLIs) and error budgets. Automation and reducing ...

promoting effective root cause analysis and continuous service improvement. Champion Site Reliability Engineering practices including Service Level Objectives (SLOs), Service Level Indicators (SLIs) and error budgets. Drive automation initiatives … practices, including metrics, logging and distributed tracing. Incident management, problem management and service reliability improvement. Service Level Objectives (SLOs), Service Level Indicators (SLIs) and error budgets. Automation and reducing ...

durable remediation and preventative actions. Own reliability reporting and operational governance by tracking key performance indicators — including availability versus service level objectives, mean time to detect and recover, incident trends, alert noise, and change failure rate — and producing executive-ready summaries. … root cause analysis, problem management, and operational governance in complex production environments. Strong knowledge of reliability engineering concepts including service level objectives and indicators, error budgets, capacity planning, resilience patterns, and observability. Proven ability to influence across teams, drive cross-functional ...

team to provide consistently high-quality service which drives customer loyalty. Meet or exceed established service level objectives to ensure client satisfaction including staffing, volume, response times and quality of service. Act as a subject matter expert ...

design and planning. What will I be doing: You will be regularly completing deployment projects on or before expected Service Level Objectives (SLOs) and integrating new systems into existing network architecture. On the support side, you'll efficiently manage customer support ...

technical work. The team you will lead (one of): Lakebase Platform Reliability (LPR) — Constantly evolve Lakebase reliability: cross‐functional infrastructure, observability, SLI/SLO definition and measurement, and higher operational efficiency without humans-in‐the‐loop, for both internal and customer‐facing systems, by building AI‐powered automation and services. ...

technical work. The team you will lead (one of):Lakebase Platform Reliability (LPR) — Constantly evolve Lakebase reliability: cross-functional infrastructure, observability, SLI/SLO definition and measurement, and higher operational efficiency without humans-in-the-loop, for both internal and customer-facing systems, by building AI-powered automation and services. ...

Balance feature delivery and reliability using well-defined service level indicators, service level objectives, and error budgets. Improve the reliability of Voice/UC platforms and integrations, with attention to real-time signaling … speech/voice AI, machine-learning services, or LLM-based applications is preferred. Ability to use metrics, logs, traces, and service-level indicators to diagnose complex production issues and drive measurable reliability improvements. A proactive approach to spotting problems, areas for improvement ...

Level Indicators (SLI's) and Service Level Objectives (SLO's) for reliability and customer satisfaction. Knowledge of contemporary observability tools, techniques and best practice including Splunk, New Relic, Grafana and PagerDuty. Proficiency in shell ...

services or technologies. Manage customer escalations and advocate internally for resolution. Monitor customer cases for accuracy, progress and compliance with service-level objectives. Help customers mature their security posture and demonstrate measurable program value. Ensure delivery aligns with service ...

hardware and ensure scalability for exponential user growth. Serve as the technical guardian for the model's quality and Service Level Objectives (SLOs). Provide a hands-on solution architecture for the core ML infrastructure. Select, evaluate, and implement state ...

lifecycle management (upgrade programs, standardization, deprecation, tech debt). Strong operational mindset: incident/problem management, capacity planning, resilience (HA/DR), SLI/SLO-based performance management. Strong stakeholder management and ability to influence across multiple teams and senior stakeholders. Experience managing large-scale, multi-region deployments of messaging ...

identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customersDemonstrates a high level of technical expertise within one or more technical … more technical disciplinesProficiency and hands-on experience in observability practices including white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, or SplunkProficiency in continuous integration and continuous delivery tools ...

identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers Demonstrates a high level of technical expertise within one or more … more technical disciplines Proficiency and hands-on experience in observability practices including white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, or Splunk Proficiency in continuous integration and continuous ...

identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers Demonstrates a high level of technical expertise within one or more … technical processes with emerging depth in one or more technical disciplines Proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc. Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform ...

scalable, reliable, and observable infrastructure solutions that meet the firm's availability and performance standards Define and enforce service level objectives, error budgets, and reliability targets in partnership with engineering and product stakeholders Drive incident response, root cause analysis, and post … automation and tooling development Experience defining and managing service level indicators, service level objectives, and error budgets in production environments Strong background in observability tooling, including metrics, logging, and distributed tracing platforms Demonstrated ...

Level Indicators (SLI's) and Service Level Objectives (SLO's) for reliability and customer satisfaction. Knowledge of contemporary observability tools, techniques and best practice including Splunk, New Relic, Grafana and PagerDuty. Proficiency in shell ...

raising reliability for customers who cannot tolerate downtime. You will own the end-to-end deployment pipeline, production observability and incident management, and the SLO/SLI framework that defines what "good" looks like for every customer-facing service. You will build the leadership layer underneath you, shape … engineering organization. Key Deliverables : Low Mean Time to Resolve (MTTR), minimal production incidents, and near-perfect achievement of Service Level Objectives (SLOs). Fast time-to-market and high throughput velocity through the CI/CD pipeline. Key Responsibilities 1. Delivery ...

addressing issues to minimize downtime. Manage the implementation and maintenance of Service Level Objectives (SLO's) and Service Level Agreements (SLA’s) with UMG Business Units, other IT groups, and vendors as appropriate. … This includes measuring and reporting on these SLA's and SLO’s on a regular and scheduled basis. Drive automation for all repeatable processes by implementing AI and SRE methodologies to reduce toil in daily operations. Major Incident Management Take ownership, lead and coordinate major incident response efforts, acting ...

production issues using our observability stack (Datadog, Sentry, Grafana) - tying test coverage back to real customer impactEnsure teams have Service Level Objectives set up and are achieving themRun targeted exploratory testing on high-risk releases when it's the right callWhat … contract testing experience, with a point of view on test data and environment strategyHave set up and used Service Level Objectives to define a contract of system reliability with stakeholders, and driven measurable improvements against themNative AI-assisted working style. ...

Omnicell’s Enterprise Reliability Framework, Including Service Level Indicators (SLIs) Service Level Objectives (SLOs) Error Budgets Reliability Design Standards Production Readiness Reviews Capacity Planning Models Failure Mode Analysis Reliability Scorecards Engineering Guardrails Partner … observability, and automation capabilities. Identify engineering opportunities to improve platform resilience. Develop a three‐year Site Reliability Engineering roadmap. First Six Months Establish enterprise SLO, SLI, and Error Budget framework. Launch Production Engineering practice. Standardize Production Readiness Reviews. Define enterprise observability engineering standards. Recruit key Site Reliability Engineering leaders. Publish ...

ReliabilityOwn Omnicell's enterprise reliability framework, including: Service Level Indicators (SLIs)Service Level Objectives (SLOs)Error BudgetsReliability Design StandardsProduction Readiness ReviewsCapacity Planning ModelsFailure Mode AnalysisReliability ScorecardsEngineering GuardrailsPartner with Product Engineering and Cloud Platform … architecture, observability, and automation capabilities. Identify engineering opportunities to improve platform resilience. Develop a three-year Site Reliability Engineering roadmap. First Six MonthsEstablish enterprise SLO, SLI, and Error Budget framework. Launch Production Engineering practice. Standardize Production Readiness Reviews. Define enterprise observability engineering standards. Recruit key Site Reliability Engineering leaders. Publish ...